How do you know if you're shadowbanned on Instagram?
Have you heard of the term 'shadowbanned'? Let us fill you in.
Since you’ve found yourself reading this article, it’s safe to assume you’re well acquainted with Instagram being one of the most popular social media platforms! With over a BILLION active users worldwide (yep you read correctly), it’s easy to get lost in the crowd. As the algorithm is ever-changing, it might feel like some of your posts aren’t getting the attention they deserve...
Whilst this can be put down to many causes and usually isn’t a cause for immediate panic, in some cases, there could be a more insidious reason behind a notable lack of engagement, and that’s a Shadowban.
Sounds scary, huh? Let us explain. A shadowban is an Instagram practice where an account’s visibility is reduced without the account owner knowing it - hence the notion of “shadowbanned” or “hidden”.
This means the account’s posts won’t appear in hashtags or on the explore page for new viewers, making it harder for a greater audience to discover the account and hindering overall visibility and growth.
So, if you suspect your account is shadowbanned, here are some key signs to look out for.
1. Your Posts Aren’t Appearing in Hashtags
One of the most obvious indications your account might be shadowbanned is when your posts aren’t showing up in hashtags. Usually, when you include a hashtag in your post, it will appear on the corresponding hashtag page under “recent” tags, making it easier for people to discover your content. If your posts aren’t appearing in the recent hashtags tab right after you post, Instagram has likely shadowbanned your account.
2. Your Engagement Has Decreased
Another telltale sign that your account might be shadowbanned is an unexplained decrease in engagement. If your likes, comments, shares and organic reach have significantly decreased, it could be a sign that your account is no longer being made visible to your current followers or new accounts. This decrease in engagement can happen suddenly or gradually, so keep an eye on your metrics.
3. Your Account Has Received a Warning Message
If Instagram has identified any suspicious activity on your account, you might receive a warning message. This message could warn you about the use of bots or other automated services that violate Instagram’s terms of service. In some cases, Instagram might also inform you that your account has been shadowbanned.
4. Your Follower Growth Has Stopped
If your account has stopped gaining new followers or has significantly slowed down, it could be a sign that you’ve been shadowbanned. This is because your posts aren’t appearing on the explore page or in hashtags, making it harder for people to discover your account.
5. Your Posts Aren’t Visible to Your Followers
Lastly, if your posts are no longer appearing in your follower’s feeds, it could be a sign that your account has been shadowbanned. This often happens when Instagram detects suspicious activity on your account, or if you’ve appeared to violate Instagram’s terms of service.
We get it, a Shadowban can be extremely frustrating for any Instagram user, therefore it’s essential to know the signs to look out for. If you suspect that your account has been affected, it’s crucial to review your account activity and ensure that you’re following Instagram’s terms of service (Follow Instagram’s Terms and Guidelines here). If you’re still having trouble, we recommend reaching out to Instagram’s support team for assistance. Remember, creating engaging, unique content and following the best practices is the best way to avoid a shadowban and grow your Instagram following organically.
Want to know more about social media best practice, or work with our team? Get in touch today.
4 go-to tips for creating great social media content
Stuck in a content rut? Creating content that keeps falling flat?
Social media management can be a tricky job (speaking from experience here!) You need to constantly feed the hungry social media beast (read algorithm) with content. But creating content just for the sake of posting every day? It just doesn’t work. Particularly when you’re posting as a brand. Your content needs to have purpose and really resonate with your audience.
Easier said than done right? Well, to get you started, here are a few tips from our team on creating content that WORKS in 2023.
Here are our 4 go-to tips for creating great social media content this year.
- Be clear on your objectives
Every piece of social media content that you create should fit within a greater social media strategy, rather than creating for content’s sake. What are you try to achieve with your content? Be clear with your purpose and create with this in mind.
- Know your audience
Who are you speaking to on social media? Different audiences have different content preferences, and it’s important to create content that your audience will really resonate with. Figure out who you’re speaking to first, and then create content that suits.
- Create with authenticity
In 2023, authenticity is TRENDING. If your brand doesn’t have an authentic voice and content style, you’re likely to be left behind this year. Create content that really speaks to your brand and it’s values. Use a conversational tone and engage engage engage with your audience.
- Play to the platform
No more cross posting the same content across every platform guys! Look at each platforms’ specific algorithm preferences, and tweak your content to suit.
Want to learn more from our team? Get in touch to schedule a consultation session.
