Social Media Strategy vs Social Media Management: What’s the Difference?
If your brand is showing up on social media but not seeing real business results, you’re not alone. One of the most common gaps we see is brands investing in management without a clear strategy behind it.
They’re not the same thing - yet they work hand-in-hand to deliver social media success.
In this article, we break down the difference between social media strategy and social media management, why both are important, and how to ensure you’re investing in the right support at the right time.
What Is Social Media Strategy?
The Blueprint for Success
Social media strategy is all about planning before posting. It defines why you’re on social media, who you’re targeting, what you’re saying, and how you’ll measure success.
Think of it as your roadmap - without it, your content is just “filler” with no clear purpose or goal.
A Strong Social Media Strategy Covers:
- Your Business Goals: What are you trying to achieve? Sales, awareness, leads, community growth?
- Your Target Audience: Who are you speaking to? What do they care about? Where do they spend time online?
- Platform Selection: Which social platforms make sense for your brand (and which don’t)?
- Content Pillars: What themes, messages, and topics will position you as the go-to in your niche?
- Tone of Voice & Visual Guidelines: How should your brand sound and look to stay recognisable and relatable?
- Posting Frequency & Timing: When and how often should you post to maximise visibility?
- Engagement Tactics: How will you build two-way conversations and community loyalty?
- Paid Ads Strategy: How can you boost your reach with a smart, cost-effective ad plan?
- Success Metrics: What does “good” actually look like, and how will you measure it?
Without this foundation, you’re flying blind—risking time, budget, and your brand reputation on guesswork.
What Is Social Media Management?
The Execution Engine
Once you have a strategy, social media management brings it to life. It’s the doing part - the day-to-day execution that keeps your brand showing up, sounding consistent, and engaging your audience.
Social Media Management Includes:
- Content Creation: Crafting posts, captions, graphics, and videos that align with your strategy.
- Scheduling & Posting: Publishing content at the right times to reach your audience when they’re active.
- Community Management: Responding to comments, DMs, and building genuine relationships with followers.
- Paid Ad Management: Setting up and optimising social media ads to drive traffic, leads, or sales.
- Ongoing Reporting: Tracking performance data to see what’s working and refining your approach over time.
Management without strategy is like baking a cake without a recipe—you might get something, but it’s unlikely to deliver the result you were hoping for.
Common Mistake: Posting Without Purpose
We see it all the time - brands posting for the sake of posting, just to “keep the feed active.”
But without a clear strategy, you end up with:
- Mixed messages
- Unclear value propositions
- Low engagement
- Followers who don’t convert into customers
Worse, you risk damaging your brand’s credibility by showing up inconsistently or off-brand.
Why You Need Both, in the Right Order
Here’s the thing - strategy and management are both essential, but they work best when you start with strategy.
A great strategy sets the foundation, giving you clarity on what to say, who to say it to, and how to drive results. Management is the engine that keeps your strategy moving forward, building visibility, engagement, and ultimately - business growth.
Start with strategy. Then manage with purpose.
✅ What to Look for in Social Media Strategy Services
Not all strategies are created equal. When choosing a partner to develop your strategy, look for:
- Real industry experience
- Data-backed insights
- Clear, actionable recommendations
- A focus on YOUR business goals—not generic advice
- A team who can manage it for you, if you don’t have the resources internally
At Melbourne Social Co, we specialise in done-for-you social media strategies tailored to your brand, audience, and goals. Whether you need a strategy only, or full execution and management—we can help.
Ready to Build a Strategy That Actually Works?
Don’t waste time (or budget) posting without a plan.
👉 Book a Free Discovery Call with Our Team
Let’s map out a social media strategy designed to deliver real business results.
Want to know more about us? Follow us on TikTok.
The True Cost of Hiring a Social Media Manager vs a Social Media Agency
If you’ve ever found yourself searching "social media manager vs agency", you’re not alone. It’s one of the most common questions we hear from business owners and marketing teams looking to improve their online presence.
Social media is no longer a nice-to-have—it’s a business-critical marketing channel. But choosing who should manage your brand’s voice online isn’t always clear-cut. Do you build an internal team, or outsource to the experts? And what’s the true cost of each approach?
