Melbourne Social Co Celebrates Our 10th Birthday!
This year, Melbourne Social Co is celebrating 10 years in business.
I’m so incredibly proud of our business journey, from humble beginnings to now being recognised as one of Australia’s leading content-driven creative agencies.
I started Melbourne Social Co from my spare bedroom, as most start-ups begin, with one client and a lot of determination. As a person in my mid-20s at the time and of course, pre-kids - I loved working 60 hour weeks and throwing myself into the entrepreneurial game.
My client list quickly grew, and then so did my team, with my first hire being Rebekah Pickett, who has stuck with me (thanks Bek!) and now leads the team of 15+ creatives both here in Melbourne and around Australia. We’ve had 3.5 offices, a few different logos, many office plants (that sadly have not survived the journey) and an incredible predominately-female team of creatives over the journey. We have worked across almost every state in Australia (as well as a few ventures into NZ and Singapore) and have produced incredible work for household names like Fitbit, PETstock, BiC and more.
We’ve worked with SO many different businesses over the journey, from start-ups to global powerhouses, with both ends of the spectrum being equally rewarding.
While I understand that for many business owners, 2020 and now 2021 have been incredibly difficult, I am so proud to say that our team has gone from strength to strength over the past year in particular. Not only have our team adapted to working predominately remotely, but they have upskilled, hustled and continued to deliver incredible results over the pandemic period for our clients. In addition, we have on-boarded some of our biggest campaigns to date this year and are so excited to be working with some really great brands, such as Koko Black, Sass Clothing and Jenny Craig.
I’m so proud of our female-lead business, where we have been, where we are now, and where we are headed. Here’s to an exciting next 10 years!
Shelley
Melbourne Social Co Celebrates Nine Years In Business
Did you know that this month Melbourne Social Co celebrates our ninth year in business?
With a traditional fashion editorial background, our Director Shelley Friesen began forging a career in social media over ten years ago – establishing Melbourne Social Co in 2011. While pursuing IT wasn’t a stylish choice for a child of the 80’s, Shelley’s intuition to pursue social media was bang on (much like Olivia Newton John’s leotard in Let’s Get Physical!) “I got into digital marketing through identifying a need for businesses to embrace it. From my experience working in the editorial department of a fashion magazine and as a Marketing Manager for an Australian fashion and accessories label, I could see that social media was a tool businesses could adopt and utilise to connect with their consumers. Despite people’s hesitance at the time to take a leap of faith on such an emerging field, I decided to start my own digital marketing agency!”
Now a team of fifteen, most of whom can’t remember a world without selfies and Snapchat, Melbourne Social Co has been instrumental in building the digital presence of some of Australia’s biggest brands.
While 2020 has certainly presented its’ challenges for both our business and our wonderful clients, the power of digital and social media is greater than ever and we’re excited to be able to continue to assist small business owners in navigating this difficult time. (Read our top tips on using social media in times of crisis here.)
Want to get to know our team a little better? Click here.
Need assistance in navigating social media during the COVID-19 crisis? Our team of experts at Melbourne Social Co are here to help you. We can provide a range of services to assist your needs including virtual consulting sessions, copywriting, ad hoc graphic design, digital marketing campaign management and more.
We have a full team with all hands-on deck available to support you.
Our agency is also offering 50% off our online training resources during this time, should you be looking to upskill in social media management, strategy or content creation during your time at home. You can access our online courses here: courses.thesocialco.com.au and use the coupon code: upskillathome to redeem your discount.
Latest News - Support Small Business
Hey guys, Shelley here.
Like many small businesses, we’re already seeing the effect that the current climate is having on the economy and in-turn, our business. And while we’re not sure what the short term future might bring, what we do know is that for small business, now is not the time to fall silent. With more and more Australians spending time on their phones consuming news and social media content, now is the time to capture this audience with thoughtful, engaging content - not only to let your consumer know how you’re handling this crisis, but to stay front of mind and to encourage them to shop local and support your business.
While we understand that many businesses need to look at where they can scale back costs at the moment, marketing, and in particular social media content creation and distribution, needs to be viewed as business-critical. Your social media communication is now more important than ever - it is the most effective tool you have to promote your business in these highly reactive, times of uncertainty.
With that in mind, our agency is offering a range of different packages and resources to support your business through this crisis. I’ve created a coupon code upskillathome to offer you 70% off our online training resources, should you be looking to upskill in social media management, strategy or content creation during your time at home. You can access our online courses here: courses.thesocialco.com.au
We’re also offering reactive content packages to help you craft the right messaging for your consumer, and are able to quickly turn around graphics, copy, video and imagery to get the message out to your audience in a professional and timely manner. If you’d like some more info, please reach out to me - [email protected] and let’s pencil in a chat.
