Five Digital Trends That Will Stick Around For 2019
Digital Trends to look out for in 2019.
As we head into the new year, we find many businesses consider that it might be time to rethink their social media strategy for 2019. Around this time of year, we hear resolutions and goals being thrown around such as “This year I want to double my following” or “I’m going to much more ahead of my social media planning”, but how do you actually go about doing that?
To help our clients, we’ve pin pointed a few trends that are likely to stick around this year. Based on our own research and professional experience, below are a few digital marketing trends we suggest taking a look at for the upcoming year;
Content Will Still Reign
Content marketing will continue to be a crucial component of digital marketing. The quality is always going to be the focal point, but there’s also an increased interest in who the intended audience is. Having a more in depth understanding of a targeted market, and the ability to target that market more precisely is a rising trend in creating effective marketing.
While general content for the mass audience will always be important, specialised content for specific industries can also produce impressive results. A combination of specific content and constantly improving techniques for measuring content effectiveness, content marketing remains relevant and essential in 2019.
Video Marketing Continues To Rise
Video marketing will be the leader of digital trends in 2019. It is predicted that 80% of the online content will take up the form of visual representation. The videos will be the focal point of any marketing strategy as these will distribute the message in a better way while providing entertainment to the viewers.
Video has become a favourite form of communication since the rapid adoption of smartphones and social media apps. More than ever, we are seeing that video content does not have to have a high production value. Don’t shy away from pulling your smartphone out and recording a message to your potential customers about a recent win or to share some insights that will be valuable to them!
Chatbots Are Here To Stay
This AI based tech uses instant messaging to chat in real time, 24/7 with your customers or site visitors. Chatbots are here to stay as many customers prefer interacting with a chatbot as they are responsive, give answers almost immediately, they recall your entire buying history and best of all, they never lose patience.
Sephora is the perfect example of an advanced business. You can get all kinds of make-up tips if you chat to Sephora using the Kik App. The personal assistant feature also provides you with product reviews when you’re shopping in a store.
Email Is Getting More Personalised
Email continues to be a strong contender as a channel of communication with billions still using it for work, personal and commercial purposes. In fact, “Email remains a significantly more effective way to acquire customers than social media- nearly 40 times that of Facebook and Twitter combined”- McKinsey & Company.
In 2019, a combination of automation and more importantly, personalisation will make email marketing effective.
If you feel stuck on gaining a customer database, the easiest thing to do is run a competition. The old age marketing trick of attracting people to your brand by giving something away still works!
Storification
The stories format has boomed in 2018 on platforms such as Facebook, Instagram and Whatsapp. It is even being tested by Linkedin!
Brands need to consider that although posts with high resolution and quality production values are still important, less polished, more intimate content performs better in the stories format. Consumers often feel more comfortable with brands when to see raw but authentic, in the moment views into the backgrounds of brands.
It’s not too late to start planning your digital marketing strategy for 2019, and our sister company The Social Co Academy can help brush up those skills! Check out their training resources here.
Thinking about outsourcing your digital marketing strategy to an agency? Contact us today for more information.
Common Social Media Marketing Terms Decoded
If you’re involved in digital marketing, chances are you’ve heard terms like ‘SEO’, ‘engagement' and ‘analytics’ thrown around, often with no explanations or convoluted descriptions. We’ve put together the complete guide of need-to-know social media marketing terms and what they mean for you and your brand. You’ll be bragging about your EDM strategies, your cost per click and conversion rates in no time with our quick guide of digital marketing definitions!
Common Social Media Marketing Terms
A/B testing
A/B split testing refers to testing multiple ads on your target market, where the social media platform (e.g. Facebook) records your best performing ads, and refines your creative as a result. To undergo split testing, you’ll need multiple creative executions of the same ad (variations in copy, different imagery, differing hashtags), and you can run as many of these variations as you like. The platform you’re advertising on records your audience responses such as reactions, comments, shares, or whether people hide or complain about the ad. Split testing is highly recommended, as it means the ads being shown to your target market are the ads which are most likely to succeed.
Analytics
Social media analytics refer to the statistics gathered from your ad sets, which tell you more about your target market and their social media habits. Your digital analytics will tell you who is engaging with your content, how they’re engaging with it (e.g. are they sharing the content? clicking through to your website? are certain times more popular than others?), and from this data you can make more informed decisions regarding your advertising. Analytics are one of the most valuable resources in forming your marketing strategy, and is a major part of the rise of social media advertising over traditional medias (such as billboards or magazine ads).
Clickbait
‘Clickbait’ headlines or tags are a marketing strategy which aims to drive an audience to a site or external link, through creating intentionally vague & dramatic, sometimes misleading headlines. Examples include: “You’ll never guess what Kim wore!” or “Oprah’s live interview: We’re SHOCKED by what she does next!”.
While clickbait headlines can be effective in encouraging people to click through to the next page, headlines like this can also drive consumer distrust or frustration.
