4 Successful Christmas Marketing Campaigns
Should I buy a dress for Aunty Kate from Country Road or Seed? Should I get a voucher for Pop from Bunnings or Mitre 10? Christmas is a super competitive time, so it's no wonder that brands are breaking creative barriers and doing everything they can to be more innovative when it comes to their digital marketing efforts over the silly season.
Here are a few examples of Christmas digital campaigns that we think were really effective.
One of our all time favourite campaigns is Ted Baker’s “TedsElfie” campaign from 2014. Ted Baker fans were encouraged to follow @TedsElfie on Instagram to participate in the game. Ted Baker created a number of Instagram accounts for the campaign, with each account featuring hand drawn images where users had to find the seven ‘missing’ elves, in return for prizes. The brand would drop hints on where to look and encourage their fans to watch the TedsElfie hashtag to be kept in the loop. Ted Baker had over 37 thousand interactions throughout the campaign and 14.5 thousand competition entries. Amazing right?!
Another campaign we loved was Topshop’s 2013 “Dear Topshop” campaign. Run purely on Pinterest, this campaign was amazing for engagement and exposure. The campaign asked fans to create a mood board on Pinterest dedicated to the perfect Christmas day. Users could pin things like decorations, dream outfits and food. All pins had to include #DearTopshop and the best boards received shopping sprees worth up to 500 pounds ($900). You’d be crazy not to enter really!
A campaign we’ve loved this year is Spotify’s “2017 Unwrapped” campaign.
The campaign showed users their top artists and songs of 2017, as well as how many minutes of music they listed to. The brand incorporated a fun little quiz into the campaign, which engages users. Spotify also gifts users with two playlists - one featuring their top songs of 2017 and another handpicked playlist based on what music they love. The brand also encourages users to share their “2017 Unwrapped” on their social media pages, with links to do so. Spotify’s campaign builds customer loyalty and makes users feel special. Interestingly, it makes users login to access the campaign so this could definitely be a tactic to re-engage lost customers. Seems pretty great to us!
If you’re new to Christmas campaigns, a popular one to start with is the ‘12 Days of Christmas’ campaign where each day features a new giveaway, discount code or offer. For example, Broadsheet in Melbourne is currently doing their 12 Trays of Christmas where they give away a new product each day. This is great for engagement and obtaining new customers.
Do you want to incorporate some amazing digital campaigns into your social plan for the New Year? Get in touch today to book in a consulting session with our team.
Managing social media over the holidays
Managing your social media presence over the holidays: what you can do now to plan ahead!
You’ve worked hard all year...you’re craving a holiday and can’t wait to take a break from corporate life. Phone on silent, cocktail in hand, feet dipped in the pool. Sounds like a dream...can we come?! But wait...what about your social media accounts? Who will look after them while you’re busy unwinding? Social media never sleeps and consistency is key. Correct! So, we’ve come up with some tips to help you manage your social media presence over the holiday season.
Plan, plan, plan. Planning ahead is key. Sure you’ll have to work your butt off up until your holiday break begins but you’ll definitely thank yourself later! Think of what you want to do and achieve over the holiday season. How many emails will you be sending out to subscribers? Are you launching a new product? Are you planning a huge sale? Write all this information down so you know what you’re striving for.
Create content now! Content creation takes time so set aside some one-on-one time with your camera and computer to put together some amazing content your followers will love. Having a bank of images ready to caption and schedule is invaluable come holiday time. Create some short, fun little videos to engage your audience. They’ll be sick of seeing ‘SALE’ images and baubles in every second photo on their social feeds, so grab their attention by giving them something new and exciting to look at.
Schedule away! Scheduling programs will be your godsend. They make life 110% easier. Facebook is great because it allows you to schedule content on the platform itself. For other social platforms like Instagram, you’ll need to use an external scheduling program to plan your content. Some examples include; Hootsuite, Later and Buffer. You will have to spend quite a bit of time adding each piece of content to the schedule, but your future self will forever be in debt when all you have to do is press ‘publish’.
