The Future of Creator Marketing Isn’t Coming — It’s Already Here

The Future of Creator Marketing Isn’t Coming — It’s Already Here

If the last five years were about proving creator marketing works, 2026 is about something else entirely: proving how well it works, and how to scale it properly.

We’ve officially moved past experimentation.

At Melbourne Social Co, we see this clearly:

Creator marketing is no longer a channel. It’s infrastructure.


Creator Marketing Has Hit an Inflection Point

Brands aren’t just investing more in creators — they’re fundamentally shifting how their marketing works.

Budgets are increasing rapidly, but more importantly, they’re being reallocated.

This isn’t incremental spend.

This is a transfer of trust — from traditional digital and paid channels into creator-led strategies.

And that tells you everything you need to know about where the industry is heading.


Creator Content Is Outperforming Everything Else

Creator marketing isn’t growing because it’s new.

It’s growing because it works.

The majority of brands are now seeing stronger returns from creator-led content than traditional digital advertising — and not just marginally better, but significantly.

But here’s where most brands are still getting it wrong:

They treat creator marketing like a campaign.

The best brands treat it like a content engine.

Creator content doesn’t just live on social.
It feeds paid media, websites, email, and every other touchpoint across the customer journey.


Our POV: Creator Marketing Is the Engine Behind Attention

At MSC, we’ve been saying this for a while:

Creator marketing isn’t just about creators.
It’s about how you manufacture attention at scale.

Because the reality is:

Brands simply cannot produce the volume of content needed to compete in today’s landscape on their own.

Creators unlock that scale.

But scale without strategy is just noise.

This is why structure matters — and why we build everything through our Attention Architecture™ (Pulse–Pattern–Spike).


The Biggest Shift: From Efficiency → Efficacy

The industry has moved beyond speed.

It’s no longer about producing more content, faster.

It’s about producing content that actually performs.

This is the difference between:

  • Efficiency → output
  • Efficacy → outcomes

And right now, most brands are still stuck in efficiency.

The biggest challenges we see aren’t budget-related.

They are:

  • Measuring what actually works
  • Producing content at speed without losing quality
  • Finding creators that genuinely align with the brand

In other words:

It’s not a content problem. It’s a systems problem.


Follower Count Is Dead. Fit Is Everything.

For years, brands chased reach.

Now they’re chasing relevance.

Follower count has quietly become one of the least important factors when selecting creators.

Instead, what matters is:

  • Brand alignment
  • Content quality
  • Audience resonance

We see this every day.

A smaller creator with the right idea, the right hook, and the right audience will outperform a large creator with none of those things.

The future is:

👉 Content-first
👉 Audience-first
👉 Fit-first


The Role of Paid Media Has Changed

Paid media isn’t going away — but its role has fundamentally shifted.

The highest-performing strategies today don’t start with paid.

They start with content.

The model now looks like this:

  1. Seed creator content
  2. Identify what performs organically
  3. Amplify through paid

Not the other way around.

Because paid media doesn’t create demand anymore.

It amplifies what already works.


Brand Safety Has Become a Strategic Priority

As investment increases, so does scrutiny.

Brand safety is no longer a checklist or a compliance exercise.

It’s a strategic consideration.

It now includes:

  • Long-term brand alignment
  • Consistency across creators
  • Risk management at scale
  • Ownership of creator relationships and data

The brands that win will be the ones who build systems — not just guardrails.


AI Will Transform the Backend — Not Replace the Front

AI is already embedded into marketing workflows.

It’s accelerating:

  • Content production
  • Data analysis
  • Campaign planning
  • Reporting

But there’s a clear line.

AI is powerful when it comes to speed and scale.

But it cannot replace:

  • Taste
  • Creativity
  • Human relationships

And in creator marketing, those things are everything.

The brands that win will be the ones who use AI to enhance creativity — not replace it.


Platforms Are Expanding — But Strategy Shouldn’t Break

Brands are now operating across more platforms than ever before.