Content creation
Content creation simply refers to the creation of images, text, videos, audio files, or any other content to be shared on social media. A lot of advertising or marketing agencies may offer content creation services, which is done by writers, photographers, videographers, editors, animators and stylists, and is posted strategically to engage an audience with a brand.
Conversion rate
The definition of your ‘conversion rate’ will vary depending on your marketing strategies. For example, if you’re running an ad set to encourage people to sign up for your newsletter, your ‘conversion rate’ will refer to how many people fill out the sign-up form. However if your ad set is designed to redirect people to your website, your ‘conversion rate’ will be a record of how many people have visited your site as a result of your ad. Your conversion rates will usually take into account how many people your ad was shown to, and is used to develop your ‘cost per click’.
Cost per click
Your ‘cost per click’ is a summary of how much your ad’s are costing you for every ‘converstion’. Ideally, you would like your cost per click as low as possible, because this means you are getting a higher ROI. Part of what A/B split testing takes into account is your ‘cost per click’, so the ads which are ultimately run are the most cost effective ads for your page.
EDM’s (Email Direct Marketing)
Email direct marketing is advertising in the form of direct emails to your client base. A common use of EDM’s is to promote an upcoming sale or special offer, inform customers of new products and releases, or simply to create a positive brand image by sending out relevant content. EDM’s usually record how many people click-through on your email, which contribute to your marketing analytics.
Engagement & Reach
‘Engagement’ and ‘Reach’ are two of the most common terms in digital marketing, and are both measures of the success of your ads. Engagement refers to how people respond to your ad, so ‘healthy’ engagement means having a high amount of reactions/comments/reposts for the amount of people who’ve seen your ad, and is usually calculated as a percentage. Reach on the other hand refers to the amount of people who’ve seen your ad. Effective advertising usually means striking the right balance between having lots of people see your ads, but also having those people respond positively to it. Social media marketers will focus on generating engagement or reach depending on your campaign; if you’re launching a new product you might focus on achieving a high ad reach, whereas if you’re encouraging people to attend a local event, your ads may focus on driving engagement.
Impressions
Your ‘impressions’ amongst your target audience are similar to your ad frequency. Impressions simply refers to how often your ads are shown to your target market, which is used to develop your engagement rates & cost per click.
Influencer
An ‘influencer’ is refers to a social media account with a significant amount of followers or likes, usually due to the quality or unique value of their content. Generally, an influencer has a minimum of 10k followers, while a ‘mega-influencer’ usually has at least 100k followers. Some brands use influencers as a highly targeted way of advertising to their particular audiences. Influencer marketing can yield a high ROI (return on investment) and has a good track record of fostering consumer trust. We’ve written another piece about digital influencers, which you can find here.
SEO (Search Engine Optimisation)
SEO (Search engine optimisation) is a popular digital marketing technique, and is usually completed by a digital marketer with specific experience or training in writing for SEO. By choosing specific words or phrases over others, and careful decisions about where these words appear on your site or page, your website may appear before others when consumers are searching for a particular product or service, via a search engine such as Google or Bing. Investing in SEO allows can increase the likelihood of consumers choosing your brand over competitors, however this service can sometimes be expensive, so make sure you review all your analytics if you take this path!
Want to pencil in some time to chat to our team about your marketing strategy in 2018? Contact us at [email protected] or visit our Consulting Sessions page to make a booking.
Build your email database through social media
Is your email list looking a little dismal? Do you desperately want to turn your social followers into subscribers who will then become loyal customers? Sounds like a dream right? Not anymore! Here we share some of our top tips to building your email database through social media.
Share an incentive for those who subscribe
Make it worth their while for signing up! Many e-commerce stores offer a discount of 10%-20% on the next purchase. Alternatively, you could offer a free sample, a coupon or exclusive content. These are great ways to encourage people to subscribe because hey, who doesn’t love a discount or freebie!
Email only offers
Supplying exclusive, premium content in exchange for an email address is a tried and tested technique. For example, offering early access to a mid-season sale or a new e-book would be perfect. This creates excitement and a need to be ‘in the know’. Current subscribers might share this with their friends and family, which will lead to more subscribers. Winning! Additionally, to make this exclusivity known, make the followers on your social channels aware that they’re missing out on amazing offers. This should entice them to sign up!
Host a competition
Hello freebies! Hosting a giveaway is a great way to grow your subscribers. If you’re thinking about running the contest on Facebook, make the call to action a sign up to the mailing list. You can promote the competition on your other social channels too; just make sure to add a link to a page where the audience can subscribe. Here is one way to run the competition; anyone who provides his or her email address will receive a competition entry. You can also encourage your followers to share the competition with their network, possibly offering them additional entries for doing so.
Implement a Facebook sign-up button
If you haven’t already, you should add a sign-up button to your business Facebook page. This call to action button will take the user to a landing page on your website where they can subscribe to your mailing list. The sign up button is near the top of the page so its easily visible to your audience and they’re more inclined to click on it!