Want to see what we're up to? Visit us on Linkedin.
Will AI Replace Social Media Managers?
By now, you’ve no doubt heard of Chat GPT. It’s the AI app that everyone is talking about.
Of course, we’ve been curious, so we thought we’d check it out. We jumped on and asked the AI to write us a blog post on whether or not it’s about to replace us (real life creatives) as Social Media Managers.
Here’s what Chat GPT gave us.
Sure, here's a sample blog post on the topic:
"Will AI Replace Social Media Managers?
As artificial intelligence continues to make advancements in various industries, it's natural to wonder whether AI will replace social media managers. In this blog post, we'll explore the role of AI in the field of social media management and whether it's likely to replace human social media managers.
- Automating routine tasks - AI can automate routine tasks such as scheduling posts, generating reports, and analysing data, freeing up social media managers to focus on more strategic and creative work.
- Improved efficiency and accuracy - AI algorithms can analyse data and make predictions about the best times to post and the types of content that are most likely to perform well. This can lead to improved efficiency and accuracy, as well as insights into how to optimise social media campaigns.
- Limited creative abilities - While AI can automate routine tasks and provide valuable insights, it still lacks the creative abilities and human intuition that social media managers bring to the table. Social media is about connecting with people and creating a sense of community, which requires empathy, emotional intelligence, and the ability to understand the nuances of human behaviour.
- The importance of human interaction - Despite the advancements in technology, there is still a strong demand for human interaction on social media. People want to connect with brands and other users in a personal and meaningful way, and social media managers play a crucial role in facilitating these interactions.
In conclusion, while AI can automate routine tasks and provide valuable insights, it is unlikely to replace human social media managers. The importance of human interaction, creativity, and emotional intelligence in social media management make it unlikely that AI will fully replace human social media managers in the near future. However, it's important for social media managers to stay up-to-date with AI developments and to understand how they can work with AI to optimise their efforts and achieve better results."
So there you have it, the AI is telling us that it’s not here to (totally) replace us any time soon. Or is that what it wants us to think… Only time will tell!
In the meantime, if you'd like to work with a team of human, talented creatives - get in touch with us today. Or, check out our latest work on Instagram.
Want to see what others are saying about us? Check out our agency profile on Design Rush here.
Latest Social Media News, June 2022
In the ever-changing social media landscape, it’s important to keep up to date! We’ve compiled some of the latest social news and features to catch you up to speed.
It’s all about Instagram at the moment. Within the past few months, Instagram have implemented several updates which could affect your social media campaign and goals.
Instagram Testing
Instagram are currently undertaking quite a number of tests across the platform. It's important to note that Instagram chooses a small percentage of users, from across the world to test new features with. Not all users participate in tests, however tests usually change these users experiences significantly.
Please find links to articles expanding on different Instagram tests currently running:
We expect to see a decrease in engagement from users in testing, as feedback so far has been that these new features have decreased user satisfaction.
Instagram Feed Sorting
After testing new feed sorting options earlier this year, the Following and Favourites feed have been rolled out to all Instagram accounts.
These new feeds are:
- Home: The current feed view includes suggestions of posts from people you're not following
- Favourites: This feed allows users to choose their friends and family, and their favourite influencers into one feed.
- Following: The traditional chronological feed is coming back!
After implementation, we have noticed a drop off in impressions across all accounts - this means less people are seeing posts. However, this is what we typically see when a new feature is introduced. Over the last few weeks impressions have begun to pick up again, and we will keep an eye out on how these stats track over the coming months.
Best Types of Posts for Engagement
Scheduling platform Later recently released a report, after reviewing 81 million Instagram feed posts (noting this excludes Reels) to reveal what post types are best performing in 2022.
Carousel posts returned the best average engagement rate at 3.11%, followed by image posts (2.76%) and video (2.60%). This means that we need to be implementing more carousel posts into our social planners!
That's the latest social media news this month. Stay tuned for more updates!
Want to work with our team? Contact us to find out more.
Melbourne Social Co Celebrates Our 10th Birthday!
This year, Melbourne Social Co is celebrating 10 years in business.
I’m so incredibly proud of our business journey, from humble beginnings to now being recognised as one of Australia’s leading content-driven creative agencies.
I started Melbourne Social Co from my spare bedroom, as most start-ups begin, with one client and a lot of determination. As a person in my mid-20s at the time and of course, pre-kids - I loved working 60 hour weeks and throwing myself into the entrepreneurial game.
