Influencer Events at Melbourne Social Co
In December, we hosted a beautiful influencer brand showcase at our Moonee Ponds Studio. We were excited to share some of our lovely stable of brands with a gorgeous group of influencers. A big thank you to everyone who came along, we loved meeting you all!
At this event, we showcased a selection of our brands to influencers across the mummy, lifestyle, health and foodie space. This meant that we had a wide range of personalities who had a much broader reach.
Our guests were delighted with the variety of brands available at the event, and were able fill their goodie bags with products best suited to them. Some of the goodies included Avène skincare, Chris’ Dips, Chi Khi children’s clothing, Alessi Beverages and many more. One lucky winner was also the recipient of a brand new Fitbit Versa 2, from our friends at Fitbit.
We had such incredible feedback from our guests. Firstly, being that they loved seeing all the products displayed on the tables. This allowed our influencers to take home products which they feel are most relevant to them and their needs. Secondly, they loved the ability to be able to ask and find out more about the products by having our staff there rather than going home and having questions.
Collectively, the Instagram followers of all the influencers reached 310,502. There was over 90 Instagram Stories and approximately 30 posts on Instagram.
If you’re a Melbourne based influencer and would like to join our mailing list, please reach out to jess@melbournesocialco.com.au. Or, if you’re a brand who would like to go on the waitlist for our next showcase, please email amy@melbournesocialco.com.au.
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Influencer Events at Melbourne Social Co -
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In November, we hosted a beautiful influencer brand showcase at our Moonee Ponds Studio. We were excited to share some of our lovely stable of brands with a gorgeous group of influencers. A big thank you to everyone who came along, we loved meeting you all!
Want to learn how to create beautiful social media content (like the images above) for your brand? Our latest online course is launching soon - pre-register now.
Quality Instagram Content Over Vanity Metrics
If you run a business or work in marketing you've no doubt heard the news - Instagram has removed visible 'likes' in Australia, in a new trial to combat mental health issues, making the sharing of high quality Instagram content more important than ever.
What does this Instagram change mean for business?
Don't worry, it's not the game changer you may think it is. Take a step back and remember why you're marketing your business on social media. Is it so that others can see how many likes you have? No, of course it's not! It's to promote your brand, and achieve your business objectives, such as driving traffic to your website, sharing your company's culture, and selling your product and/or service.
Instagram content is still king.
When it comes to digital strategy, we always encourage our clients to focus on high quality, engaging content, over chasing vanity metrics such as cheap likes or follows.
Yes, your stats may look like they've gone down a little this month. We have seen a bit of a drop-off in engagement across the board following this platform change. But that being said, we're still seeing strong conversions across our portfolio of clients. The things that really matter, such as taps through to website, purchases on shoppable products, story views and more are as strong as they've always been.
Is removing visible ‘likes’ actually a positive for business?
It may be too early to tell, but the general consensus at Melbourne Social Co HQ is that there are some serious positives we can take from this move, particularly for small business. By removing the ability for people to see how many likes a post has achieved, smaller accounts will be able to better compete with established accounts that have built up large followings already. The focus will now shift back towards the quality of your Instagram content, and the real conversations you create with your community. Your business will now no longer have to compete with businesses who buy ‘fake’ likes for appearances sake, and you'll be able to request more transparency with the influencers you engage with, by potentially having access to their back-end analytics.
Want to chat to our team about the latest social media trends and what they mean for your business? Get in touch with our team today.
Want to learn how to master social media marketing from the comfort of your couch? Check out our social media masterclass here.
Instagram removes 'likes' function
From today, Instagram users in Australia will no longer be able to see how many “likes” a post has a received.
The trial is underway for Australian Instagram users, after a movement towards “removing pressure” on the digital platform’s users.
Instagram will begin rolling out the trial update today, removing the total number of likes on photos and viewings of videos on user feeds and profiles, and permalink pages.
Users will still be able to see a list of likes on their posts, just not the overall number.
But don't worry, the change won’t affect measurement tools for businesses and creators on Instagram, and all likes and engagement metrics will still be available in those tools.
Facebook Australia and New Zealand director of policy Mia Garlick said Instagram should be a place where people feel comfortable expressing themselves, rather than judged.
“We hope this test will remove the pressure of how many likes a post will receive, so you can focus on sharing the things you love,” she said in a statement.
We look forward to reviewing how this impacts businesses on social media over the coming weeks, and in particular the relationship with business and influencers, who rely on social media metrics to prove the value of their content.
Want to chat to our team about your Instagram strategy? Get in touch today.
Creative Agency VS In-House Employee
Creative Agency VS In-House Employee - What is the right fit for your business?