Instagram, TikTok, YouTube, LinkedIn — each plays a role.

But the mistake we see too often is brands reshaping their strategy for each platform.

That’s backwards.

Your strategy should be stable.

Your execution should adapt.

Strong creative systems outperform platform trends every time.


What This Means for Brands in 2026

If we strip it back, here’s what matters now:

1. Creator marketing is your growth engine

Not an add-on. Not a campaign.

2. Volume wins — but only with structure

Without a system, more content just creates more noise.

3. Paid and organic are now inseparable

The best-performing brands build them together.

4. Creator fit beats creator size

Every single time.

5. Measurement needs to evolve

There is no single metric — it’s a layered model.


The Brands That Win Will Build Systems, Not Campaigns

The real shift isn’t about creators.

It’s about how brands operate.

The question is no longer:

“Does creator marketing work?”

It’s:

“How do we build a system that makes it work — consistently, at scale, and with measurable impact?”

That’s where we’re focused at Melbourne Social Co.

Because the next wave of growth won’t come from more campaigns.

It will come from building repeatable, scalable systems that manufacture attention — and convert it.


Social Media FAQs: Your Most Common Questions, Answered

Social Media FAQs: Your Most Common Questions, Answered

Social media is constantly evolving. New platforms emerge, algorithms shift, and trends move quickly. It’s no surprise that brands often feel unsure about what they should and shouldn’t be doing.

At Melbourne Social Co, these are some of the questions we get asked most frequently by clients and brands navigating the social media landscape. Here are our straightforward answers.


1. Should We Boost Posts?

The short answer: sometimes — but not automatically.

Boosting a post can be a useful tactic, but it should be done with intention rather than as a default approach.

Boosting tends to work best when:

  • There is a clear objective, such as increasing reach, driving traffic, or promoting a key announcement.
  • A post is already performing well organically, indicating that the content is resonating with your audience.

However, if you’re running more strategic campaigns or want greater control over targeting, Meta Ads Manager is the stronger option. Ads Manager allows for more advanced audience segmentation, creative testing, and optimisation — all of which help ensure your ad spend is working as efficiently as possible.

Think of boosting as a quick amplification tool, whereas Ads Manager provides a more strategic advertising framework.


2. Do Hashtags Still Matter?

Hashtags aren’t as powerful as they once were — but they’re not completely irrelevant either.

Instagram’s head, Adam Mosseri, recently clarified that hashtags do not significantly increase reach.

In a Q&A session he explained:

“Contrary to popular belief, hashtags are not a way to get more reach.”

Instead, hashtags now function more as organisational tools, helping categorise content and improve searchability within the platform.

What matters more today is the words you use in your captions. Instagram has become increasingly SEO-driven, meaning keywords within captions, on-screen text, and even voiceovers in videos can help your content surface in search results.

In short:

  • Hashtags still have some utility
  • But keywords and strong captions now play a bigger role in discoverability

3. Do I Need Different Content for Every Platform?

You don’t necessarily need completely different ideas — but you do need platform-specific execution.

A strong social media strategy often starts with a central concept or message. From there, the content is adapted to suit the behaviour and expectations of each platform.

For example:

  • TikTok might prioritise fast-paced, lo-fi storytelling.
  • An Instagram Reel might focus on visual polish and trending audio.
  • LinkedIn may require a more insight-driven caption or professional framing.

The core message can remain consistent, but the format, tone, and editing style should feel native to each platform.

Audiences are highly attuned to what belongs where — and content that feels out of place is far less likely to perform well.


4. Should We Be on Every Platform?

Not necessarily.

Being active on every social platform is rarely the most effective approach. Instead, brands should focus on the platforms that best align with their audience, content style, and business objectives.

For example:

  • B2B company may see stronger results prioritising LinkedIn.
  • fashion or lifestyle brand may benefit from Instagram and TikTok.
  • thought leadership-driven business might lean into LinkedIn and YouTube.

What matters most is your ability to show up consistently with relevant, high-quality content.

