Managing social media over the holidays
Managing your social media presence over the holidays: what you can do now to plan ahead!
You’ve worked hard all year...you’re craving a holiday and can’t wait to take a break from corporate life. Phone on silent, cocktail in hand, feet dipped in the pool. Sounds like a dream...can we come?! But wait...what about your social media accounts? Who will look after them while you’re busy unwinding? Social media never sleeps and consistency is key. Correct! So, we’ve come up with some tips to help you manage your social media presence over the holiday season.
Plan, plan, plan. Planning ahead is key. Sure you’ll have to work your butt off up until your holiday break begins but you’ll definitely thank yourself later! Think of what you want to do and achieve over the holiday season. How many emails will you be sending out to subscribers? Are you launching a new product? Are you planning a huge sale? Write all this information down so you know what you’re striving for.
Create content now! Content creation takes time so set aside some one-on-one time with your camera and computer to put together some amazing content your followers will love. Having a bank of images ready to caption and schedule is invaluable come holiday time. Create some short, fun little videos to engage your audience. They’ll be sick of seeing ‘SALE’ images and baubles in every second photo on their social feeds, so grab their attention by giving them something new and exciting to look at.
Schedule away! Scheduling programs will be your godsend. They make life 110% easier. Facebook is great because it allows you to schedule content on the platform itself. For other social platforms like Instagram, you’ll need to use an external scheduling program to plan your content. Some examples include; Hootsuite, Later and Buffer. You will have to spend quite a bit of time adding each piece of content to the schedule, but your future self will forever be in debt when all you have to do is press ‘publish’.
Yes, a dream holiday would mean zero responsibilities and ever flowing cocktails but if you’re a business owner, you may have to succumb to checking your social accounts every now and then just to check in. Respond to comments, direct messages and do a bit of good ‘ol community management. 10-15 minutes out of your day isn’t so bad hey!
We hope these tips will help in the lead up to the Christmas period where all you want to do is relax!
Do you envisage this next month being a tough one? Do you think you’d prefer to have someone else manage your social accounts? Shoot us an email; we’d love to help!
Why you should invest in Facebook advertising
Are you a bit skeptical when it comes to paid advertising on social platforms like Facebook and Instagram? Well, we’re here to show you the bright side because there are 1.3 billion active daily users out there for you to engage with! Here are some reasons why we love Facebook advertising.
Facebook ads are great because they help your business attain additional reach and exposure, and they’re also ideal for targeting purposes. Amazing right?! Another great thing about Facebook ads is the fabulous feedback you receive. You’re given important insights into your current and potential audiences, and information like this will help you craft even better ads in the future!
Facebook advertising allows you to select your audience based on location, demographics, interests and behaviours. This is the biggest drawcard of Facebook advertising by far: its targeting capabilities. For example, if you’re a skincare brand based in NSW with a young audience, you can set your Facebook ads to target those with an interest in skincare, beauty, and fashion, who are between the ages of 18 and 25 and are based within as little as 10kms of your targeted area. You can’t get much better than that!
Cheap cheap...that’s another reason we like Facebook advertising. Although traditional methods of advertising like radio ads and billboards can be successful, they often break the bank and this is not what small or new businesses want. You set the budget on your Facebook ads, whether it be $5 for a weeks promotion or $500 (hey big spender!) Facebook will work to get you the best results possible for that amount.
Do you want to know what’s big right now in the Facebook ads world? Video ads. Facebook is heavily investing in video content to try and steal time and attention away from TV and online streaming sites (*cough* Netflix). On average, 100 million hours of video is watched on Facebook every day. Crazy right? Get on that video content stat!
Another fabulous thing about Facebook is that it is the leading network when it comes to purchasing decisions. 74% of consumers rely on social networks to guide purchase decisions so having your product/service sponsored for them to see is a great advantage!
So, Facebook advertising is pretty cool right! Have we convinced you to give it a go? We hope so!
If you want to craft some amazing ads for Facebook and your other social accounts, shoot us an email and we can lend you a hand.
Build your email database through social media
Is your email list looking a little dismal? Do you desperately want to turn your social followers into subscribers who will then become loyal customers? Sounds like a dream right? Not anymore! Here we share some of our top tips to building your email database through social media.
