How to build an ‘engaged’ online audience

Building a social media audience

You've got great content, but how can you make sure it's being 'seen' and 'heard' on social media?

Your engagement rates now play a huge role in your brand's visibility on social media, but how can you go about building an engaged audience? Here are some of our top tips.

Have a good strategy in place to make sure you’re creating the right types of content, and sharing it on the right platforms (at the right time!)

When planning your content, you shouldn’t necessarily be thinking about how to get it in front of everyone – it’s all about getting it in front of the right people! To do this, you must define who your audience is, what their interests are, and create content that will really speak to them. The more engaged your audience is, the more likely it is that your content will be shared.

Consistency is key! Make sure you’re posting good quality content on a regular basis.

Engage, engage, engage! Spend at least 15-30 minutes every day engaging with fans, likeminded users and influencers to build your network. The more you show interest in and support others on social, the more you’ll be supported right back!

Use hashtags, both branded and unbranded to curate your content.

And finally, think about supporting your social media content with an advertising budget through Facebook/Instagram ads.


If you’d like to learn to how master social media marketing from our team, The Social Co Academy are currently offering a very special offer.

For a limited time only redeem Coupon Code: ‘SOCIALMELB50’ at the checkout to receive 50% OFF The Social Co Academy‘s signature online course – the Social Media Masterclass!


How to create an engaging Instagram feed

How to create an engaging Instagram feed

Is your brand's Instagram account flatlining? It's no secret that Instagram is one of the hardest platforms to manage and grow at the moment, but there are a few things you can do to get your brand back on track.

Let's get back to basics

Upload an eye-catching profile pic

The profile pic real estate is limited, so use it well! Generally a logo, or an abbreviated version of your logo using block colour works well here

Write a catchy bio

A great Instagram bio should:

  • Explain a bit about you / your brand and what you do
  • Appeal to your target audience
  • Showcase your tone of voice and brand personality to give fans a taste of what to expect

Make sure your contact details are correctly listed

Is your account set to business, and have you linked it with your Facebook page for seamless advertising campaigns?

Now that you've got the basics covered, it's time to develop your Instagram style guide.

Pay attention to your colour palette

Some of the most successful Instagram accounts tend to use a select colour palette for their photos, helping them to create a distinct style.

Keep your fonts consistent

Aspirational/quirky quotes and text overlays are all the rage on Instagram. To create a cohesive aesthetic, make sure you keep your fonts are consistent throughout your feed.

Now that you have your basic design guidelines, you can start creating some content. At this point, we suggest thinking about your feed as a whole, rather than working image by image

First impressions count, and when someone is checking your brand out on Instagram, they’ll most likely look at the first three rows of your grid first. Do your images all work well together? In today’s world, your feed is essentially your business card, so we  suggest taking some time to make sure it’s the right representation of your brand.

Filters

If you’re using a filter, trying picking one, and sticking with it throughout the feed.

Using Apps to plan your content

What can you use?

There are heaps of programs on the market that you can use to schedule and plan your Instagram posts. Just make sure you aren’t using one which navigates around Instagram’s API.

Here’s a few programs you can use to plan your Instagram posts:

Later (previously Latergram)

  • Re-directs posts through their app, at time you’ve scheduled
  • Provides a series of tiered plans to choose from depending on the size of your business, and how many posts you plan to schedule
  • Allows you to edit photos from inside the app
  • Provides a grid view so you can preview your page before you post
  • The media library allows you to store as many photos as you need to help make scheduling even easier

Plann

  • Aimed at creatives, Plann is all about creating an aesthetically pleasing Instagram feed
  • Grid view allows you to add multiple photos at a time and drag and drop them until they’re in the right place
  • Add captions and store hashtags that will be copied to your dashboard when its time to post
  • A push notification will alert you when it’s ready to go

So you've got a beautiful feed, but how can you make it engaging? 

Only post high quality photos

It may seem like a no brainer, but as Instagram is such a visual platform, it’s important to make sure your image is high quality, and not blurry.

Post a variety of shots and content types

Variety creates interest, and interest translates to followers, and followers become customers. So before you post two coffee shots in a row, stop and think about how you can mix things up. And – avoid duplicating your content within your feed!

Create space within your feed

Creating space in your grid is important to helping the eye move freely throughout your feed. We’re not talking about old fashioned borders, but rather mixing up busy images with more minimal posts.

Pay attention to your captions!

Captions can sometimes be an afterthought on Instagram, but we’re here to tell you they’re still important! Keep them short, sharp and include your call to action within the first sentence.

Avoid overly promotional content

While you can still use Instagram to promote your brand and products, keep your sales content subtle, avoiding posting plain product shots or logos. Break up your branded content with aspirational imagery.

Mentioning an influencer or brand in your post? Tag them!

By sharing the love and tagging those influencers, you’re starting a conversation, which hopefully will lead to them supporting you right back!


What are you favourite Instagram tips and tricks? Share them with us @MelbourneSocialCo


4 ways to organically build your social media following

4 ways to organically build your social media following

If you’re currently using social media for your business, you would have noticed the increasing difficulty of growing your ‘likes’ or followers on social media organically. This is particularly frustrating for businesses who put time and effort into producing great content that then doesn’t get seen by the people who need to view it the most.

If you’re struggling to grow your social media following, there are a few things you can try today:

  1. Work with influencers:

Working with digital influencers is one of the most effective ways to grow your social media accounts. Through collaborations such as sponsored posts, influencer take-overs or competitions, you have the opportunity to tap into the thousands of followers of key influencers and in turn entice them to follow your business’s accounts.

  1. Host a competition:

At Melbourne Social Co, we are big fans of competitions for many great reasons! Competitions are a great way to encourage people to ‘like’ your Facebook page, or ‘follow’ your Instagram account as consumers have an added incentive of winning something. Hosting regular competitions will also help to increase your engagement rate, by encouraging comments and shares – all things that put your brand’s social media content in front of more people.

  1. Use the power of hashtags:

Hashtags are used for a good reason – they allow consumers interested in your business’s content, products and services to find you. The trick? Ensure you post at least 11 – 20 hashtags on every post and pick popular hashtags that potential followers could be searching. If you’re unsure where to search, try browsing through posts containing a hashtag you’re already having success with. Look to see if there is a trend of any other hashtags you could use and start using them!

  1. Post great content:

Along with influencer marketing, competitions and using the correct hashtags, it’s important to also post great content so that your new and existing followers want to stay connected to your business and engage with it on social media. To do this, ensure you are posting unique high-quality content that is suitable to your channels and do this on a regular basis. High-quality content could include original images, videos, flatlays and quotes that are relevant to your business and that provide value to your consumer.


Do you need help growing your social media following? Here at Melbourne Social Co, we are experts at growing your social media platforms and keeping your audience engaged with unique and high-quality content.

Contact us today to find out more about the services we offer e: [email protected] – P: 1300 386 165.