It’s far better to perform strongly on two or three platforms than to spread your efforts thinly across five or six.


Final Thoughts

Social media success isn’t about following every trend or being everywhere at once. It’s about understanding the platforms, creating content that feels native to them, and using the right tools to amplify what works.

The brands that perform best are the ones that approach social media strategically, creatively, and consistently.

Want to find out what we would recommend for your brand? Get in touch today.

Want to know more about the agency? Follow us on Instagram.


Work–Life Balance: Does It Actually Exist in Agency Life?

Work-Life Balance: Does It Actually Exist in Agency Life?

If you’ve ever worked at — or worked with — a social media agency, you’ve probably heard the phrase work-life balance. It gets thrown around a lot. But in an industry known for deadlines, creativity under pressure and fast-moving trend cycles, does work–life balance actually exist? Or is it just another aspirational phrase on a culture slide deck?

At Melbourne Social Co, we believe it can exist — and that it matters not just for our people, but for the quality of the social media work we deliver.

The Tension Between Hustle and Harmony

Agency life moves fast. In a social media agency, we’re balancing multiple client strategies, creative calendars, platform changes and real-time moments that don’t always fit neatly into a nine-to-five.

That pace can be energising and rewarding — but without intention, it can also tip into burnout.

At Melbourne Social Co, we draw a clear line between working hard and subscribing to hustle culture. We value ambition and high standards, but we don’t believe that exhaustion is a badge of honour.

What Work–Life Balance Means to Us

Work-life balance at Melbourne Social Co isn’t a buzzword — it’s something we actively protect.

For us, that looks like:

  • Clear boundaries around working hours and expectations
  • Thoughtful workload planning so people aren’t constantly operating in overdrive
  • Flexibility that allows individuals to do their best work in a way that suits their lives
  • A culture of trust, not micromanagement

Balance isn’t about doing less — it’s about creating the conditions where people can do great work without sacrificing their wellbeing.

Why Balance Matters in a Social Media Agency

social media agency is powered by people — their ideas, judgement, creativity and energy. When balance disappears, so does clarity.

Burnout doesn’t lead to better strategy. It leads to rushed decisions, reactive thinking and diminished creativity. And that ultimately impacts both the team and the clients we partner with.

We see balance as a strategic advantage. When our team is supported, rested and trusted, the work is stronger, more considered and more impactful.

Balance Is a Practice, Not a Policy

We’re realistic about agency life — no two weeks look the same, and there will always be moments that require extra focus or energy. That’s why we don’t treat work–life balance as a static rule.

It’s an ongoing practice. One that involves regular check-ins, open conversations, adjusting workloads when needed and encouraging people to step away and reset.

Balance doesn’t just happen. It’s built, maintained and protected over time.

Your Balance, Your Way

Work-life balance looks different for everyone. For some, it’s finishing on time to be with family. For others, it’s having space for creative thinking, exercise or rest. As a social media agency made up of people with different lives, rhythms and priorities, we support our team in finding what balance means for them.

Because when people feel supported, they show up better — for themselves, for each other and for the brands they work on.


So… Does Work-Life Balance Exist?

We believe it does — when it’s intentional.

At Melbourne Social Co, work–life balance isn’t a promise we make lightly. It’s part of how we build a sustainable, high-performing social media agency — one where ambition and wellbeing can exist side by side.


At Melbourne Social Co, we’re a social-first creative agency partnering with ambitious brands to build meaningful, high-performing social media presences. From strategy and content creation to campaigns and always-on social, we believe the best work comes from clear thinking, strong culture and teams who are supported to do their best work. Because when people are well, the work works — and that’s how we deliver social media that actually drives impact.

Want to know more about life at Melbourne Social Co? Follow us on TikTok.


Social Media Strategy vs Social Media Management: What’s the Difference?

Social Media Strategy vs Social Media Management: What’s the Difference?

If your brand is showing up on social media but not seeing real business results, you’re not alone. One of the most common gaps we see is brands investing in management without a clear strategy behind it.