Let’s break it down.
The Real Cost of Hiring an In-House Social Media Manager
On the surface, hiring an internal Social Media Manager feels like the logical step. Someone who knows your business inside out, sitting just down the hall (or on Slack).
But here’s where many businesses get caught out.
In Australia, the average salary for a skilled social media professional with 3+ years' experience sits between $75,000 – $100,000+ per year. And that’s before you factor in:
- Superannuation (11%)
- Annual Leave (20 days)
- Sick Leave (10 days)
- Payroll tax (if applicable)
- Hardware and software costs
- Training and development
- Onboarding and management time
When you add it all up, the real cost of a full-time social media hire often exceeds $120,000 per year.
And that’s for one person. One person expected to be a strategist, content creator, copywriter, community manager, ads expert, and analyst. Realistically, very few professionals can excel in all of those areas.
What You Get When You Hire a Social Media Agency
While partnering with a social media agency often starts from $4,000 – $10,000+ per month, the value stretches far beyond just “posting content.”
Here’s what you get:
Access to a Full Team of Experts
Instead of one generalist, you get a team of specialists:
- Strategists who map out how to meet your business goals.
- Content Creators who produce on-brand, scroll-stopping assets.
- Videographers who bring your story to life on TikTok and Reels.
- Paid Ads Managers who optimise your budget for real results.
- Community Managers who keep your audience engaged.
- Data Analysts who track performance and optimise accordingly.
Proactive, Data-Led Strategy
Agencies work across multiple industries and brands, giving them front-row seats to what’s working right now. You benefit from that collective knowledge, applied to your business before trends go mainstream.
Tools and Tech You Don’t Have to Pay For
No need to invest in scheduling platforms, reporting tools, premium editing software, or content production gear. Agencies bring their own toolkits—saving you thousands per year.
Flexibility to Scale With You
Unlike an employee, an agency can scale your package up or down as your needs change, without you needing to hire, train, or restructure your team.
Which Option is Right for You?
If your business is just starting out on social, and you have the resources to train and manage an in-house team member, hiring a Social Media Manager could work.
But if you’re looking for high-quality content, multi-platform strategy, and a full team of experts that can plug in and start delivering results right away - partnering with a social media agency offers far greater value for your investment.
Ready to See What Working With an Agency Looks Like?
At Melbourne Social Co, our packages are tailored to your goals and budget, with all the benefits of a full team, minus the overheads.
👉 Book a Free Discovery Call to chat with our team today.
How We Onboard New Clients to Set the Relationship Up for Success
(Spoiler: it’s not just a welcome email and a handshake)
At Melbourne Social Co, we’re big believers that how you start a relationship often determines how it plays out. So when a new client signs on with us, we don’t just jump straight into content creation. We take the time to set the foundations for a successful, collaborative working relationship - because trust, clarity and communication matter just as much as the creative.
Here’s a look at how we do things differently when onboarding new clients at MSC.
We start with people first
We recently introduced a new role at MSC: Head of Client Success (or HOCS for short). This role was created to elevate our client experience from day one. The HOCS leads the onboarding process, ensuring everything runs smoothly, expectations are aligned, and our new clients feel supported and excited from the get-go.
From there, our Account Manager is introduced early - often from the first call - and is deeply involved in the strategy process. This means the person running your day-to-day has context from the very beginning and isn’t just handed a strategy to execute. It’s a hands-on, invested partnership from day one.
Strategy comes before content
We don't do "set and forget" campaigns. Every new retainer starts with a strategic phase. We work with our clients to map out goals, tone of voice, key content pillars and upcoming campaign dates - all before a single post is scheduled.
Our Business Development Manager (the person who you first spoke to) doesn’t disappear once you sign on either. They stay closely connected and check in quarterly to review progress and ensure your retainer still aligns with your needs. Flexibility and responsiveness are part of our DNA.
Our Welcome Pack isn’t just for show
Once you're officially onboarded, you'll receive a beautifully designed Welcome Pack and a detailed onboarding checklist that guides you through exactly what we need to hit the ground running.