Are you looking to recruit a marketing and social media superstar? Take a minute to consider if an in-house employee is the right fit, or if you should instead, consider hiring a creative agency.
Did you know, that the cost of working with a premium boutique agency such as Melbourne Social Co is generally equal to, or sometimes even less than, that of a junior in-house employee?
Melbourne Social Co’s team of fifteen is made up of specialist digital marketers, brand strategists, content creators, social media managers, web developers and PR gurus. Our team is increasingly sought after by businesses seeking a dedicated digital employee – because we’re able to provide the creative skills and expertise of an entire team at rates comparable to a single employee.
In our experience, it's really difficult to find one employee who can cover all aspects of the marketing and social media space, from strategy, through to creating content (photography, videography and graphic design,) managing online communities, running ad campaigns, engaging influencers, analysing results and more. (If you do happen to find this person, hold on to them!)
As part of your monthly package with Melbourne Social Co, you gain access not only to our entire team and knowledge base, but to our industry connections, our software programs, our training platform, our studio and extensive props department and more. We can also extend our service to you well beyond the traditional 9-5 confines, meaning you have coverage across the clock on social media and your brands’ digital assets.
When you engage our team, you work closely with a dedicated Account Manager, who position themselves as an extension of your team. Coffee date? Count them in. A quick text message to run an idea past them? Fire away! Weekly phone catch-ups to discuss progress? Of course! Your Account Manager will get to know your business like it’s their own, and will become a passionate advocate for your brand.
Here at Melbourne Social Co, we don’t waste time. As a creative agency, we know how to work efficiently and productively, as every hour we work is accounted for. We’re used to working in a fast-paced environment, we buzz with creativity and we love to get results. We genuinely love building relationships with our clients, and enjoy nothing more than being a part of, and celebrating their successes.
Because you only pay for the work you commission, what you won’t find us doing on your time is; sitting behind a desk in your office from 9-5, scrolling online shopping sites, taking extended lunch breaks, calling in sick every month – the list goes on! (And yes of course we scroll online shopping sites and we love to lunch in our own time, we’re Melburnians after all!)
Almost convinced? We’d love to shout you a coffee and chat further about why a creative agency is the way to go - reach out to us and we’ll pencil it in.
The difference between Paid and Earned Media
If you own a brand or business, it’s likely (we hope) that you’ve ventured into the world of social media to advertise it. All the while, you’ve probably been exposed to ‘paid media’ and ‘earned media’, while having limited understanding of what these terms mean.
To help you understand how ‘paid media’ and ‘earned media’ impact your digital marketing strategy, we’ve decided to break down and compare these two terms. Wondering what they mean? Read on below:
Paid Media:
Paid media can be considered the more traditional form of advertising – that is, as conventional as it can be when it comes to digital marketing. Paid media involves paying social media platforms to advertise your brand in the form of sponsored and targeted ads. More specifically, the channel is able to target specific groups that will be interested in your brand.
Paid media and social media are a match made in marketing heaven. The use of user data and analytics by social media platforms means that these channels are able to effectively target your audience in ways that traditional paid media can’t. Paid media also allows you to reach your audience in ways that you cannot achieve independently, and provides you with accurate and easy ways to measure your impact.
We all know that you get what you pay for, so if you’re looking for unmatched reach and control, paid media should be a vital element of your digital marketing strategy.
Earned Media:
Earned media refers to the publicity gained through engagement from your audience. The people who engage with your brand are given a microphone, which provides you with free publicity in the form of comments, likes, shares, reviews and mentions.
This may seem like a daunting prospect for all of you out there striving to put your brand on the radar, but rest assured knowing that earned media is reflective of the quality of your brand.
Earned media allows your brand's exposure to grow beyond the traditional boundaries of advertising, and have its voice wedged into every nook and cranny of the social media platforms it inhabits. With this being said, earned media simply can't operate on its own - consumers responsible for the creation of earned media need to react to paid and earned media.
What makes earned media attractive for brands and businesses is that it’s completely free. However, the payment that you make for earned media is the inability to control it and measure its effectiveness. Although this prospect is daunting, if your brand continually produces well-curated content, earned media will most likely reflect the same quality.
And the winner is...
Paid media and earned media are two sides of the same stone; one is unable to exist without the other. On one hand, paid media provides excellent targeting and control. On the other, earned media allows your brand to gain exposure in new and unconventional areas of social media, and enter the consciousness of the consumer from a peer perspective. Each format functions most effectively when the other is also in use. Therefore, to perfect your digital marketing mix, it’s best to include both paid and earned media.
