3 Reasons Social Media is Vital for Small Business

So you have a small business and need to increase your business awareness and get people buying your products or services? Look no further than social media marketing.

Social media is a popular low-cost digital marketing tool, that allows you to not only present your business/product and services to a huge online community but gives you the opportunity to connect with your consumer to develop lasting relationships that will have an undeniable effect on your businesses growth and success.

Read on below for 3 reasons social media is vital for small businesses.

Increase brand awareness

One of the most important benefits of social media for small business, is its ability to increase brand awareness reaching a large number of people at a relatively low-cost compared to traditional advertising methods. A recent study has reported that 78 percent of small businesses attract new customers through social media. But you don’t have to be on all social media channels at once! Here at Melbourne Social Co, we are big believers in choosing platforms that are right for you and your business for the best results.

Legitimises your brand/business

You know your product or service is great, but how else will people know it? Going hand in hand with increasing brand awareness, having social media networks makes your business real.

When people search for a particular product or industry, they typically go to their social media networks to find out more about the business and to get a feel for their brand personality, style and what they offer. Having social media is extremely beneficial for your business’s SEO (Search Engine Optimisation) as well, as it increases your Google ranking so people can find your business on Google faster.

Develop a relationship with your consumer

You want your business to last, and there’s no better way to do that then by developing a long-term lasting relationship with your consumer. Luckily thanks to social media this two-way interaction is easier than ever, as you can like, comment and share content from your followers and encourage them to do the same about your business. This means they are actively involved in your business and are more likely to develop brand loyalty.

Are you a small business owner and are not sure where to get started on social media? Luckily here at Melbourne Social Co we are experts are developing social media content and strategies to build your business from the ground up.

Get in touch today to find out more about our social media management services - [email protected]


Building A Following On Instagram

Building A Following On Instagram

Are you thinking about Instagram Management for your business? If not, you should be - as one of the fastest growing social media platforms in Australia, Instagram could be your next great marketing tool.

By using Instagram, you can showcase your products/services in a visually appealing manner, take followers behind the scenes of your organisation, (making your business more personable) and you can take advantage of the growing number of users looking for great images to like and share.

So now you know why it’s an important platform for business, here are some of our top tips on Instagram Management for your brand:

  • Post good quality images. Instagram is after all, a social media platform for people that love visuals! So to ensure maximum engagement, make sure you're posting high resolution images that are both on-trend and visually appealing.
  • Post often. Building a big following on Instagram is a balancing act: You need to post often enough to keep your followers’ attention but not so often that they feel spammed and block you. 2-3 posts per day is a happy medium that seems to appeal to users. Remember - consistency is key and regularly posting good quality images will go along way to helping you build your profile.
  • Strike a balance between strategic and fun posts. It is also important to strike a good balance between business (strategic) posts, and fun/lifestyle images. Instagram is not about hard selling - you want all sales messages to be subtle and appealing to your followers. Where possible, tell a story with your image and if you are utilising the image strategically to tell users about a service or product, use your caption to talk about your message and direct users to your website (by including a relevant link in your profile and using the #linkinprofile hashtag) for more information.
  • Follow & interact with others. Follow and interact regularly with like-minded brands and influencers within similar industries. This encourages these users to follow back and like/share your images.
  • Get to know Instagram's filters. Instagram offers more than a dozen automatic image filters, but they’re not all created equal.  Choose a filter that not only looks good, but leaves you with a sharp, clear , professional looking image.
  • Experiment With Video Clips. To give it a try, use the movie camera icon within Instagram to record up to 15 seconds of footage and then apply a video-specific filter to improve its look.
  • Now try Stories. Recently, Instagram introduced 'Instagram Stories'  as a way to share all the business moments of your day, not just the ones you want to keep on your profile. Swipe right into the camera to take a photo or video. Create anything you want, from product sneak-peeks to your worst selfies. Unlike your timeline posts, these photos and videos disappear from your feed after 24 hours, so there's less pressure to maintain your aesthetic, allowing you to have a little fun with your content!
  • Introduce Key New Employees. Whenever you hire a key new employee, take a photo of him or her and post it to Instagram.  Doing so helps your followers to build personal relationships with your team, while also filling your feed with content that isn’t directly self-promotional.
  • Use Relevant Hashtags. Hashtags are incredibly important on Instagram.  It’s a good idea to regularly search around for similar content to see which hashtags are likely to lead to the most awareness and engagement. We recommend posting 10-20 good quality hashtags in the first comment on your post - this seems to generate the best results for content.
  • Host Competitions. One of the best ways to quickly build followers is through competitions. Check out Instagram's blog for some examples of successful competitions and for tips on the best ways to run these competitions on Instagram.

Need Help?

Tailored specifically to your businesses needs and goals, our team are experts in social media strategy, content creation and audience engagement, and would be more than happy to discuss managing and building your Instagram profile on your behalf.

Need help creating beautiful imagery for your social media channels? Eye-catching images are key to engagement and success on Instagram, but do you have time to source and create beautiful images on a regular basis? Our creative team can take care of this for you!


Our Instagram Management Packages start from $599 + GST per month.

Contact us for more information – [email protected] 

Want to get a feel for our style? Follow us on Instagram @melbournesocialco