They’re not the same thing - yet they work hand-in-hand to deliver social media success.

In this article, we break down the difference between social media strategy and social media management, why both are important, and how to ensure you’re investing in the right support at the right time.


What Is Social Media Strategy?

The Blueprint for Success

Social media strategy is all about planning before posting. It defines why you’re on social media, who you’re targeting, what you’re saying, and how you’ll measure success.

Think of it as your roadmap - without it, your content is just “filler” with no clear purpose or goal.

A Strong Social Media Strategy Covers:

  • Your Business Goals: What are you trying to achieve? Sales, awareness, leads, community growth?
  • Your Target Audience: Who are you speaking to? What do they care about? Where do they spend time online?
  • Platform Selection: Which social platforms make sense for your brand (and which don’t)?
  • Content Pillars: What themes, messages, and topics will position you as the go-to in your niche?
  • Tone of Voice & Visual Guidelines: How should your brand sound and look to stay recognisable and relatable?
  • Posting Frequency & Timing: When and how often should you post to maximise visibility?
  • Engagement Tactics: How will you build two-way conversations and community loyalty?
  • Paid Ads Strategy: How can you boost your reach with a smart, cost-effective ad plan?
  • Success Metrics: What does “good” actually look like, and how will you measure it?

Without this foundation, you’re flying blind—risking time, budget, and your brand reputation on guesswork.


What Is Social Media Management?

The Execution Engine

Once you have a strategy, social media management brings it to life. It’s the doing part - the day-to-day execution that keeps your brand showing up, sounding consistent, and engaging your audience.

Social Media Management Includes:

  • Content Creation: Crafting posts, captions, graphics, and videos that align with your strategy.
  • Scheduling & Posting: Publishing content at the right times to reach your audience when they’re active.
  • Community Management: Responding to comments, DMs, and building genuine relationships with followers.
  • Paid Ad Management: Setting up and optimising social media ads to drive traffic, leads, or sales.
  • Ongoing Reporting: Tracking performance data to see what’s working and refining your approach over time.

Management without strategy is like baking a cake without a recipe—you might get something, but it’s unlikely to deliver the result you were hoping for.


Common Mistake: Posting Without Purpose

We see it all the time - brands posting for the sake of posting, just to “keep the feed active.”
But without a clear strategy, you end up with:

  • Mixed messages
  • Unclear value propositions
  • Low engagement
  • Followers who don’t convert into customers

Worse, you risk damaging your brand’s credibility by showing up inconsistently or off-brand.


Why You Need Both, in the Right Order

Here’s the thing - strategy and management are both essential, but they work best when you start with strategy.

A great strategy sets the foundation, giving you clarity on what to say, who to say it to, and how to drive results. Management is the engine that keeps your strategy moving forward, building visibility, engagement, and ultimately - business growth.

Start with strategy. Then manage with purpose.


✅ What to Look for in Social Media Strategy Services

Not all strategies are created equal. When choosing a partner to develop your strategy, look for:

  • Real industry experience
  • Data-backed insights
  • Clear, actionable recommendations
  • A focus on YOUR business goals—not generic advice
  • A team who can manage it for you, if you don’t have the resources internally

At Melbourne Social Co, we specialise in done-for-you social media strategies tailored to your brand, audience, and goals. Whether you need a strategy only, or full execution and management—we can help.


Ready to Build a Strategy That Actually Works?

Don’t waste time (or budget) posting without a plan.

👉 Book a Free Discovery Call with Our Team
Let’s map out a social media strategy designed to deliver real business results.

Want to know more about us? Follow us on TikTok.


The True Cost of Hiring a Social Media Manager vs a Social Media Agency

The True Cost of Hiring a Social Media Manager vs a Social Media Agency

If you’ve ever found yourself searching "social media manager vs agency", you’re not alone. It’s one of the most common questions we hear from business owners and marketing teams looking to improve their online presence.

Social media is no longer a nice-to-have—it’s a business-critical marketing channel. But choosing who should manage your brand’s voice online isn’t always clear-cut. Do you build an internal team, or outsource to the experts? And what’s the true cost of each approach?