Yes, a dream holiday would mean zero responsibilities and ever flowing cocktails but if you’re a business owner, you may have to succumb to checking your social accounts every now and then just to check in. Respond to comments, direct messages and do a bit of good ‘ol community management. 10-15 minutes out of your day isn’t so bad hey!
We hope these tips will help in the lead up to the Christmas period where all you want to do is relax!
Do you envisage this next month being a tough one? Do you think you’d prefer to have someone else manage your social accounts? Shoot us an email; we’d love to help!
Create, Credit, Copyright
Don’t get us wrong, the Internet is a wonderful platform that has leveraged marketing opportunities for thousands of brands and created a whole new industry for those creatively driven. However, it hasn’t come without some bad practices largely due to ignorance and laziness. If you haven’t figured it out by now, we’re talking about copyright.
Did you know that if you create something original, whether it be music, written work or a photo, your work is protected under Australian Copyright Law? This protection is instantaneous from the moment of creation and no copyright registration is required. What many people don’t realise is that this law extends to content that is posted to social media. Have you ever come across an Instagram #inspo account or seen a photo credited with ‘image via pinterest? If you have, then it’s likely you’ve come across content that is breaching federal legislation.
Social media, particularly Instagram, is a platform that encourages people to share content and inspiration. However, in some scenarios, people have taken the sharing culture a little too far by claiming other’s content as their own.
To ensure that you are following social media etiquette, we have put together a few tips that will help you to keep your feed honest, reputable and legal.
- Ask permission to regram the original content creator’s image by simply sending them a quick DM. Most people are more than happy for you to share their content as long as you tag them in the photo and credit them in the caption.
- Tag and credit! Be sure to always tag and credit the content creator in both the caption and the image tags. This way you’re never misleading anyone.
- If in doubt or you can’t find the original content creator, consider whether you really need to post that particular photo.
Why not have a go at trying to create your own content. We’ve shared plenty of handy tips and tricks in our ‘Mastering the #flatlay’ online course to help you get started.
How to create an engaging Instagram feed
Is your brand's Instagram account flatlining? It's no secret that Instagram is one of the hardest platforms to manage and grow at the moment, but there are a few things you can do to get your brand back on track.
Let's get back to basics
Upload an eye-catching profile pic
The profile pic real estate is limited, so use it well! Generally a logo, or an abbreviated version of your logo using block colour works well here
Write a catchy bio
A great Instagram bio should:
- Explain a bit about you / your brand and what you do
- Appeal to your target audience
- Showcase your tone of voice and brand personality to give fans a taste of what to expect
Make sure your contact details are correctly listed
Is your account set to business, and have you linked it with your Facebook page for seamless advertising campaigns?
Now that you've got the basics covered, it's time to develop your Instagram style guide.
Pay attention to your colour palette
Some of the most successful Instagram accounts tend to use a select colour palette for their photos, helping them to create a distinct style.
Keep your fonts consistent
Aspirational/quirky quotes and text overlays are all the rage on Instagram. To create a cohesive aesthetic, make sure you keep your fonts are consistent throughout your feed.
Now that you have your basic design guidelines, you can start creating some content. At this point, we suggest thinking about your feed as a whole, rather than working image by image
First impressions count, and when someone is checking your brand out on Instagram, they’ll most likely look at the first three rows of your grid first. Do your images all work well together? In today’s world, your feed is essentially your business card, so we suggest taking some time to make sure it’s the right representation of your brand.
Filters
If you’re using a filter, trying picking one, and sticking with it throughout the feed.
Using Apps to plan your content
What can you use?
There are heaps of programs on the market that you can use to schedule and plan your Instagram posts. Just make sure you aren’t using one which navigates around Instagram’s API.
