Instagram removes 'likes' function
From today, Instagram users in Australia will no longer be able to see how many “likes” a post has a received.
The trial is underway for Australian Instagram users, after a movement towards “removing pressure” on the digital platform’s users.
Instagram will begin rolling out the trial update today, removing the total number of likes on photos and viewings of videos on user feeds and profiles, and permalink pages.
Users will still be able to see a list of likes on their posts, just not the overall number.
But don't worry, the change won’t affect measurement tools for businesses and creators on Instagram, and all likes and engagement metrics will still be available in those tools.
Facebook Australia and New Zealand director of policy Mia Garlick said Instagram should be a place where people feel comfortable expressing themselves, rather than judged.
“We hope this test will remove the pressure of how many likes a post will receive, so you can focus on sharing the things you love,” she said in a statement.
We look forward to reviewing how this impacts businesses on social media over the coming weeks, and in particular the relationship with business and influencers, who rely on social media metrics to prove the value of their content.
Want to chat to our team about your Instagram strategy? Get in touch today.
Instagram algorithm changes – a return to form?
In March, Instagram launched a fresh series of algorithm changes that aim to organise user feeds more chronologically. This change addresses criticism by users that feeds are regularly clogged up by old photos viewed hours ago, with new posts seemingly lost.
The shift will be a welcome change to users, who can now feel more confident that their posts will be seen by their followers in a timely fashion. However, these ‘changes’ aren’t really a huge shift, if anything they’re a return to form for the platform, who until 2016 arranged user feeds entirely chronologically.
If we had to organise social media platforms in terms of their user feeds, you could quite neatly divide most platforms into two camps. In one camp are platforms such as Facebook, who rely very heavily on algorithms to predict and arrange a user’s feed according to their activity and habits. In the other camp, real time platforms such as Twitter, who arrange their user feeds predominately chronologically and encourage news-based interaction and live tweeting.
Increasingly, Instagram isn’t very easily distinguishable into either camp. While the platform was founded on the principle of showing you and your friends’ personal snaps as they happen, the major shift in 2016 to an algorithm based feed mirrors its parent company Facebook. This latest ‘change’, best described as a ‘revision’ will hopefully strike an equilibrium by controlling what a user sees while keeping feeds fresh and timely.
The main takeaway from this latest round of changes? Expect to see more up to the minute posts, less photos from 2 days ago but a feed that is still arranged around your user habits. This minor tweaking of the Instagram feed is a timely reminder for businesses to evaluate their own social media strategies, and to explore the growing list of features Instagram now offer. At the top of the list is Instagram stories. Stories are a great way to reach users up to the minute, encouraging a series of posts throughout the day and lessening the dependence on the traditional feed to reach users.
Would you like to review your social media strategy or content plan? Get in touch today.
4 Successful Christmas Marketing Campaigns
Should I buy a dress for Aunty Kate from Country Road or Seed? Should I get a voucher for Pop from Bunnings or Mitre 10? Christmas is a super competitive time, so it's no wonder that brands are breaking creative barriers and doing everything they can to be more innovative when it comes to their digital marketing efforts over the silly season.
Here are a few examples of Christmas digital campaigns that we think were really effective.
One of our all time favourite campaigns is Ted Baker’s “TedsElfie” campaign from 2014. Ted Baker fans were encouraged to follow @TedsElfie on Instagram to participate in the game. Ted Baker created a number of Instagram accounts for the campaign, with each account featuring hand drawn images where users had to find the seven ‘missing’ elves, in return for prizes. The brand would drop hints on where to look and encourage their fans to watch the TedsElfie hashtag to be kept in the loop. Ted Baker had over 37 thousand interactions throughout the campaign and 14.5 thousand competition entries. Amazing right?!
Another campaign we loved was Topshop’s 2013 “Dear Topshop” campaign. Run purely on Pinterest, this campaign was amazing for engagement and exposure. The campaign asked fans to create a mood board on Pinterest dedicated to the perfect Christmas day. Users could pin things like decorations, dream outfits and food. All pins had to include #DearTopshop and the best boards received shopping sprees worth up to 500 pounds ($900). You’d be crazy not to enter really!
A campaign we’ve loved this year is Spotify’s “2017 Unwrapped” campaign.