Some of the things we ask for upfront:
- Access to brand assets (logos, fonts, guidelines)
- Your preferred communication style and cadence
- Key campaign dates or product launches
- Social platform logins and ad account access
- Product delivery details for content shoots
- Google Drive access so we can collaborate easily
It’s a small thing that makes a big difference. Our clients often tell us how refreshing it is to know exactly what’s happening and when.
“It’s not just about gathering assets—it’s about showing clients from day one that we value their time and want to make the process seamless.”
— Shelley Friesen, Founder at MSC
Onboarding isn’t a one-time task
We see onboarding as an ongoing process. From our first WIP meeting to the first post that goes live, we're constantly refining how we work together. We check in. We ask questions. We adapt.
Because what sets agencies apart isn’t how they win a client - it’s how they keep one.
“When you get the onboarding process right, it builds trust. That trust leads to better creative, faster approvals, and longer-term partnerships.”
— Industry insight from Campaign US
Whether you’re a marketer looking for agency support or a fellow agency founder thinking about your own systems, we’ll leave you with this: a solid onboarding process isn’t just good admin - it’s a brand-building move.
Because how you make your clients feel at the start?
That sticks with them.
Want to know more about working with Melbourne Social Co? Get in touch today.
Why Black Friday Matters and How Brands Can Stand Out with Authentic Content
Black Friday has become one of the most critical sales periods of the year, where customers flock to find deals and brands compete to grab attention in a crowded marketplace. But why is Black Friday so crucial, and how can brands make the most of it?
The Importance of Black Friday for Brands
- Consumer Spending Boost
Black Friday kicks off the holiday shopping season, often accounting for a significant portion of yearly revenue for many brands. Shoppers are primed to spend, motivated by discounts, and looking to complete their holiday shopping early. - Customer Acquisition Opportunity
With heightened interest, Black Friday is a golden chance to reach new audiences who may have been previously unaware of a brand or waiting for a reason to buy. Offering valuable deals can convert these potential customers into long-term followers. - Creating Brand Awareness
With an increase in shopping activities comes a surge in online traffic. Black Friday campaigns, if crafted strategically, can increase visibility and enhance brand recognition, creating an ongoing impact well beyond the sale period.
Standing Out with UGC-Style Content
With the fierce competition during Black Friday, it’s not enough to simply promote discounts. Shoppers today are looking for authenticity. They’re more likely to engage with brands that resonate with real, relatable experiences over polished ads. That’s where user-generated content (UGC) comes in.
UGC-style content brings a level of trust that’s hard to achieve through traditional advertising. It presents your products or services in an approachable, down-to-earth way that feels more like a recommendation than a sales pitch. Especially in 2024, audiences crave this authenticity—they want to see how a product fits into real life, not just how it looks in a studio.
Melbourne Social Co’s Exclusive Black Friday UGC Offer
At Melbourne Social Co, we know the power of authentic content. That’s why we’re offering a special Black Friday deal on our UGC-style videos: 10 videos for $2,500, a 50% discount on our regular rate. Our team collaborates with a trusted network of UGC creators who align with your brand, making content that’s both relatable and effective.
By booking this package, you’re ensuring your brand shines during the holiday season, standing out with content that consumers are excited to engage with. Limited packages are available, so don’t miss out—book before November 30th to secure your spot.
Let’s make this Black Friday unforgettable for your brand with the authentic, engaging content your audience loves.
Want to chat to our team about your holiday content strategy? Get in touch today.
Want to see what UGC style looks like? Check out a mini showreel of our work for Adairs, Lifely and Lululemon here.
Why Brands Need to Be Targeting Gen Z as Part of Their Social Media Strategy
Gen Z: they’re the generation that’s rewriting the rules of social media, shaking up digital marketing, and reshaping how brands connect with consumers. If your brand isn’t already focusing on this dynamic group, you’re missing out on a powerful audience that values authenticity, creativity, and innovation.
At Melbourne Social Co, we work with clients every day to help them understand and connect with Gen Z. Here’s why we believe they need to be a central part of your social media strategy.
1. Gen Z is the Future of Consumer Spending
Let’s start with the numbers: Gen Z (born between 1997 and 2012) is quickly becoming a driving force in the global economy. They’re entering the workforce, making their own purchasing decisions, and influencing their families’ spending habits.