Here’s a few programs you can use to plan your Instagram posts:
Later (previously Latergram)
- Re-directs posts through their app, at time you’ve scheduled
- Provides a series of tiered plans to choose from depending on the size of your business, and how many posts you plan to schedule
- Allows you to edit photos from inside the app
- Provides a grid view so you can preview your page before you post
- The media library allows you to store as many photos as you need to help make scheduling even easier
Plann
- Aimed at creatives, Plann is all about creating an aesthetically pleasing Instagram feed
- Grid view allows you to add multiple photos at a time and drag and drop them until they’re in the right place
- Add captions and store hashtags that will be copied to your dashboard when its time to post
- A push notification will alert you when it’s ready to go
So you've got a beautiful feed, but how can you make it engaging?
Only post high quality photos
It may seem like a no brainer, but as Instagram is such a visual platform, it’s important to make sure your image is high quality, and not blurry.
Post a variety of shots and content types
Variety creates interest, and interest translates to followers, and followers become customers. So before you post two coffee shots in a row, stop and think about how you can mix things up. And – avoid duplicating your content within your feed!
Create space within your feed
Creating space in your grid is important to helping the eye move freely throughout your feed. We’re not talking about old fashioned borders, but rather mixing up busy images with more minimal posts.
Pay attention to your captions!
Captions can sometimes be an afterthought on Instagram, but we’re here to tell you they’re still important! Keep them short, sharp and include your call to action within the first sentence.
Avoid overly promotional content
While you can still use Instagram to promote your brand and products, keep your sales content subtle, avoiding posting plain product shots or logos. Break up your branded content with aspirational imagery.
Mentioning an influencer or brand in your post? Tag them!
By sharing the love and tagging those influencers, you’re starting a conversation, which hopefully will lead to them supporting you right back!
What are you favourite Instagram tips and tricks? Share them with us @MelbourneSocialCo
How to use Instagram to build brand awareness
By now, we're sure you know why Instagram is a must-have tool to grow your business.
With over a third of social media users on Instagram, it’s an essential social media platform for not only connecting and engaging with existing consumers, but marketing to new people as well.
However, using Instagram to build brand awareness is so much more than creating an account and posting pretty pictures.
Need help getting started? Try these four tips:
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Use Instagram stories:
When Instagram decided to jump on the Snapchat stories trend back in 2016, consumers got excited. Nearly 100 million people use Instagram stories daily, to showcase live updates on their personal lives, share behind the scenes content or promote products and services.
So if you haven’t already started posting stories on our business account– we’re here to tell you to join the trend! Instagram stories are a great way to get your content in front more people, tap into location stories and engage existing followers (especially since the new algorithm is making it harder for your content to be visible in the feed.) The trick? Keep consumers interested by posting useful and engaging content that isn’t too promotional or 'salesy'.
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Host a competition:
What better way to increase awareness for your brand than by hosting a competition? Instagram competitions that use a follow and ‘tag a friend’ approach, help to get your business name and account in front of new people who are likely to also be interested in your product or service based on what you’re giving away.
Just ensure you have an engaging graphic, simple entry method and back it up with paid ads. If you're ready to take your Instagram competition to the next level, why not partner with a relevant influencer to cross promote your competition to their followers?
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Run paid ads:
Instagram advertising is a great way get your great quality content in front of a highly-targeted audience. You can now run Brand Awareness ads through Facebook’s Ads manager which places your ad in front of people who are the most likely to recall it, and then optimises it accordingly. You don’t have to spend a fortune on these ads, as little as $5 per day can make a world of difference!
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Collaborate collaborate collaborate!
Whether you choose gifting campaigns, influencer takeovers or sponsored collaborations, one of the most effective ways of building your brand awareness on Instagram is by tapping into the large followings of Instagram bloggers and celebrities. Just ensure you choose influencers who are suitable for your brand as their followers are likely to pay attention when they post about your business!
Do you need help building your business’s brand awareness on Instagram? Speak to our social media experts at Melbourne Social Co today!
Call us on 1300 386 165 or send us an email at [email protected].