I’m personally supporting as many small businesses as I can at the moment, and I urge you to as well. We’re all in this together!
Quality Instagram Content Over Vanity Metrics
If you run a business or work in marketing you've no doubt heard the news - Instagram has removed visible 'likes' in Australia, in a new trial to combat mental health issues, making the sharing of high quality Instagram content more important than ever.
What does this Instagram change mean for business?
Don't worry, it's not the game changer you may think it is. Take a step back and remember why you're marketing your business on social media. Is it so that others can see how many likes you have? No, of course it's not! It's to promote your brand, and achieve your business objectives, such as driving traffic to your website, sharing your company's culture, and selling your product and/or service.
Instagram content is still king.
When it comes to digital strategy, we always encourage our clients to focus on high quality, engaging content, over chasing vanity metrics such as cheap likes or follows.
Yes, your stats may look like they've gone down a little this month. We have seen a bit of a drop-off in engagement across the board following this platform change. But that being said, we're still seeing strong conversions across our portfolio of clients. The things that really matter, such as taps through to website, purchases on shoppable products, story views and more are as strong as they've always been.
Is removing visible ‘likes’ actually a positive for business?
It may be too early to tell, but the general consensus at Melbourne Social Co HQ is that there are some serious positives we can take from this move, particularly for small business. By removing the ability for people to see how many likes a post has achieved, smaller accounts will be able to better compete with established accounts that have built up large followings already. The focus will now shift back towards the quality of your Instagram content, and the real conversations you create with your community. Your business will now no longer have to compete with businesses who buy ‘fake’ likes for appearances sake, and you'll be able to request more transparency with the influencers you engage with, by potentially having access to their back-end analytics.
Want to chat to our team about the latest social media trends and what they mean for your business? Get in touch with our team today.
Want to learn how to master social media marketing from the comfort of your couch? Check out our social media masterclass here.
How To Stay Motivated As A Business Owner
There’s no denying that being a business owner is hard - if it wasn't, everyone would be doing it! And sometimes, staying motivated can be a challenge, especially when you have to deal with the day-to-day ups and downs of running a business.
However, staying motivated, positive and inspired is a must - both for yourself, your employees and ultimately your business!
Unsure how? We've put together our top tips for staying motivated as a business owner to try now.
Remember why you started:
It’s easy to get caught up in the day-to-day running of your business and the stresses that come with it, and sometimes we forget why we even started our business in the first place! Maybe you started your business because you were really passionate about an idea, a product or a service. Maybe you wanted to help people? Maybe you wanted to be your own boss. Regardless of the reasons, it’s important to take some time to reflect on this drive you had when you started, why you wanted to create your brand and channel that through everything you do!
Set goals:
For those occasions when feel like your business is at a standstill and you're stuck in a rut, it’s a good idea to set some realistic goals and work towards them! Start with something small like improving your brand's social media presence or writing a blog. If you're feeling ambitious, plan towards something larger like opening a new bricks and mortar location or running a big marketing campaign.
Each time you achieve a goal, make sure you stop and reflect on how far you’ve come.
Look after yourself:
Sometimes a weekend away, or a big sleep in can do wonders for your physical and mental health and not to mention how you run your business! By looking after yourself, you give yourself the energy and the resources to do the best job you can.
Make sure you make yourself a priority and schedule in some much needed ‘me’ time, whether that’s to hit the gym, curl up on the couch with your pooch or family, or watch trashy TV (Keeping Up With The Kardashians anyone?!)
Do you need some help setting or achieving some of your business’ goals? We're here to help!
Contact us now for more information on how we can work together to continue to grow your business.
e: [email protected] – P: 1300 386 165
Easy Ways to Leverage Your LinkedIn Account
One of the most popular social media platforms for business professionals is LinkedIn, as it’s a great way to showcase your experience and skills, search for jobs, seek new business opportunities and network with likeminded industry professionals.
If you have a LinkedIn account or are looking to create one, try these easy ways to leverage your profile now:
Raise your profile:
Your profile is at the centre of all the activity you do on LinkedIn so it’s vital to make sure it represents who you are and your experience in the best way possible. From using a professional photo, to creating an engaging and captivating summary and adding detailed experience sections, it’s important to dedicate some time to creating the best LinkedIn profile you possibly can.
Unsure how to raise your profile? Read our checklist for creating a standout LinkedIn profile.
Get recommendations:
A great way to make sure your LinkedIn profile stands out from the crowd is by utilising recommendations. These could be from customers, clients or past and current employers. Recommendations help to enhance your professional credibility and give your profile a point of difference.
Network!