If you’re not engaging Gen Z now, you’re not just missing out on today’s sales—you’re losing out on building long-term brand loyalty with tomorrow’s biggest spenders.
Tip: Start by understanding what matters to Gen Z and tailor your messaging to align with their values. Don’t underestimate the impact of building relationships with them early on—they’re likely to stick with brands that resonate with their ideals.
2. Authenticity is Everything
Gen Z doesn’t just want to buy products—they want to buy into values. Unlike older generations, who might respond well to polished, aspirational branding, Gen Z craves authenticity and realness. They’re not interested in perfectly curated ads or traditional marketing tactics; they want to see brands that are transparent, socially conscious, and real.
This generation is skeptical of anything that feels too “salesy” or staged, and they’re quick to call out brands that don’t align with their values. Whether it’s social justice, sustainability, or mental health, they expect brands to take a stand on the issues they care about—and to do it in a genuine way.
Tip: Make sure your brand’s messaging is authentic and transparent. Share your values, show behind-the-scenes content, and most importantly, live up to the promises you make.
3. TikTok is Their Playground (and Brands Should Play Too)
If there’s one platform that defines Gen Z, it’s TikTok. With its raw, unpolished content and endless stream of trends, TikTok has captured the attention of Gen Z in a way no other platform has. It’s not just about watching content—this generation is creating and engaging with it on a massive scale.
What does this mean for brands? It’s time to get on board. TikTok offers a unique opportunity for brands to connect with Gen Z in a fun, creative, and highly engaging way. It’s not about traditional ads—it’s about becoming part of the conversation through authentic, viral content.
Tip: Get creative on TikTok! Use challenges, trends, and authentic storytelling to engage with Gen Z where they’re already spending their time.
4. They Value Community and Connection
For Gen Z, social media isn’t just a place to consume content—it’s where they build and participate in communities. This generation values connection and wants to engage with brands that foster a sense of belonging. They’re looking for two-way conversations, not one-way advertising.
Brands that want to resonate with Gen Z need to focus on building community and offering value beyond just products. Whether it’s through interactive content, user-generated campaigns, or meaningful collaborations with creators, creating a sense of community is key to winning their loyalty.
Tip: Make sure your social media strategy isn’t just about broadcasting—it’s about engaging. Encourage user participation, respond to comments, and build a community around your brand.
5. Short Attention Span, Big Expectations
Gen Z has grown up in a world of instant gratification, and their attention span reflects it. Studies show that you have about 8 seconds to capture their attention online, so your content needs to be quick, engaging, and to the point. But here’s the thing: once you’ve got their attention, Gen Z is incredibly loyal to the brands that deliver value.
This means that your social media strategy needs to focus on high-impact, visually engaging content that resonates right away. Whether it’s a short, snappy TikTok video or a bold Instagram Story, your content has to be eye-catching and meaningful in a very short time frame.
Tip: Focus on bite-sized, impactful content that immediately grabs attention. Don’t be afraid to experiment with new formats like short-form video and interactive posts to keep your audience engaged.
Gen Z isn’t just another generation—they’re a cultural force that’s transforming how brands connect with consumers. Their values, preferences, and behaviours are reshaping the future of marketing, and brands that want to stay ahead need to start incorporating Gen Z into their social media strategies now.
By focusing on authenticity, embracing platforms like TikTok, building communities, and creating content that resonates, brands can build long-lasting relationships with this powerful generation.
If you’re not already targeting Gen Z, now is the time to start.
Reach out to our team today and we can assist with a social media strategy for your brand.
Two exciting new staff appointments at Melbourne Social Co following a strong quarter of growth
Melbourne Social Co is thrilled to announce two new staff appointments, following a very successful quarter for the agency, and a number of marquee new client signings.
The agency is thrilled to welcome Ebony Coatsworth, as a Social Media Executive. Ebony has carved out a really successful personal brand, marketing community and podcast series in ‘Can I Buy You A Coffee’ over the past few years, and we are thrilled to welcome her to the agency.