Let’s break it down.


The Real Cost of Hiring an In-House Social Media Manager

On the surface, hiring an internal Social Media Manager feels like the logical step. Someone who knows your business inside out, sitting just down the hall (or on Slack).

But here’s where many businesses get caught out.

In Australia, the average salary for a skilled social media professional with 3+ years' experience sits between $75,000 – $100,000+ per year. And that’s before you factor in:

  • Superannuation (11%)
  • Annual Leave (20 days)
  • Sick Leave (10 days)
  • Payroll tax (if applicable)
  • Hardware and software costs
  • Training and development
  • Onboarding and management time

When you add it all up, the real cost of a full-time social media hire often exceeds $120,000 per year.

And that’s for one person. One person expected to be a strategist, content creator, copywriter, community manager, ads expert, and analyst. Realistically, very few professionals can excel in all of those areas.


What You Get When You Hire a Social Media Agency

While partnering with a social media agency often starts from $4,000 – $10,000+ per month, the value stretches far beyond just “posting content.”

Here’s what you get:

Access to a Full Team of Experts

Instead of one generalist, you get a team of specialists:

  • Strategists who map out how to meet your business goals.
  • Content Creators who produce on-brand, scroll-stopping assets.
  • Videographers who bring your story to life on TikTok and Reels.
  • Paid Ads Managers who optimise your budget for real results.
  • Community Managers who keep your audience engaged.
  • Data Analysts who track performance and optimise accordingly.

Proactive, Data-Led Strategy

Agencies work across multiple industries and brands, giving them front-row seats to what’s working right now. You benefit from that collective knowledge, applied to your business before trends go mainstream.

Tools and Tech You Don’t Have to Pay For

No need to invest in scheduling platforms, reporting tools, premium editing software, or content production gear. Agencies bring their own toolkits—saving you thousands per year.

Flexibility to Scale With You

Unlike an employee, an agency can scale your package up or down as your needs change, without you needing to hire, train, or restructure your team.


Which Option is Right for You?

If your business is just starting out on social, and you have the resources to train and manage an in-house team member, hiring a Social Media Manager could work.

But if you’re looking for high-quality contentmulti-platform strategy, and a full team of experts that can plug in and start delivering results right away - partnering with a social media agency offers far greater value for your investment.


Ready to See What Working With an Agency Looks Like?

At Melbourne Social Co, our packages are tailored to your goals and budget, with all the benefits of a full team, minus the overheads.
👉 Book a Free Discovery Call to chat with our team today.


How We Onboard New Clients to Set the Relationship Up for Success

How We Onboard New Clients to Set the Relationship Up for Success

(Spoiler: it’s not just a welcome email and a handshake)

At Melbourne Social Co, we’re big believers that how you start a relationship often determines how it plays out. So when a new client signs on with us, we don’t just jump straight into content creation. We take the time to set the foundations for a successful, collaborative working relationship - because trust, clarity and communication matter just as much as the creative.

Here’s a look at how we do things differently when onboarding new clients at MSC.


We start with people first

We recently introduced a new role at MSC: Head of Client Success (or HOCS for short). This role was created to elevate our client experience from day one. The HOCS leads the onboarding process, ensuring everything runs smoothly, expectations are aligned, and our new clients feel supported and excited from the get-go.

From there, our Account Manager is introduced early - often from the first call - and is deeply involved in the strategy process. This means the person running your day-to-day has context from the very beginning and isn’t just handed a strategy to execute. It’s a hands-on, invested partnership from day one.


Strategy comes before content

We don't do "set and forget" campaigns. Every new retainer starts with a strategic phase. We work with our clients to map out goals, tone of voice, key content pillars and upcoming campaign dates - all before a single post is scheduled.

Our Business Development Manager (the person who you first spoke to) doesn’t disappear once you sign on either. They stay closely connected and check in quarterly to review progress and ensure your retainer still aligns with your needs. Flexibility and responsiveness are part of our DNA.