LinkedIn is a social media platform after all, so make sure you network and connect with likeminded industry professionals that could even become potential clients or customers. You’ll be amazed at the people you’ll find on LinkedIn so don’t be afraid to connect with other industry professionals and join relevant industry groups.
Create a company page:
LinkedIn is one of the top social media marketing platforms for business to business marketing, so if you own a business you need to make sure your company has a page. Having a company page is a great way to share relevant news and updates on your business, provide useful information about your services or product and increase brand awareness through posting regular updates.
Post updates:
Regardless of your reason for being on LinkedIn, posting updates to your network helps to put your personal profile in front of the right people. By sharing relevant articles or even commenting on and liking other people’s updates, you can get your name out there, showcase your expertise in your field and be found by potential clients or customers (or employers!)
Do you need help leveraging your LinkedIn account to attract new clients or business? Here at Melbourne Social Co we are experts at creating and managing professional social media profiles.
Get in touch with us today to find out more:
e: [email protected] – P: 1300 386 165
Mastering the Flatlay For Instagram
Flatlays are all the rage on Instagram at the moment. You know, those carefully curated top view shots that are popping up all over your feed? (Think the contents of a handbag strewn across a white linen sheet, or a decadent brunch spread shot from above.)
But how can you master this social media trend? Follow our top tips and you'll be a flatlay pro in no time!
- A light background will make your items pop (think white marble, crisp linen or white washed wood.)
- Test your objects to see if they look good from a top view.
- Leave a little space between your objects to balance your composition.
- Pick a theme (make sure all of your items have a common thread tying them together.)
- Take your photo during the day (and if possible, near a natural light source.)
Need help creating 'double tap' worthy imagery for your social media channels? Eye-catching images are key to engagement and success on Instagram, but do you have time to source and create beautiful images on a regular basis? Our creative team can take care of this for you!
Melbourne Social Co's Product Photography For Instagram Package:
As part of this service, your business will receive:
14 professionally styled product images per month. Our team will style, photograph and edit a series of product images for use on Instagram, (as well as Facebook, Pinterest and within blog posts.)
Together we will plan a look that will not only suit the aesthetic of your brand, but will push you in a new and exciting direction, showcasing your products in the best possible light.
Cost: From $599 + GST per month
Want to get a feel for our style? Follow us on Instagram @melbournesocialco.
Need help managing your Instagram accounts on a daily basis? We can take care of that too.
Tailored specifically to your businesses needs and goals, our team are experts in social media strategy, content creation and audience engagement, and would be more than happy to discuss managing and building your Instagram profile on your behalf.
Contact us for more information – [email protected]
Product Photography For Instagram Package Terms and Conditions:
- These rates are only valid for clients who sign a 3 month booking with Melbourne Social Co. Month by month rates are available, please ask us about these
- Each booking will be specifically quoted after a consultation with the client
- The images created by our team will become the property of your business. We may share these on our website and social media channels from time to time, crediting your business. Please let us know if you don't want us to do so
3 Steps To Facebook Success
3 things to do to make your Facebook posts visible to your audience
Thanks to Facebook’s regularly changing algorithms, reaching your customers organically on the social media platform has never been more difficult.
Recent studies have suggested that approximately only 3% - 6% of your total fans view your posts, which means it’s vital to start implementing some key tactics to increase your reach and to get your Facebook content in front of more people.
Wondering how? Here are three things to try today...
Boost your posts:
One of the best ways to increase your reach and make your content visible to more people is through boosting. A boosted post is a post from your business page that, for a fee, can appear higher up on your audience’s News Feeds. The amount of people who view and engage with your post depends on the budget you want to spend.
Boosting posts is a great way to ensure that the right audience can view your Facebook page content as you can utilise key demographic targeting options including age, location, gender and interests as well as tailored budget and scheduling functions.
Post content your audience wants to see:
Another great way to make your Facebook content visible to your audience is to post content your audience wants to see, not just what you want to show them! This is important as the more people engage with your content, the greater the reach. To do this, think about who your target audience is and post content that is a mix of business promotion and general interest content you know they will respond to and engage with.
Choose the right timing:
Choosing the right timing for your social media posts should be a vital part of your social media strategy! You’ll be amazed at the difference you get by posting content at optimal times. To do this, ensure you understand your demographic and their social media habits so you can post when they are active online in order to optimise engagement.
Are you struggling to engage and reach your audience on Facebook? Do you need help creating amazing content that your audience can connect with? Get in touch with your digital marketing experts here at Melbourne Social Co today.
e: [email protected] – p: 1300 386 165
Introducing Instagram's New Business Tools
Great news for businesses! Instagram, one of the world's most popular social media platforms, will start to roll out their new business account profiles in the coming months. These new profiles will make it easier for businesses to be contacted, view insights about their content and audience and reach new customers with accessible promotion and advertising tools.