4 ways to organically build your social media following
If you’re currently using social media for your business, you would have noticed the increasing difficulty of growing your ‘likes’ or followers on social media organically. This is particularly frustrating for businesses who put time and effort into producing great content that then doesn’t get seen by the people who need to view it the most.
If you’re struggling to grow your social media following, there are a few things you can try today:
- Work with influencers:
Working with digital influencers is one of the most effective ways to grow your social media accounts. Through collaborations such as sponsored posts, influencer take-overs or competitions, you have the opportunity to tap into the thousands of followers of key influencers and in turn entice them to follow your business’s accounts.
- Host a competition:
At Melbourne Social Co, we are big fans of competitions for many great reasons! Competitions are a great way to encourage people to ‘like’ your Facebook page, or ‘follow’ your Instagram account as consumers have an added incentive of winning something. Hosting regular competitions will also help to increase your engagement rate, by encouraging comments and shares – all things that put your brand’s social media content in front of more people.
- Use the power of hashtags:
Hashtags are used for a good reason – they allow consumers interested in your business’s content, products and services to find you. The trick? Ensure you post at least 11 – 20 hashtags on every post and pick popular hashtags that potential followers could be searching. If you’re unsure where to search, try browsing through posts containing a hashtag you’re already having success with. Look to see if there is a trend of any other hashtags you could use and start using them!
- Post great content:
Along with influencer marketing, competitions and using the correct hashtags, it’s important to also post great content so that your new and existing followers want to stay connected to your business and engage with it on social media. To do this, ensure you are posting unique high-quality content that is suitable to your channels and do this on a regular basis. High-quality content could include original images, videos, flatlays and quotes that are relevant to your business and that provide value to your consumer.
Do you need help growing your social media following? Here at Melbourne Social Co, we are experts at growing your social media platforms and keeping your audience engaged with unique and high-quality content.
Contact us today to find out more about the services we offer e: [email protected] – P: 1300 386 165.
The rise of video marketing
If there’s one social media trend your business needs to tap into in 2017 it’s video marketing! From Facebook Live, Instagram stories to the cute and quirky Boomerangs on our Instagram feeds, the options on how to engage with your consumer on social media with video content are endless.
Ready to start including video in your digital marketing strategy? Read on below for more insight into how video content will lead the way this year:
Facebook Live:
Facebook Live is a great way to captivate your audience, create an engaging conversation with your followers and connect with them instantly. Facebook Live gives you a range of options to market to your customers, from demonstrating a product or service, answering FAQs or showcasing some great behind the scenes content. The trick? Prepare in advance, you only get one shot at going live!
It’s all about the stories:
From Snapchat to Instagram stories, businesses now have the opportunity to continue to give their customers updates on their business in ‘real time’ with content that only last 24 hours. These stories are a great way to showcase some engaging behind the scenes content including the day-to-day running of your business or an event or photoshoot. As the stories aren’t permanent, you can be as ‘real’ as you like and don’t have to focus on aesthetically perfect imagery, rather on uploading content that keeps your fans interested.
The power of multiple platforms:
Perhaps one of the best things about video content for businesses is that you can share it across all of your social media platforms! Recent statistics have shown that 85% of adults aged 18-49 use multiple devices at the same time, meaning you have the opportunity to share your video content to someone on your YouTube channel, who is also scrolling through their Instagram feed and checking Facebook all at the same time!
And the best part? Your consumers want to watch it:
There’s a reason video content is becoming so popular, and that’s because your consumers actually want to watch the content. Four times as many consumers would prefer to watch a video about a product than to read about it, which means your consumer is already open to looking at your content, you just have to captivate them!
Are you ready to start including video content into your social media marketing plan this year? Contact your team of content creators at Melbourne Social Co today.
e: [email protected] – P: 1300 386 165
5 things your social media manager wants you to know!
Whether you are a start-up company or an established business, we all know that having a social media manager is an important part of any digital marketing strategy.
However, when working with a social media manager, there are a few things they want you to know.