We also welcome Amy Torpy this month. Amy comes from a PR agency background and joins Melbourne Social Co as an Account Manager, bringing a wealth of experience across property and hotel portfolios.
We are thrilled to welcome both Ebony and Amy, and look forward to this experienced pairing working on key new client signings such as Oates, Epzen and Essano.
Why Lifestyle Brands Need to Leverage TikTok and UGC to Engage with Their Consumers
In today’s fast-paced digital world, lifestyle brands must adapt to ever-evolving social media landscapes to stay relevant and connected with their audiences. TikTok, the short-form video platform that has taken the world by storm, is a prime example of a channel that offers immense potential for brands looking to engage with consumers in fresh and innovative ways. Coupled with the power of User-Generated Content (UGC), TikTok can be a game-changer for lifestyle brands. Here’s why.
The Explosive Growth of TikTok
TikTok has rapidly become one of the most popular social media platforms, boasting over a billion active users worldwide. Its unique format allows users to create and share short, engaging videos, making it a hub for creativity and trendsetting. For lifestyle brands, this means an opportunity to reach a vast and diverse audience in a space where creativity and authenticity are celebrated.
The Authentic Appeal of UGC
User-Generated Content (UGC) refers to any content—videos, photos, reviews, etc.—created by consumers rather than brands. UGC is incredibly powerful because it offers genuine endorsements from real people, making it more relatable and trustworthy to potential customers. In an era where consumers crave authenticity, UGC stands out as a valuable asset for brands.
Why TikTok and UGC are a Perfect Match for Lifestyle Brands
Authentic Engagement: TikTok’s emphasis on creativity and originality makes it the perfect platform for UGC. Lifestyle brands can leverage this by encouraging their customers to create content featuring their products. This not only boosts engagement but also builds a community of loyal fans who are genuinely excited about the brand.
Viral Potential: TikTok’s algorithm favours content that resonates with users, regardless of the creator’s follower count. This means that even small brands or new campaigns can go viral if they strike the right chord. By tapping into trends and encouraging UGC, lifestyle brands can increase their chances of creating viral moments that significantly amplify their reach.
Building Trust and Community: Consumers are more likely to trust recommendations from real people than from brands. UGC acts as social proof, showing potential customers that others love and endorse the brand’s products. This builds trust and fosters a sense of community around the brand, driving deeper connections and loyalty.
Staying Relevant and On-Trend: TikTok is a hotbed for trends, and lifestyle brands can stay ahead of the curve by actively participating in these trends. By encouraging users to create content based on trending challenges or themes, brands can maintain a fresh and relevant image that resonates with their audience.
Incorporating TikTok and UGC into your marketing strategy can significantly boost your brand’s engagement, authenticity, and reach. By embracing the creative and community-driven nature of these tools, lifestyle brands can foster deeper connections with their consumers and stay ahead in a competitive market.
Ready to take your lifestyle brand to the next level but don't know where to start? Melbourne Social Co specialises in crafting bespoke TikTok strategies and creating compelling content that captures the essence of your brand. Our deep understanding of the platform’s dynamics, combined with our ability to generate engaging UGC, ensures that your brand stands out in a crowded digital space. By partnering with Melbourne Social Co, you gain access to a team of creative professionals dedicated to amplifying your brand’s reach and resonance through authentic, trendsetting content. Whether it's designing viral TikTok campaigns or curating impactful UGC, we provide the tools and expertise needed to connect with your audience in meaningful ways and drive real, measurable results.
Want to check us out on TikTok?
Ready to get started? Get in touch with us today.
Unlocking the Power of the Female Consumer: Why Partnering with Melbourne Social Co is Your Best Business Move
In the ever-evolving world of lifestyle brands, connecting with your audience is more crucial than ever. If your target market includes the female consumer (and more specifically Australian women aged 20-45, you’re aiming at a demographic with immense purchasing power and influence. But how do you effectively reach and engage this audience? The answer lies in partnering with a marketing agency that understands them inside and out. Enter Melbourne Social Co.
The Influence of the Female Consumer
Women aged 20-45 are not just consumers; they are trendsetters, influencers, and community builders. Their engagement on social media is not just about staying connected; it’s about discovering, being inspired, and making informed purchasing decisions.