Do you need help shaping a social media strategy or managing your social media accounts? Here at Melbourne Social Co we have an expert team of social media specialists ready to help your business!
Get in touch with us today by sending us an email at info@melbournesocialco.com.au or calling us on: 1300 386 165.
Five Digital Trends That Will Stick Around For 2019
Digital Trends to look out for in 2019.
As we head into the new year, we find many businesses consider that it might be time to rethink their social media strategy for 2019. Around this time of year, we hear resolutions and goals being thrown around such as “This year I want to double my following” or “I’m going to much more ahead of my social media planning”, but how do you actually go about doing that?
To help our clients, we’ve pin pointed a few trends that are likely to stick around this year. Based on our own research and professional experience, below are a few digital marketing trends we suggest taking a look at for the upcoming year;
Content Will Still Reign
Content marketing will continue to be a crucial component of digital marketing. The quality is always going to be the focal point, but there’s also an increased interest in who the intended audience is. Having a more in depth understanding of a targeted market, and the ability to target that market more precisely is a rising trend in creating effective marketing.
While general content for the mass audience will always be important, specialised content for specific industries can also produce impressive results. A combination of specific content and constantly improving techniques for measuring content effectiveness, content marketing remains relevant and essential in 2019.
Video Marketing Continues To Rise
Video marketing will be the leader of digital trends in 2019. It is predicted that 80% of the online content will take up the form of visual representation. The videos will be the focal point of any marketing strategy as these will distribute the message in a better way while providing entertainment to the viewers.
Video has become a favourite form of communication since the rapid adoption of smartphones and social media apps. More than ever, we are seeing that video content does not have to have a high production value. Don’t shy away from pulling your smartphone out and recording a message to your potential customers about a recent win or to share some insights that will be valuable to them!
Chatbots Are Here To Stay
This AI based tech uses instant messaging to chat in real time, 24/7 with your customers or site visitors. Chatbots are here to stay as many customers prefer interacting with a chatbot as they are responsive, give answers almost immediately, they recall your entire buying history and best of all, they never lose patience.
Sephora is the perfect example of an advanced business. You can get all kinds of make-up tips if you chat to Sephora using the Kik App. The personal assistant feature also provides you with product reviews when you’re shopping in a store.
Email Is Getting More Personalised
Email continues to be a strong contender as a channel of communication with billions still using it for work, personal and commercial purposes. In fact, “Email remains a significantly more effective way to acquire customers than social media- nearly 40 times that of Facebook and Twitter combined”- McKinsey & Company.
In 2019, a combination of automation and more importantly, personalisation will make email marketing effective.
If you feel stuck on gaining a customer database, the easiest thing to do is run a competition. The old age marketing trick of attracting people to your brand by giving something away still works!
Storification
The stories format has boomed in 2018 on platforms such as Facebook, Instagram and Whatsapp. It is even being tested by Linkedin!
Brands need to consider that although posts with high resolution and quality production values are still important, less polished, more intimate content performs better in the stories format. Consumers often feel more comfortable with brands when to see raw but authentic, in the moment views into the backgrounds of brands.
It’s not too late to start planning your digital marketing strategy for 2019, and our sister company The Social Co Academy can help brush up those skills! Check out their training resources here.
Thinking about outsourcing your digital marketing strategy to an agency? Contact us today for more information.
Creative ways to get into the Christmas spirit
It’s nearly Christmas time and that means it’s time to add some festive cheer to your brands' social media calendar!
Christmas is all around us and it’s important to adjust your online presence to reflect the season.
Give your profile some Christmas flare!
Now that December is here, everyone’s mind turns to Christmas, so go with the flow and spruce up your profile with some Christmas cheer. You don’t have to go overboard and flood your profile with Christmas themed tweaks, but think about giving your profile picture some snow flakes, or some festive baubles. Put a cheery Christmas greeting in your bio; adding a festive touch to your profile will make sure your audience is feeling the Christmas vibe from you.
Christmas Offers
Music to the ears of Christmas lovers! Christmas discounts, December offers, it’s all part of the festive season, and it is definitely something your brand should consider. Whether that is discounts, buy one get one free, contests or any sort of offer prompted by the festive season, it’s a great way to generate excitement and festivity over the Christmas period.
Embrace the spirit of giving
Christmas is about giving, and this should be embraced by brands wanting to celebrate this festive season. Christmas is a time where sales can sky rocket, where audience engagement will rise, but it is also important to embrace the spirit of giving back this Christmas, and doing so to your followers. Giving back to your loyal followers is an amazing way to embrace the spirit of Christmas.