Wondering what they are? Read on below:
1. Social media is one part of a larger marketing strategy:
While social media can no doubt have an invaluable effect on growing your business and driving sales, it’s not the only part of your marketing strategy that needs consideration. Social media should be included as part of a larger overarching plan that aims to achieve your long-term business goals. Other marketing strategies that work together to grow and build your business could include digital and print advertising, in-store promotions, events, PR or influencer collaborations.
2. Social media is not for business promotion only:
We know you love your business and want to promote it to the whole world, but unfortunately your social media audience doesn’t want to be marketed to all the time! That’s why it’s important to let your social media manager devise the right strategy that combines a mix of your business promotion and general interest content that provides value to your consumer. This strategy will help keep your customers engaged in your business and keep them coming back for more!
3, You don’t have to be on all social media networks:
With a vast selection of social media networks out there, it can be easy to feel like you have to be on every social media platform. But here at Melbourne Social Co, we live by the rule, if you’re going to do something, do it well, so sometimes it’s best to select a couple of platforms and focus on building those followings and engaging those audiences before you continue to branch out.
Once these social media accounts are growing, then perhaps it’s time to consider expanding to new trending networks that are a good fit for your business and your target audience.
4. It takes time to build and grow your social media profiles:
While we all wish there was an overnight recipe for social media success, unfortunately social media results take time. Building a great online community for your business requires many things, including a mix of a great strategy, unique and engaging content and above all consistency! These things must be repeated over a significant period of time in order for you to see the best results
5. There is no ‘one size fits all’ approach:
What works for some brands may not work for your business and that’s ok! This is just one of reasons why you should work with a team of digital marketing specialists who can assess your business, goals and objectives and create a social media strategy and plan that best suits you.
Do you need help shaping a social media strategy or managing your social media accounts? Here at Melbourne Social Co we have an expert team of social media specialists ready to help your business!
Get in touch with us today by sending us an email at [email protected] or calling us on: 1300 386 165.
10 reasons why businesses need a Social Media Manager
We all know why social media is important for business. But do you think you need a social media manager for your business?
One thing we hear regularly from our clients is that while social media is a must-do and a huge part of their marketing strategy, it's more often than not the last thing on their daily to-do list. And we can understand why, when you're running a business you've got a million things on your mind, without even thinking about social media strategy, target audiences, analytics, content creation, community management - the list goes on. And yep, that all falls under the umbrella of the 'social media manager'.
But while you're ticking off your daily tasks to keep your business running, you may be neglecting the one thing that has the potential to take your business to the next level - social media.
Why is professional social media management important?
Firstly, the person managing your social media accounts is effectively the ‘voice’ of your business. If you wouldn’t put that person in front of 1000 people to promote your business on your behalf, you shouldn’t put them in charge of your social media voice - which potentially reaches a far greater audience on a daily basis.
Secondly, strategy, quality, consistency, engagement and innovation are the keys to social media success. Without these key points, your social media efforts will be in vain. By outsourcing the ongoing management of your social media channels to a dedicated strategist, you can ensure your business is not only utilising social media in a strategic manner designed to produce real results for your brand, but they're producing high quality content and distributing it a consistent, targeted manner, aimed at increasing engagement and reach for your business. (Or in other words, getting you 'seen and heard' online!)
Here are 10 reasons why businesses need a Social Media Manager:
- To develop a social media strategy. Without a great social media strategy in place, your efforts may be in vain. Your social media manager will set out a strategy for you that is geared towards achieving success online.
- To create amazing content. In 2017, your social media manager is no longer just that, (or at least at Melbourne Social Co they're not!) They are photographers, writers, stylists, publicists, community managers - you name it, the list goes on. And as part of our role, we will create and source amazing content for your brand. Because let's face it, in the crowded social media market place, you need amazing content to stand out from the crowd.
- To boost SEO (search engine optimisation): A Social Media Manager understands search engines (or knows someone who does!) and can create content that is optimised for this purpose.