Share an incentive for those who subscribe
Make it worth their while for signing up! Many e-commerce stores offer a discount of 10%-20% on the next purchase. Alternatively, you could offer a free sample, a coupon or exclusive content. These are great ways to encourage people to subscribe because hey, who doesn’t love a discount or freebie!
Email only offers
Supplying exclusive, premium content in exchange for an email address is a tried and tested technique. For example, offering early access to a mid-season sale or a new e-book would be perfect. This creates excitement and a need to be ‘in the know’. Current subscribers might share this with their friends and family, which will lead to more subscribers. Winning! Additionally, to make this exclusivity known, make the followers on your social channels aware that they’re missing out on amazing offers. This should entice them to sign up!
Host a competition
Hello freebies! Hosting a giveaway is a great way to grow your subscribers. If you’re thinking about running the contest on Facebook, make the call to action a sign up to the mailing list. You can promote the competition on your other social channels too; just make sure to add a link to a page where the audience can subscribe. Here is one way to run the competition; anyone who provides his or her email address will receive a competition entry. You can also encourage your followers to share the competition with their network, possibly offering them additional entries for doing so.
Implement a Facebook sign-up button
If you haven’t already, you should add a sign-up button to your business Facebook page. This call to action button will take the user to a landing page on your website where they can subscribe to your mailing list. The sign up button is near the top of the page so its easily visible to your audience and they’re more inclined to click on it!
If you’re looking for a little more help when it comes to email marketing, shoot us an email and we can give you a helping hand.
Create, Credit, Copyright
Don’t get us wrong, the Internet is a wonderful platform that has leveraged marketing opportunities for thousands of brands and created a whole new industry for those creatively driven. However, it hasn’t come without some bad practices largely due to ignorance and laziness. If you haven’t figured it out by now, we’re talking about copyright.
Did you know that if you create something original, whether it be music, written work or a photo, your work is protected under Australian Copyright Law? This protection is instantaneous from the moment of creation and no copyright registration is required. What many people don’t realise is that this law extends to content that is posted to social media. Have you ever come across an Instagram #inspo account or seen a photo credited with ‘image via pinterest? If you have, then it’s likely you’ve come across content that is breaching federal legislation.
Social media, particularly Instagram, is a platform that encourages people to share content and inspiration. However, in some scenarios, people have taken the sharing culture a little too far by claiming other’s content as their own.
To ensure that you are following social media etiquette, we have put together a few tips that will help you to keep your feed honest, reputable and legal.
- Ask permission to regram the original content creator’s image by simply sending them a quick DM. Most people are more than happy for you to share their content as long as you tag them in the photo and credit them in the caption.
- Tag and credit! Be sure to always tag and credit the content creator in both the caption and the image tags. This way you’re never misleading anyone.
- If in doubt or you can’t find the original content creator, consider whether you really need to post that particular photo.
Why not have a go at trying to create your own content. We’ve shared plenty of handy tips and tricks in our ‘Mastering the #flatlay’ online course to help you get started.
Building a social media audience
You've got great content, but how can you make sure it's being 'seen' and 'heard' on social media?
Your engagement rates now play a huge role in your brand's visibility on social media, but how can you go about building an engaged audience? Here are some of our top tips.
Have a good strategy in place to make sure you’re creating the right types of content, and sharing it on the right platforms (at the right time!)
When planning your content, you shouldn’t necessarily be thinking about how to get it in front of everyone – it’s all about getting it in front of the right people! To do this, you must define who your audience is, what their interests are, and create content that will really speak to them. The more engaged your audience is, the more likely it is that your content will be shared.
Consistency is key! Make sure you’re posting good quality content on a regular basis.
Engage, engage, engage! Spend at least 15-30 minutes every day engaging with fans, likeminded users and influencers to build your network. The more you show interest in and support others on social, the more you’ll be supported right back!
Use hashtags, both branded and unbranded to curate your content.
And finally, think about supporting your social media content with an advertising budget through Facebook/Instagram ads.