Melbourne Social Co: Your Gateway to Success
Unmatched Understanding of Your Audience: Melbourne Social Co has a deep-seated knowledge of the preferences, behaviours, and values of Australian women in this age group. This insight is invaluable for crafting messages that truly resonate and inspire action.
Strategic Social Media Mastery: Our expertise lies in leveraging the social media platforms that matter most to your audience. We know where they are, what they’re looking for, and how to capture their attention in an authentic and engaging way. From visually stunning Instagram posts to trending TikTok content, we ensure your brand is seen and remembered.
Influencer Partnerships: Influencers play a pivotal role in today’s marketing landscape, especially for female consumers. Melbourne Social Co has cultivated strong relationships with influencers who have the trust and attention of your target market. These collaborations amplify your brand’s reach and credibility, driving engagement and boosting sales.
Compelling Visual Content: Visual appeal is key for women aged 20-45. Our team excels at creating content that not only looks beautiful but also tells a story. Whether it’s a perfectly styled room showcasing your furniture or a captivating video tutorial, our content is designed to inspire and convert.
Building a Loyal Community: Women in this demographic value community and trust. We focus on building a strong, engaged following for your brand, turning customers into loyal advocates. Our campaigns foster a sense of community, encouraging your audience to share their experiences and spread the word.
Why This Matters for Your Business
Choosing to partner with Melbourne Social Co means aligning with a team that doesn’t just know your audience but knows how to connect with them on a deeper level. Our specialised focus ensures your marketing efforts are not only effective but transformative. From enhancing brand awareness to driving sales, we create strategies that deliver real, measurable results.
Investing in a marketing agency with a profound understanding of your primary consumer demographic is a game-changer. Melbourne Social Co can help you unlock the full potential of the female consumer market, turning their interest into lasting loyalty and tangible growth for your brand.
A Proven Track Record
Melbourne Social Co’s track record speaks volumes about our expertise in engaging the female consumer. We’ve successfully collaborated with renowned brands such as DoorDash, Adairs, Lifely, Twinings, and Lululemon, each with its unique challenges and audiences. Our work with these brands has honed our ability to craft compelling campaigns that drive results. These experiences have given us unparalleled insight into what captivates and motivates female consumers, ensuring that we can tailor our strategies to meet their needs and desires effectively.
Ready to elevate your brand? Let’s make your lifestyle brand the top choice for Australian women everywhere.
Want to get a feel for our agency? Check us out on TikTok.
Unleash the Power of User Generated Content: A Game-Changer for Your Brand
If you're looking to up your social media game, it's time to pay attention to a little something called User Generated Content (UGC). In this blog post, we'll explore why UGC is a powerhouse strategy for brands and how Melbourne Social Co can help you harness its full potential.
First things first, let's break down what UGC is all about. User-Generated Content is any content – whether it's photos, videos, reviews, or social media posts – created by your audience rather than your brand. It's the digital word-of-mouth that can skyrocket your brand's visibility and engagement.
Now, let's dive into why UGC is crucial for brands in today's digital landscape:
- Authenticity is Key: In a world saturated with sponsored ads and glossy marketing campaigns, consumers are craving authenticity. UGC provides exactly that – real people sharing real experiences with your brand. This authenticity builds trust and credibility, driving customer loyalty and advocacy.
- Boost Engagement and Reach: UGC has a unique ability to spark conversations and foster community engagement. When your audience sees others like them interacting with your brand, they're more likely to join in on the conversation. Plus, UGC often generates higher engagement rates and extends your brand's reach far beyond your own social channels.
- Cost-Effective Marketing: Traditional advertising can be expensive, but UGC offers a cost-effective alternative. By leveraging UGC, you can significantly reduce your marketing spend while still reaping the benefits of high-quality, authentic content.
- Unleash Creativity: Your audience is a wellspring of creativity, and UGC allows you to tap into that creativity in new and exciting ways. From unboxing, DITL, POV and more, UGC showcases your brand through the eyes of your customers, adding depth and personality to your marketing efforts.