Having the Christmas spirit present in your social media is so important. Christmas is such a big part of social (and shopping) culture of today that you would be foolish not to use this joyful time to your brands advantage!
Want to chat to our team about a seasonal promotional strategy? Get in touch today.
Melbourne Social Co celebrates our 7th Birthday
We’re excited to be celebrating our 7th birthday at Melbourne Social Co this month!
Director Shelley Friesen began forging a career in social media over ten years ago – establishing Melbourne Social Co in 2011. While pursuing IT wasn’t a stylish choice for a child of the 80’s, Shelley’s intuition to pursue social media was bang on, and now seven years later the digital marketing world is as thriving as ever.
Being in the industry this long has allowed us to evolve over time and be able to offer more than just standard social media management. We know that there is “no one-size-fits-all” approach when it comes to amplifying a brand’s presence online.
The evolution of Melbourne Social Co is something our team is truly proud of. Moving into our 8th year now, our agency’s focus is on creating innovative and game-changing digital content for our wonderful portfolio of clients.
“The business we founded in 2011 is very different to the agency we operate today, such is the fast-paced and ever evolving digital marketing landscape. That being said, this evolution has been a wonderful journey to go on, from humble beginnings as a social media management team, to our positioning today as brand strategists and premium content creators. It’s such a rewarding industry to be a part of, and a pleasure to work with a creative, dynamic team who are incredibly passionate about what they do.” Shelley Friesen - Director, Melbourne Social Co
Want to know more about our team? Get in touch today.
How to strategically use graphic quotes on Instagram
It’s time to debunk the stereotype that graphic quotes on Instagram are only used as a last resort, as filler content when you’ve run out of original content ideas.
We think brands need to embrace the quote, the info-graphic, the text template, and we are here to tell you why!
They help generate engagement
Text images or graphic quote are very to the point, they are a great tool to utilise when you want to draw attention to something specific, for example a sale, or a big campaign. Breaking up your feed with quotes and text means that the message will be more obvious and not hidden in a caption underneath a pretty picture. Additionally, posting inspirational, humorous or thought provoking quotes is engaging to your followers because it’s something new and different in terms of branded content.
Promotions/Testimonials
Promoting the amazing comments, reviews and testimonials your brand receives through graphic quotes is an amazing way to promote your business. Consumers love to hear what people are saying about products their considering buying – so what better way to grab their attention than through snappy, succinct quote posts on your socials?
Conversation Starters
Posting thought provoking quotes or question graphics is a great way to engage and start a conversation with your audience. A branded graphic asking followers “what’s your favourite product of ours” and prompting them to respond in the comments is a great way to create relationships with your followers and keep them engaged.
Building Brand Awareness
One of the best things about implementing the use of quotes or text images into your feed is the ability to make them branded. You have the ability to choose the colour scheme, the appropriate text and also the opportunity to put your logo on these templates. In doing all this, you’re generating more awareness for your brand and keeping it at the forefront of your followers mind - all while maintaining that gorgeous Instagram grid!
Want a little help creating gorgeous graphic quotes for your brand? Contact our team today to find out what we can do for you.
Or, perhaps you'd like to browse our range of graphic templates we've created via The Social Files.
Tips for starting a creative career
The creative industry is thriving right now, with the rise of digital marketing, Instagram influencers and the world’s obsession with all things social; a creative career is the popular choice right now.
While a creative career doesn’t necessarily require academic studying, there are things you need to learn before delving into the creative world. When embarking on any career, it is important you arm yourself with as much knowledge as you can, and the same goes for starting your creative career. Here are some tips to ensure the success of your big career move!
Find a course that’s right for you!
Just because a creative career doesn’t necessarily require a university degree, doesn’t mean there’s not a lot to learn! Our sister brand The Social Co Academy has amazing online courses on offer. Their amazing courses were recently featured in Fashion Journal as a course to help kick-start your creative career. The courses will help you learn how to master social media marketing from the comfort of your home, teaching you everything you need to know!
Take inspiration from those with established creative careers!
Scroll through instagram and get inspired by the people who are doing it right. It can be hard to find the right balance on social media; so don’t be afraid to look to your fellow creators for inspiration and ideas. Establishing a creative career doesn’t come easily, so be sure to keep up with the latest trends and content appearing in your career space!
Be flexible!
Social media is ever changing, and you should be to! Learning to be flexible in any career will help you stay at the top of your game. Adapting and changing, as you need, will help keep your content and ideas fresh and ensure you stay relevant in the fast paced creative world.
Want to know more about The Social Co Academy?
Perhaps you'd like to book in a consulting session with our team?
Or, maybe you're looking for the perfect internship to get your foot in the door at a creative agency.