Our Welcome Pack isn’t just for show

Once you're officially onboarded, you'll receive a beautifully designed Welcome Pack and a detailed onboarding checklist that guides you through exactly what we need to hit the ground running.

Some of the things we ask for upfront:

  • Access to brand assets (logos, fonts, guidelines)
  • Your preferred communication style and cadence
  • Key campaign dates or product launches
  • Social platform logins and ad account access
  • Product delivery details for content shoots
  • Google Drive access so we can collaborate easily

It’s a small thing that makes a big difference. Our clients often tell us how refreshing it is to know exactly what’s happening and when.

“It’s not just about gathering assets—it’s about showing clients from day one that we value their time and want to make the process seamless.”
— Shelley Friesen, Founder at MSC


Onboarding isn’t a one-time task

We see onboarding as an ongoing process. From our first WIP meeting to the first post that goes live, we're constantly refining how we work together. We check in. We ask questions. We adapt.

Because what sets agencies apart isn’t how they win a client - it’s how they keep one.

“When you get the onboarding process right, it builds trust. That trust leads to better creative, faster approvals, and longer-term partnerships.”
— Industry insight from Campaign US


Whether you’re a marketer looking for agency support or a fellow agency founder thinking about your own systems, we’ll leave you with this: a solid onboarding process isn’t just good admin - it’s a brand-building move.

Because how you make your clients feel at the start?

That sticks with them.

Want to know more about working with Melbourne Social Co? Get in touch today.


Why Black Friday Matters and How Brands Can Stand Out with Authentic Content

Why Black Friday Matters and How Brands Can Stand Out with Authentic Content

Black Friday has become one of the most critical sales periods of the year, where customers flock to find deals and brands compete to grab attention in a crowded marketplace. But why is Black Friday so crucial, and how can brands make the most of it?

The Importance of Black Friday for Brands

  1. Consumer Spending Boost
    Black Friday kicks off the holiday shopping season, often accounting for a significant portion of yearly revenue for many brands. Shoppers are primed to spend, motivated by discounts, and looking to complete their holiday shopping early.
  2. Customer Acquisition Opportunity
    With heightened interest, Black Friday is a golden chance to reach new audiences who may have been previously unaware of a brand or waiting for a reason to buy. Offering valuable deals can convert these potential customers into long-term followers.
  3. Creating Brand Awareness
    With an increase in shopping activities comes a surge in online traffic. Black Friday campaigns, if crafted strategically, can increase visibility and enhance brand recognition, creating an ongoing impact well beyond the sale period.

Standing Out with UGC-Style Content

With the fierce competition during Black Friday, it’s not enough to simply promote discounts. Shoppers today are looking for authenticity. They’re more likely to engage with brands that resonate with real, relatable experiences over polished ads. That’s where user-generated content (UGC) comes in.

UGC-style content brings a level of trust that’s hard to achieve through traditional advertising. It presents your products or services in an approachable, down-to-earth way that feels more like a recommendation than a sales pitch. Especially in 2024, audiences crave this authenticity—they want to see how a product fits into real life, not just how it looks in a studio.

Melbourne Social Co’s Exclusive Black Friday UGC Offer

At Melbourne Social Co, we know the power of authentic content. That’s why we’re offering a special Black Friday deal on our UGC-style videos: 10 videos for $2,500, a 50% discount on our regular rate. Our team collaborates with a trusted network of UGC creators who align with your brand, making content that’s both relatable and effective.

By booking this package, you’re ensuring your brand shines during the holiday season, standing out with content that consumers are excited to engage with. Limited packages are available, so don’t miss out—book before November 30th to secure your spot.

Let’s make this Black Friday unforgettable for your brand with the authentic, engaging content your audience loves.

Want to chat to our team about your holiday content strategy? Get in touch today.

Want to see what UGC style looks like? Check out a mini showreel of our work for Adairs, Lifely and Lululemon here.