My client list quickly grew, and then so did my team, with my first hire being Rebekah Pickett, who has stuck with me (thanks Bek!) and now leads the team of 15+ creatives both here in Melbourne and around Australia. We’ve had 3.5 offices, a few different logos, many office plants (that sadly have not survived the journey) and an incredible predominately-female team of creatives over the journey. We have worked across almost every state in Australia (as well as a few ventures into NZ and Singapore) and have produced incredible work for household names like Fitbit, PETstock, BiC and more.
We’ve worked with SO many different businesses over the journey, from start-ups to global powerhouses, with both ends of the spectrum being equally rewarding.
While I understand that for many business owners, 2020 and now 2021 have been incredibly difficult, I am so proud to say that our team has gone from strength to strength over the past year in particular. Not only have our team adapted to working predominately remotely, but they have upskilled, hustled and continued to deliver incredible results over the pandemic period for our clients. In addition, we have on-boarded some of our biggest campaigns to date this year and are so excited to be working with some really great brands, such as Koko Black, Sass Clothing and Jenny Craig.
I’m so proud of our female-lead business, where we have been, where we are now, and where we are headed. Here’s to an exciting next 10 years!
Shelley
Tik Tok for Business 101
Over the last few months, the social media platform Tik Tok has taken the world by storm. Once seen as the “bizarre app kids spend too much time on”, now has many of us addicted to endless scrolling! (Hands up if this has happened to you.)
But should your business have a presence on Tik Tok? The short answer, yes.
Here at Melbourne Social Co., we pride ourselves on always having a creative approach to the digital marketing space and staying across the latest trends. This means trying new features on platforms, exploring new apps and always keeping content fresh and interesting to enhance a business’s presence on social media. If there is potential to promote and drive traffic to our clients via a new platform - we're right across it.
So - how can you get started on Tik Tok? The best way to get noticed on new social media apps is to make an account and start giving it a go! Simple right? Okay, perhaps its' a little more strategic than that, but with any new social media platform, practice - and the investment of time, are key.
Below are 3 easy ways you can get started.
1. Set up your account
This is as simple as following the prompts on the app! Ensure that your username and profile image are clear and the same as your business. We see the temptation of calling yourself CoolChick101 but trust us; please don’t… it always seems like a good idea at the time. Oh, and make sure you link your website or other social media handles in your bio!
2. Create your first video
This might be a simple video explaining your brand and what you're about, whilst showing your product range or service. Try adding music or effects to ensure that content is captivating and interesting to watch.
3. Interact with other creators
Follow other business accounts that are in a similar field to you and interact with them! We would also recommend following some bigger brands, to keep up with trends and tracks that are doing well.
So, what are you waiting for?
Download the app (or just open it, we all know you already have it 🤪).
We promise it’s not that scary, you’ve got this.
Would you like to chat to our team about Tik Tok for business, or about your social media strategy? Get in touch today.
Starting a new business? Check out our Social Media Starter pack.
What’s the deal with Instagram Reels?
In typical Instagram fashion, mid-2020 Instagram launched a TikTok reboot on their platform. Almost a carbon-copy of the short-length video platform, Instagram Reels takes the best performing features from TikTok and reinvents them the Instagram way.
So, six months on, with a few strategic nip and tucks we’re able to take a better look at Instagram Reels, what it means for agencies, brands and personal profiles – and work out how to make the most of it!
Best posting practice
We all know that Facebook and Instagram can be cagey about algorithms and updates, which often leads to endless guessing games about best posting practice. Instagram CEO Adam Mosseri has been rumour busting every Friday on his Instagram stories (if you’re not following him – this is your sign to!). Most recently Mosseri discussed what users need to do to avoid red flags and restrictions on Reels.
- Avoid TikTok (or other platforms) watermarks. Mosseri stated outright that videos that are “visibly recycled from other apps (i.e, contains logos or watermarks)” won’t be recommended as often as other videos.
- Avoid low resolution or blurry videos. We recommend minimising the number of apps you use to create your Reels to avoid low-res videos. Using the Reel’s camera and editing tools is your best bet! They want you to be creating original content on their platform after all.
- Minimise the amount of text you’re using, and make sure it doesn’t cover majority of your video.
So you like making your videos on TikTok and you want to continue to use the platform to edit and publish…
No stress! There is any easy way to save your TikTok’s without a watermark on iOS!