The campaign showed users their top artists and songs of 2017, as well as how many minutes of music they listed to. The brand incorporated a fun little quiz into the campaign, which engages users. Spotify also gifts users with two playlists - one featuring their top songs of 2017 and another handpicked playlist based on what music they love. The brand also encourages users to share their “2017 Unwrapped” on their social media pages, with links to do so. Spotify’s campaign builds customer loyalty and makes users feel special. Interestingly, it makes users login to access the campaign so this could definitely be a tactic to re-engage lost customers. Seems pretty great to us!
If you’re new to Christmas campaigns, a popular one to start with is the ‘12 Days of Christmas’ campaign where each day features a new giveaway, discount code or offer. For example, Broadsheet in Melbourne is currently doing their 12 Trays of Christmas where they give away a new product each day. This is great for engagement and obtaining new customers.
Do you want to incorporate some amazing digital campaigns into your social plan for the New Year? Get in touch today to book in a consulting session with our team.
The rise of video marketing
If there’s one social media trend your business needs to tap into in 2017 it’s video marketing! From Facebook Live, Instagram stories to the cute and quirky Boomerangs on our Instagram feeds, the options on how to engage with your consumer on social media with video content are endless.
Ready to start including video in your digital marketing strategy? Read on below for more insight into how video content will lead the way this year:
Facebook Live:
Facebook Live is a great way to captivate your audience, create an engaging conversation with your followers and connect with them instantly. Facebook Live gives you a range of options to market to your customers, from demonstrating a product or service, answering FAQs or showcasing some great behind the scenes content. The trick? Prepare in advance, you only get one shot at going live!
It’s all about the stories:
From Snapchat to Instagram stories, businesses now have the opportunity to continue to give their customers updates on their business in ‘real time’ with content that only last 24 hours. These stories are a great way to showcase some engaging behind the scenes content including the day-to-day running of your business or an event or photoshoot. As the stories aren’t permanent, you can be as ‘real’ as you like and don’t have to focus on aesthetically perfect imagery, rather on uploading content that keeps your fans interested.
The power of multiple platforms:
Perhaps one of the best things about video content for businesses is that you can share it across all of your social media platforms! Recent statistics have shown that 85% of adults aged 18-49 use multiple devices at the same time, meaning you have the opportunity to share your video content to someone on your YouTube channel, who is also scrolling through their Instagram feed and checking Facebook all at the same time!
And the best part? Your consumers want to watch it:
There’s a reason video content is becoming so popular, and that’s because your consumers actually want to watch the content. Four times as many consumers would prefer to watch a video about a product than to read about it, which means your consumer is already open to looking at your content, you just have to captivate them!
Are you ready to start including video content into your social media marketing plan this year? Contact your team of content creators at Melbourne Social Co today.
e: [email protected] – P: 1300 386 165
Why is Social Media important for small business?
Because your customers are already using it.
Consider these statistics of Australian Social Media users from August 2014:
Social Media Statistics Australia – August 2014 - source socialmedianews.com.au
1. Facebook – 13,400,000 users (steady)
2. YouTube – 13,000,000 UAVs
3. WordPress.com – 6,100,000
4. Tumblr – 4,600,000
5. LinkedIn – 3,900,000
6. Blogspot – 3,050,000
7. Twitter – 2,791,300 Active Australian Users (see calculation)
8. Instagram – 2,060,000 Active Australian Users (see calculation)
9. TripAdvisor – 1,550,000
10. Yelp – 1,300,000
11. Snapchat - 1,070,000 Active Australian Users (see calculation).
12. Tinder – 1,000,000 Australian users
13. Flickr – 740,000
14. Pinterest – 380,000
15. Reddit – 160,000
The chances are that much of your target market is already using social media. If you want to reach clients and prospects, you need to be where they are – by using social media you’ll increase the odds that your marketing message will get through to a significant number of them.
It will help you connect with your customers/clients.
Most marketing channels are one-way in nature – a business sends out its marketing message, and the consumer receives it. With Social Media, you can actually have a conversation with your audience. Social Media helps to create a community of fans and followers that see you as more than just a business entity.
They’ll view you as someone they trust, and people use the services of those they trust.
Not sure where to start in the crazy world of Social Media? Melbourne Social Co offer a range of packages for businesses looking to begin, expand on or capitalise on the ‘noise’ their brand is making in the digital world.
Contact us for more information - [email protected]