Why Brands Need to Be Targeting Gen Z as Part of Their Social Media Strategy

Why Brands Need to Be Targeting Gen Z as Part of Their Social Media Strategy

Gen Z: they’re the generation that’s rewriting the rules of social media, shaking up digital marketing, and reshaping how brands connect with consumers. If your brand isn’t already focusing on this dynamic group, you’re missing out on a powerful audience that values authenticity, creativity, and innovation.

At Melbourne Social Co, we work with clients every day to help them understand and connect with Gen Z. Here’s why we believe they need to be a central part of your social media strategy.

1. Gen Z is the Future of Consumer Spending

Let’s start with the numbers: Gen Z (born between 1997 and 2012) is quickly becoming a driving force in the global economy. They’re entering the workforce, making their own purchasing decisions, and influencing their families’ spending habits.

If you’re not engaging Gen Z now, you’re not just missing out on today’s sales—you’re losing out on building long-term brand loyalty with tomorrow’s biggest spenders.

Tip: Start by understanding what matters to Gen Z and tailor your messaging to align with their values. Don’t underestimate the impact of building relationships with them early on—they’re likely to stick with brands that resonate with their ideals.

2. Authenticity is Everything

Gen Z doesn’t just want to buy products—they want to buy into values. Unlike older generations, who might respond well to polished, aspirational branding, Gen Z craves authenticity and realness. They’re not interested in perfectly curated ads or traditional marketing tactics; they want to see brands that are transparent, socially conscious, and real.

This generation is skeptical of anything that feels too “salesy” or staged, and they’re quick to call out brands that don’t align with their values. Whether it’s social justice, sustainability, or mental health, they expect brands to take a stand on the issues they care about—and to do it in a genuine way.

Tip: Make sure your brand’s messaging is authentic and transparent. Share your values, show behind-the-scenes content, and most importantly, live up to the promises you make.

3. TikTok is Their Playground (and Brands Should Play Too)

If there’s one platform that defines Gen Z, it’s TikTok. With its raw, unpolished content and endless stream of trends, TikTok has captured the attention of Gen Z in a way no other platform has. It’s not just about watching content—this generation is creating and engaging with it on a massive scale.

What does this mean for brands? It’s time to get on board. TikTok offers a unique opportunity for brands to connect with Gen Z in a fun, creative, and highly engaging way. It’s not about traditional ads—it’s about becoming part of the conversation through authentic, viral content.

Tip: Get creative on TikTok! Use challenges, trends, and authentic storytelling to engage with Gen Z where they’re already spending their time.

4. They Value Community and Connection

For Gen Z, social media isn’t just a place to consume content—it’s where they build and participate in communities. This generation values connection and wants to engage with brands that foster a sense of belonging. They’re looking for two-way conversations, not one-way advertising.

Brands that want to resonate with Gen Z need to focus on building community and offering value beyond just products. Whether it’s through interactive content, user-generated campaigns, or meaningful collaborations with creators, creating a sense of community is key to winning their loyalty.

Tip: Make sure your social media strategy isn’t just about broadcasting—it’s about engaging. Encourage user participation, respond to comments, and build a community around your brand.

5. Short Attention Span, Big Expectations

Gen Z has grown up in a world of instant gratification, and their attention span reflects it. Studies show that you have about 8 seconds to capture their attention online, so your content needs to be quick, engaging, and to the point. But here’s the thing: once you’ve got their attention, Gen Z is incredibly loyal to the brands that deliver value.

This means that your social media strategy needs to focus on high-impact, visually engaging content that resonates right away. Whether it’s a short, snappy TikTok video or a bold Instagram Story, your content has to be eye-catching and meaningful in a very short time frame.

Tip: Focus on bite-sized, impactful content that immediately grabs attention. Don’t be afraid to experiment with new formats like short-form video and interactive posts to keep your audience engaged.

Gen Z isn’t just another generation—they’re a cultural force that’s transforming how brands connect with consumers. Their values, preferences, and behaviours are reshaping the future of marketing, and brands that want to stay ahead need to start incorporating Gen Z into their social media strategies now.