If you’re looking for a little more help when it comes to email marketing, shoot us an email and we can give you a helping hand.
Why every business needs email marketing
Deciding where to best invest your marketing budget is a tough decision for many businesses. However, if you’re currently at the stage where you are considering whether or not to include email marketing in your digital marketing plan – here at Melbourne Social Co, we want to convince you to!
Read on below for our top reasons why every business needs email marketing:
You stay front of mind:
With so many businesses out there, it’s important to stay at the front of your consumer’s mind, and what better way to do that then by sending them marketing emails straight to their inbox?
With 91% of online users checking their email every day, you have the opportunity to speak directly to your consumer on a regular basis and in a way that can generate some great results.
You generate new leads:
A well-thought out email will generate new leads and sales for your product or service. Email marketing has shown to be the #1 most effective online marketing tool for lead generation for businesses (Ascend 2). The trick? Consult a digital marketing specialist who can create an effective strategy to optimise your email marketing content, captivate your consumer and help generate sales of your product or service.
You can analyse your data:
One of the best parts about email marketing is that you can track and analyse everything! It offers insights into how each email is performing including open and click rates, link clicks and engagement so you can ensure you are continuing to market to your consumer in the most effective way possible.
It’s the most effective way to communicate:
Despite the continued rise and importance of social media, email marketing is still one of the most effective ways to communicate with your consumer. Research shows that email marketing is almost 40 times more effective than Facebook and Twitter combined in helping a business acquire new customers (McKinsey). So what are you waiting for?
A few tips for sending effective emails include:
- Ensure your emails are of value to your consumer
- Make your emails engaging and not overly promotional
- Send your emails out regularly. Approximately every fortnight is best for optimal results
Do these things and you are sure to get the results you’re after!
Are you ready to incorporate email marketing into your digital marketing strategy? Get in touch with your team of digital marketing experts at Melbourne Social Co today.
e: [email protected] – P: 1300 386 165
Content Marketing For Business
Here at Melbourne Social Co, we are big believers in the importance of content marketing for businesses. Why? It helps to increase SEO, it builds brand awareness and provides extra value to your consumer.
Are you ready to start using content marketing for your business? We've listed the key reasons why you should…
It increases SEO:
If you want to increase your website’s SEO (Search Engine Optimisation) then high-quality and search-friendly content is a must. This content should be unique and original and should include relevant keywords which will boost your ranking on Google, so you can continue to attract more visitors.
It provides value to your audience:
As consumers become more and more savvy, it’s important that you give your brand a point of difference, and offer something via your digital strategy that will add value to your consumers' daily life, encouraging them to keep coming back for more. This is where content marketing comes into play. Think of engaging blogs, eye-catching imagery and emails filled with tips and tricks as ways to entice your consumer to stay engaged with your business.
It helps to build brand awareness:
Content marketing is all about creating and distributing relevant content to attract and increase your consumer engagement. This increase in consumer engagement means more people are listening and connecting with your business and in turn are more likely to buy your product or your service. Types of content marketing you could use to increase your brand awareness include blogs and email marketing, which help to capture the attention of your consumer, increase brand awareness, provide value, generate sales and increase SEO! Sounds perfect right?!
Are you ready to take the next step and build your business’s content marketing? From website content, to blogs, engaging imagery, email marketing and creative copy for your social media channels, Melbourne Social Co does it all.
Get in touch with us to find out how we can help your business today.
Want to learn how to get that great content of yours 'out there'?
Take our Social Co Academy short online course.
The Importance of Email Marketing for Businesses
Now that the new year is upon us, it's time to make a resolution to add email marketing into your marketing strategy to generate some serious results for your business in 2016.
Email marketing has countless benefits and is one of the most effective ways to reach your consumer, giving you the chance to share news, promotions or updates and continue to stay in the minds of potential buyers.
Not convinced? Here are a few reasons why email marketing is vital for businesses:
Opportunity to share updates, promotions and news about your business:
This is one of the biggest benefits of email marketing for businesses as it allows you to share updates on your company as well as special promotions or news about your business in an engaging and permissible way. Consumers are more willing to open emails and to listen to your marketing message than many other traditional advertising and marketing mediums and with a great call-to-action can result in sales.
Tailored ways to target your audience:
Many email marketing platforms like MailChimp allow you to send different messages to various demographics in your database to get the most effective results possible. This is vital to ensure your marketing message resonates with the right people so they will continue to be engaged and responsive to your business.
Generate sales:
If you want people to purchase products from your sale, sign-up to your services or join in on a competition (and any other marketing message you are after), email marketing is key. And the best part? Templates are mobile friendly which is where most of your consumers will be opening them, so they can simply click on the content and links and be directed to your website or social media pages for seamless sales. According to a study by ExactTarget, 77% of consumers prefer to receive permission-based marketing communications through email, which means they are ready and waiting to hear your message.
Want to learn more about why email marketing is right for your business and how to leverage it to transform the way you market to your consumer?
Get in touch today e: [email protected]