Here at Melbourne Social Co we’ve rounded up some of the biggest changes:
Contact button:
One of the most practical changes of the new business profiles is the addition of a contact button, where consumers can directly call or email a business straight from the app.
This contact functionality also has a map, where consumers can get directions to store or office locations, eliminating the need to leave the app to search for directions. The new contact button will be clearly visible and placed next to the ‘follow’ button at the top of the account page.
Insights:
For the very first time, the new business accounts will give businesses access to vital insights about their followers, including who they are (gender, age, location) popular posts, impressions, reach and even website clicks. These insights are all accessible right from your mobile phone, which makes tracking statistics easy and simple to do.
Promote:
Not only can you view these insights straight from your phone, now you can promote your most popular posts to reach even more people! This is done directly from the app simply by picking a top performing post, choosing a 'call-to-action' button, selecting your audience, budget and duration.
Another great feature of the new Instagram business accounts is that you can also continue to monitor and view the insights of your promotions in an easy and straightforward way. To do this, click on your Instagram post, click the View Insights link and all the stats are ready for you to see and use.
Stories:
New to all Instagram users (not just businesses) is the 'Stories' feature. No need to worry about oversharing, with Instagram Stories, you can share as much as you want throughout the day. Instagram has also introduced new text and drawing tools, so it's time to get creative with your stories. The photos and videos will disappear after 24 hours and won’t appear on your profile grid or in feed.
Need help creating 'double tap' worthy imagery for your social media channels? Eye-catching images are key to engagement and success on Instagram, but do you have time to source and create beautiful images on a regular basis? Our creative team can take care of this for you!
Melbourne Social Co's Product Photography For Instagram Package:
As part of this service, your business will receive:
14 professionally styled product images per month. Our team will style, photograph and edit a series of product images for use on Instagram, (as well as Facebook, Pinterest and within blog posts.)
Together we will plan a look that will not only suit the aesthetic of your brand, but will push you in a new and exciting direction, showcasing your products in the best possible light.
Cost: $599 + GST per month
Want to get a feel for our style? Follow us on Instagram @melbournesocialco.
Need help managing your Instagram accounts on a daily basis? We can take care of that too.
Tailored specifically to your businesses needs and goals, our team are experts in social media strategy, content creation and audience engagement, and would be more than happy to discuss managing and building your Instagram profile on your behalf.
Contact us for more information – [email protected]
Product Photography For Instagram Package Terms and Conditions:
- These rates are only valid for clients who sign a 3 month booking with Melbourne Social Co. Month by month rates are available, please ask us about these
- Each booking will be specifically quoted after a consultation with the client
- The images created by our team will become the property of your business. We may share these on our website and social media channels from time to time, crediting your business. Please let us know if you don't want us to do so
4 Tips to Increase Productivity
Productivity. A hot topic for many business owners and employees is how to manage time to get as much done as possible whilst still producing the best results. With an endless list of things happening throughout our day-to-day lives, it’s important we determine what is realistic, plan ahead, set time limits and minimise distractions so we can put our heads down and get the work done in the quickest and best way possible.
Unsure how? Read on below for our top 4 tips on how to manage your time and increase your productivity:
1. Plan your day:
This is a must! Spend the first 30 minutes of your day planning out what needs to be done for the day ahead. Put your toughest tasks at the top of the list and power through them first, so you leave more time at the end of the day for easier tasks or for tasks that you enjoy. Don’t forgot to plan time for your breaks, exercise and family time, as these are great incentives to help you keep working.
2. Set a time limit:
Once you’ve written your to-do list, it’s time to set a time limit to each task and be realistic! Allocate 90 minutes to work through a task (or a few if they are easier,) and then make sure you get up from your desk, walk away and recharge once the time is up. Allocating time slots and deadlines encourages you to work harder and faster with the reward of stopping for a break at the end.
3. Take a break:
Taking breaks throughout your working day is great for your mind and your body! Physically stepping away from your desk, heading outside for a walk or chatting to a friend helps to recharge your mind so you can focus thoroughly throughout your work time.
4. Switch off notifications:
In an age when our emails, phone and social media networks are constantly going off it’s no wonder we struggle to get our work done! Switch off notifications for all of the above, and put your head down and complete your tasks. The emails, phone calls and social media can wait – even if it’s just for 30 minutes or an hour.
Are you struggling to fit everything into your day including your business’ social media or digital marketing?
Get in touch with Melbourne Social Co today to find out how we can take care of your branding and strategy, content creation and content distribution, while you get back to business.
Send us an email today: [email protected]