By focusing on authenticity, embracing platforms like TikTok, building communities, and creating content that resonates, brands can build long-lasting relationships with this powerful generation.

If you’re not already targeting Gen Z, now is the time to start. 

Reach out to our team today and we can assist with a social media strategy for your brand.


Social Media News - January 2023. There is quite a bit happening in Instagram at the moment. Here's a quick rundown.

Social Media News - January 2023

We're back with the latest Social Media News in 2023!

There is quite a bit happening in Instagram at the moment. Here's a quick rundown.

  • Notes - Now you can share your thoughts with friends with up to 60 character messages of just text and emojis!
  • Add Yours - Easily jump on ‘Add Yours’ trends, by inviting friends to participate in 'Add Yours' by tapping pass it on when you see a prompt that reminds you of them.
  • Candid Stories - It’s all about keeping it real on the ‘gram these days and the new candid story option is no exception. Capture what you’re doing right now in a story that’s only visible to other friends who also share their candid update.
  • Group Profiles - The new update will allow you to create and join a new Group Profile where you can share posts and stories in a seperate dedicated profile that is only visible to the profile and members.
  • Collaborative Collections - Connect with friends who have the same interests by saving posts to a collaborative collection in your group or DMs!

How will the latest social media news affect business?

All of these new updates reinforce Instagram’s focus on supporting connections and private interactions on the platform.

The Group Profile update and Collaborative Collections features are of particular note to businesses, who can begin to think of new ways to engage their audience.

Group Profiles could be a great way to promote community building and interaction for your brand, by using this new feature to encourage members to share additional content such as behind the scenes content or UGC (think things like recipes using your product or users #OOTD featuring your brand).

The Collaborative Collections feature further entices brands to ensure content that is being posted is of high value so it is more likely to be saved in a collaborative collection group / DM.

Do you want to discuss the latest social media news or your social media strategy with our expert team? Get in touch today.

Want to keep up with our latest business news on LinkedIn? Follow us here.

Social Media News - January 2023. There is quite a bit happening in Instagram at the moment. Here's a quick rundown.
Social Media News - January 2023. There is quite a bit happening in Instagram at the moment. Here's a quick rundown.

Is it time for businesses to BeReal? We discuss the app that is gaining momentum in our latest blog post - read it now.

Is it time to BeReal?

By now, you've no doubt heard about BeReal. BeReal is a photo-sharing app that prompts users to post once per day, at the same time as all of their friends. There is no opportunity to add a filter, or edit the image, which is taken by both your front and back camera at the same time.

Launching in 2019, it was mid-2022 when the app really took off. As of October 2022, it was the top social networking app on the App Store and has been installed over 29.5 million times.

BeReal's key demographic in Australia:

  • Female: 98.7%
  • Male: 1.3%
  • Age:
    • 16-25: 90.7%
    • 26-44: 2.1%
    • 45+: 7.3%

Are brands on BeReal?

Well, some are. Brands like Chipolte have cleverly used the app to post a different promotional code each day, building hype and anticipation for the once-a-day post to go out. Moreso, we are seeing the dual-camera format being replicated on other apps, as a meme that is directly relevant to key target demographics in the 16-25 bracket.

Why is it so popular within this age bracket? "This is what Gen Z wants from social media: unfiltered, uncurated content that doesn’t ask you to buy anything or make you feel bad about your life. It’s a fun place to be. And at the end of the day, that’s all that matters." - Hootsuite

It's also important to keep in mind that both TikTok + Instagram are working on BeReal features within their own apps - which speaks to BeReal's true power in 2023.

Do you want to discuss BeReal and how it could be integrated into your social media strategy with our team? Get in touch today.

Want to catch up with us on social media? Visit us on Instagram.

Is it time for businesses to BeReal? We discuss the app that is gaining momentum in our latest blog post - read it now.
Is it time for businesses to BeReal? We discuss the app that is gaining momentum in our latest blog post - read it now.