- When viewing your TikTok, press the menu (three dots underneath the comment section on bottom right)
- Select Live Photo from the export menu
- Go to your Camera Roll to find the Live Photo. Select the share menu in the bottom left hand corner.
- Scroll through the options until you find Save As Video and select.
- Find your new video in your Camera Roll. Select Edit in the top right hand corner.
- Select the crop tool from the bottom tool menu.
- Select the tool that looks like three overlapping squares from the top tool bar.
- Select 9:16 from the bottom toolbar and crop the small TikTok watermark out of your video. Select done.
And you’re good to go! Just make sure that the video is still if a clear quality before you upload.
Stuck on content ideas for Instagram Reels?
We’re here to help! Here are a few different content ideas that work across most industries:
- Behind the scenes content: No matter what type of business you run, there’s a 99% chance your audience will LOVE behind the scenes content. An easy way to capture this is to put your camera on time-lapse as you pack up orders, style a product photo or work through orders.
A popular trend on TikTok and Reels is daily vlogs. If you feel confident enough to film yourself throughout your day and add a voice over, then we’d recommend trialling this too! - Before and after: Everyone loves a B&A! Think of different ways you could capture the change or effect you have as you work or on your clients / customers.
- Instructional: Whatever you do, there will always be someone who looks up to you and wants to learn from you! Can you break down simple daily tasks in easily digestible ways for your Reels?
Reels is heavily trend and music driven, both of which change week to week! So we recommend making sure you spend some quality time on Reels to keep track of current trends.
Remember that Instagram rewards users who utilise all of it’s features like Reels, IGTV or Live – so if you haven’t already taken a dip into the Reel’s pond, it could be worth the investment!
Stay tuned to Adam Mosseri’s Instagram stories and the Instagram Creators page for updates to features and trends.
Want to work with our team to create amazing content for your business? Get in touch today.
Melbourne Social Co Celebrates Nine Years In Business
Did you know that this month Melbourne Social Co celebrates our ninth year in business?
With a traditional fashion editorial background, our Director Shelley Friesen began forging a career in social media over ten years ago – establishing Melbourne Social Co in 2011. While pursuing IT wasn’t a stylish choice for a child of the 80’s, Shelley’s intuition to pursue social media was bang on (much like Olivia Newton John’s leotard in Let’s Get Physical!) “I got into digital marketing through identifying a need for businesses to embrace it. From my experience working in the editorial department of a fashion magazine and as a Marketing Manager for an Australian fashion and accessories label, I could see that social media was a tool businesses could adopt and utilise to connect with their consumers. Despite people’s hesitance at the time to take a leap of faith on such an emerging field, I decided to start my own digital marketing agency!”
Now a team of fifteen, most of whom can’t remember a world without selfies and Snapchat, Melbourne Social Co has been instrumental in building the digital presence of some of Australia’s biggest brands.
While 2020 has certainly presented its’ challenges for both our business and our wonderful clients, the power of digital and social media is greater than ever and we’re excited to be able to continue to assist small business owners in navigating this difficult time. (Read our top tips on using social media in times of crisis here.)
Want to get to know our team a little better? Click here.
Need assistance in navigating social media during the COVID-19 crisis? Our team of experts at Melbourne Social Co are here to help you. We can provide a range of services to assist your needs including virtual consulting sessions, copywriting, ad hoc graphic design, digital marketing campaign management and more.
We have a full team with all hands-on deck available to support you.
Our agency is also offering 50% off our online training resources during this time, should you be looking to upskill in social media management, strategy or content creation during your time at home. You can access our online courses here: courses.thesocialco.com.au and use the coupon code: upskillathome to redeem your discount.
Latest News - Support Small Business
Hey guys, Shelley here.
Like many small businesses, we’re already seeing the effect that the current climate is having on the economy and in-turn, our business. And while we’re not sure what the short term future might bring, what we do know is that for small business, now is not the time to fall silent. With more and more Australians spending time on their phones consuming news and social media content, now is the time to capture this audience with thoughtful, engaging content - not only to let your consumer know how you’re handling this crisis, but to stay front of mind and to encourage them to shop local and support your business.
While we understand that many businesses need to look at where they can scale back costs at the moment, marketing, and in particular social media content creation and distribution, needs to be viewed as business-critical. Your social media communication is now more important than ever - it is the most effective tool you have to promote your business in these highly reactive, times of uncertainty.