- To communicate in a unified voice: A Social Media Manager will get to know your brand, define your audience and create a unified social media message to appeal to your target market.
- To manage the online community: The Social Media Manager acts as a 'brand ambassador' by listening to your customers on social media and responding in a timely manner. Social Media Managers can also be excellent PR agents, by reaching out to news outlets and bloggers who can help your business grow.
- To save time: Social Media Management takes time. Having people contribute to the process without a defined schedule or strategy won't help your marketing efforts and is often an afterthought. A Social Media Manager is dedicated to managing the digital marketing of your business - it's his/her job.
- To handle social media automation/scheduling: A Social Media Manager knows how to get the most out of social media by using a variety of tools and techniques. These methods can help grow the business and save money in the process. Do you know what is the best time of day to post particular content online? Your Social Media Manager does and can schedule posts accordingly.
- To have someone with business knowledge: Social Media Managers not only know social media, they also understand all facets of your business. They know what's important and which trends to follow because they interact with the various departments. They can confidently act as the 'voice' of your business as they are on top of what's going on.
- To track campaigns: A Social Media Manager can measure and track campaigns to see what works and what doesn't, and then adjust as necessary.
- To stay abreast of trends and technology: People who know the basics of social media may not be as informed as a person who works in social media marketing day in and day out. Just because you post on Instagram daily and love to use Pinterest doesn't necessarily mean you will be able to strategically manage your businesses online profiles.
So, now you know why a Social Media Manager is important, what should you do?
If you're looking to outsource your social media management, we can help.
We'd love to chat to you about your digital marketing needs, so that we can put together a custom full-service solution for you.
Please contact us for more information: [email protected]
2017's Social Media Trends
It's the beginning of a brand new year, which means it’s the perfect time to evaluate your current digital strategy and include new social media trends into your plan for 2017.
As the social media space is ever-changing and new trends are emerging every day, we’ve rounded up some of the biggest social media trends to leverage in 2017, so you can take your business’s social media marketing to the next level!
Read on below for the top trends:
Live video
There’s no denying that video played a vital role in marketing in 2016, from Facebook Live to Instagram Stories, Snapchat and the continued growth of YouTube and its ‘mega stars’.
In 2017, expect to see more brands tapping into the power of video, through live-streaming events and seminars on their social media networks as a way to boost their social media reach and consumer engagement.
This will be predominately posted through Facebook Live and Instagram Stories, which means if you haven’t started using these great features, now is the time to integrate them into your social media marketing strategy.
One stop shop:
As consumers are spending more and more time on social media, it’s no surprise the our favourite social media channels are slowly turning into a ‘one stop shop’ for everything from accessing great content to purchasing products or services.
This is signaled by Pinterest’s buyable pins and Instagram’s newly formed shopping platform which will soon give consumers the opportunity to view pricing information on products and click a link to purchase the items of interest.
The aim is to give consumers everything they want all on one site, so they don’t have to veer away from the platform for anything else.
Facebook isn’t going anywhere!
There has been increasing doubt over the past few years about the relevance of Facebook in the digital marketing space, especially thanks to the rise of platforms like Instagram and Snapchat. However, statistics are showing that Facebook is still the most used social media platform around the globe for both end users and B2B brands which means you shouldn’t discount it from your marketing strategy.
While it’s true that consumers are using new platforms like Snapchat and Instagram, they are not replacing Facebook, rather using it in conjunction with the other platforms.
The decline of organic reach:
In 2016 we saw the increasing decline of organic reach on platforms like Facebook and Instagram, with greater preference given to accounts that use paid advertising along with producing great, authentic and quality social media posts.
This means in the New Year it’ll be even harder to get your content ‘out there’ without putting a bit of money behind your social media content. Your budget doesn’t have to be large, but any money you can put towards Facebook/Instagram advertising will really make a difference.
Do you need help tapping into these social media trends in 2017? Get in touch with your digital marketing experts Melbourne Social Co today!
e: [email protected] – P: 1300 386 165.