User-generated content is widely utilised by brands across various industries to enhance their marketing strategies. Here are some examples of brands effectively leveraging UGC:
- Airbnb: Airbnb's "Experiences" platform encourages hosts and guests to share their unique travel experiences through photos and reviews. This user-generated content not only helps potential guests make informed decisions but also serves as powerful social proof, showcasing the authenticity and diversity of Airbnb's offerings.
- Coca-Cola: Coca-Cola has run numerous UGC-driven campaigns, such as the "Share a Coke" campaign where they replaced their logo with popular names and encouraged consumers to share photos of themselves with personalised Coke bottles. This campaign generated a vast amount of user-generated content on social media, driving engagement and brand awareness.
- lululemon: lululemon often features customer photos on their website and social media platforms, showcasing individuals wearing their activewear in various settings, from yoga studios to outdoor adventures. By incorporating UGC into their marketing strategy, lululemon highlights the versatility and performance of their products while celebrating their diverse community of customers.
Now, you're probably wondering how to incorporate UGC into your brand's marketing strategy. That's where Melbourne Social Co comes in!
Our UGC packages are almost ready to drop, meticulously crafted to help brands like yours maximise the power of user-generated content. Our team of experts will work closely with you to develop a tailored UGC strategy that aligns with your brand's goals and resonates with your target audience.
With Melbourne Social Co's UGC packages, you'll receive:
- Strategic campaign planning by social media experts, with your brand, objectives and platform best-practice in mind
- Access to a diverse range of creators
- End to end management of the content production process
Melbourne Social Co's UGC packages have just launched. Join the waitlist today and be the first to access our UGC packages, but hurry, limited spaces are available. Don't miss out on this opportunity to supercharge your brand's marketing efforts with the magic of user-generated content.
Ready to take your brand to new heights? Let's make it happen with Melbourne Social Co and the power of UGC!
What it’s really like to work with a social media agency.
So - you want to work with a social media agency.
Great! You’ve come to the right place.
But what does working with a social media agency actually entail?
Well, let’s lay out the process for you, from start to finish.
When you enquire with us here at Melbourne Social Co, you will speak to a member of our strategy team, who will ask all the right questions of you, including;
- A little about your business (we want to know what you’re selling, who you’re selling it to, and what sets you apart from the rest?)
- What are you looking to achieve through a social media campaign? Brand awareness? Conversions? Foot traffic to stores? All of the above? Great. Fill us in!
- What is your ideal monthly spend? We need to know an approximate figure that you have to spend monthly so that we can tailor our recommendations to suit and pitch you something realistic and actionable.
From there, our team will go away and put together a tailored proposal for you. We’ll go through it together, make tweaks as needed, and once we’re all aligned on what needs to be done, it’s time to get started.
Depending on your campaign, you will most likely begin with a Social Media Strategy.
This is our favourite place to start with new clients, as it allows us to deep dive into your brand, you current social media output, your target audience, competitors and so much more. We align this information with your goals and objectives and strategically craft a campaign to roll out over a 3-6 month period.
Your Account Manager, along with our senior team will present your social media strategy to you on completion, and run through any questions you might have at this point.
From there, if you’re a retainer client with Melbourne Social Co, we roll into your monthly social media management plan. This might include undertaking your first photo/video shoot, as well as setting up your paid ads campaign if you’re running one of these.
You’ll be presented with your first fortnight of social media content that has been crafted under the close direction of our Head of Social Media, which once approved, will be distributed by our team.
Here begins a wonderful monthly cycle of content creation, distribution, shoots, paid ads and of course analytics and reporting. You will have a monthly catch-up with your Account Manager (but of course we’re only a call away during the rest of the month) where we analyse the month that’s been, and what we’ve got planned for the month ahead.
Here are Melbourne Social Co, client retention is one of our core objectives as a business. We pride ourselves on our close working relationship with our clients, and have had many clients spend 2, 5 and even 10 years with the agency.
We can’t wait to show you more about this wonderful social media agency that we’ve built, and the incredibly talented team that are ready to work with you.
Get in touch with us today and let’s chat further.
Do you have any questions about working with a social media agency? Let us know on Instagram.
Want to see what else we're up to? Visit us on TikTok for a behind the scenes peek at our agency.