With that in mind, our agency is offering a range of different packages and resources to support your business through this crisis. I’ve created a coupon code upskillathome to offer you 70% off our online training resources, should you be looking to upskill in social media management, strategy or content creation during your time at home. You can access our online courses here: courses.thesocialco.com.au
We’re also offering reactive content packages to help you craft the right messaging for your consumer, and are able to quickly turn around graphics, copy, video and imagery to get the message out to your audience in a professional and timely manner. If you’d like some more info, please reach out to me - [email protected] and let’s pencil in a chat.
I’m personally supporting as many small businesses as I can at the moment, and I urge you to as well. We’re all in this together!
How to get the most out of Instagram
Tackling the Instagram algorithm, stories and IGTV
There's not a lot of solid evidence out there as to how Instagram’s algorithm actually works. But we do know a few ways to help improve your impact on Instagram!
1. Utilise all of Instagram’s platforms. Post to IGTV, use interactive stickers on your stories and post video and photo content in galleries
2. Change your password! The amount of people / third party apps that are logged into your account can have an impact on which algorithm stream you’re put into
3. Give a little to get a little. Behind the scenes content performs great on Instagram. Whether it’s a peek into your production line or industry tricks, this content is clickable, likeable, shareable and saveable!
Nowadays, Instagram is so much more than just a newsfeed. We have the introduction of IGTV, the explore page, and of course stories which means you have so many avenues to display your content and the opportunity to expand your audience.
And it is no secret that Instagram stories now need to play a significant part in your social media content strategy.
Here are some of the major benefits to utilising Instagram stories:
- Increases visibility
When you post a story, it appears at the top of everyone’s screens. People are more likely to check stories before they start scrolling. This means stories are your best bet in being seen.
- Different type of content
Stories are a great way to capture real-time content. Behind the scenes, event coverage and everything else in between. This makes your brand seem real and relatable, which people love to see. They are more likely to engage when they think you’re approachable, instead of only seeing the retouched, flawless content that we post on our feed.
- You can get creative
With the array of colours, GIFs and stickers, you can really express your brand in an abundance of different ways. You can also interact with your audience through the use of the Polls, Questions, Location, and Quiz stickers. These tools are also an easy way to get engagement, which is also a win in digital marketing! When you use these stickers, people are not only more likely to interact with your story, but also your story is more likely to be seen. Stories are now visible on the Explore page, and when you use Instagram’s features, they will reward you by sharing your content with more and more people – how good is that?
Start posting more stories to your business accounts and see if you see any changes to your stats, you could be surprised!
IGTV – what is it, and why should businesses be using it?
IGTV is the latest Instagram trend that has taken the social media platform by storm. Although IGTV has been around since June 2018, it is only now gaining some momentum - this could be because Instagram finally allowed previews on your feed. When this happened back in 2019, views skyrocketed, and IGTV became an integral part of every social media campaign.
IGTV was originally introduced as an app where you could watch long-form, vertical videos from Instagram creators – basically a new competitor of YouTube! Before IGTV, you were only able to post videos that were 60 seconds long to Instagram. This was great for teaser content and short explainer videos, but now, you are able to post videos that are between 1 minute and an hour long! This opens up opportunities for really engaging content for your business, which means more traffic and a greater chance of expanding your audience.
Still wondering why you should use IGTV? There are some major benefits, here are just a few!
- When you use IGTV on stories, you can get access to the “Swipe Up” feature
This feature was only available to verified accounts and accounts with over 10,000 followers. Now, when you share your IGTV to your story, you’re not only opening yourself up to more views, you’re also giving yourself the ability to send your audience to your desired link.
- Able to post longer videos
As discussed, IGTV videos can be from one minute, to an hour. This means the possibilities are endless when it comes to posting videos on this platform. No more editing out great visuals and information to get your videos down to 1 minute! Create your first IGTV, and post EVERYTHING you want – not just what you can fit in to 60 seconds!
- Get ahead of the algorithm!
As we mentioned above, the best way to get in Instagram’s good graces, and make sure your getting the most out of the app, is to use all of its services. Be sure to post stories, use location tags, hashtags and start creating content for IGTV.
IGTV is very quickly becoming a must-use feature on the app, and it’s important you jump on board now!
What to learn the in's and out's of social media management from the comfort of your couch? Visit courses.thesocialco.com.au to enrol in our famous social media masterclass!