If you’d like to learn to how master social media marketing from our team, The Social Co Academy are currently offering a very special offer.
For a limited time only redeem Coupon Code: ‘SOCIALMELB50’ at the checkout to receive 50% OFF The Social Co Academy‘s signature online course – the Social Media Masterclass!
How to create an engaging Instagram feed
Is your brand's Instagram account flatlining? It's no secret that Instagram is one of the hardest platforms to manage and grow at the moment, but there are a few things you can do to get your brand back on track.
Let's get back to basics
Upload an eye-catching profile pic
The profile pic real estate is limited, so use it well! Generally a logo, or an abbreviated version of your logo using block colour works well here
Write a catchy bio
A great Instagram bio should:
- Explain a bit about you / your brand and what you do
- Appeal to your target audience
- Showcase your tone of voice and brand personality to give fans a taste of what to expect
Make sure your contact details are correctly listed
Is your account set to business, and have you linked it with your Facebook page for seamless advertising campaigns?
Now that you've got the basics covered, it's time to develop your Instagram style guide.
Pay attention to your colour palette
Some of the most successful Instagram accounts tend to use a select colour palette for their photos, helping them to create a distinct style.
Keep your fonts consistent
Aspirational/quirky quotes and text overlays are all the rage on Instagram. To create a cohesive aesthetic, make sure you keep your fonts are consistent throughout your feed.
Now that you have your basic design guidelines, you can start creating some content. At this point, we suggest thinking about your feed as a whole, rather than working image by image
First impressions count, and when someone is checking your brand out on Instagram, they’ll most likely look at the first three rows of your grid first. Do your images all work well together? In today’s world, your feed is essentially your business card, so we suggest taking some time to make sure it’s the right representation of your brand.
Filters
If you’re using a filter, trying picking one, and sticking with it throughout the feed.
Using Apps to plan your content
What can you use?
There are heaps of programs on the market that you can use to schedule and plan your Instagram posts. Just make sure you aren’t using one which navigates around Instagram’s API.
Here’s a few programs you can use to plan your Instagram posts:
Later (previously Latergram)
- Re-directs posts through their app, at time you’ve scheduled
- Provides a series of tiered plans to choose from depending on the size of your business, and how many posts you plan to schedule
- Allows you to edit photos from inside the app
- Provides a grid view so you can preview your page before you post
- The media library allows you to store as many photos as you need to help make scheduling even easier
Plann
- Aimed at creatives, Plann is all about creating an aesthetically pleasing Instagram feed
- Grid view allows you to add multiple photos at a time and drag and drop them until they’re in the right place
- Add captions and store hashtags that will be copied to your dashboard when its time to post
- A push notification will alert you when it’s ready to go
So you've got a beautiful feed, but how can you make it engaging?
Only post high quality photos
It may seem like a no brainer, but as Instagram is such a visual platform, it’s important to make sure your image is high quality, and not blurry.
Post a variety of shots and content types
Variety creates interest, and interest translates to followers, and followers become customers. So before you post two coffee shots in a row, stop and think about how you can mix things up. And – avoid duplicating your content within your feed!
Create space within your feed
Creating space in your grid is important to helping the eye move freely throughout your feed. We’re not talking about old fashioned borders, but rather mixing up busy images with more minimal posts.
Pay attention to your captions!
Captions can sometimes be an afterthought on Instagram, but we’re here to tell you they’re still important! Keep them short, sharp and include your call to action within the first sentence.
Avoid overly promotional content
While you can still use Instagram to promote your brand and products, keep your sales content subtle, avoiding posting plain product shots or logos. Break up your branded content with aspirational imagery.
Mentioning an influencer or brand in your post? Tag them!
By sharing the love and tagging those influencers, you’re starting a conversation, which hopefully will lead to them supporting you right back!
What are you favourite Instagram tips and tricks? Share them with us @MelbourneSocialCo
A guide to using hashtags on social media
Hashtags are a way of life in 2017.
In fact, the hashtag is so recognised that it was added to the Oxford dictionary in 2010!
But, despite the fact that we all know what they are, many small business owners are yet to unlock their benefits when it comes to promoting their businesses.
The right hashtag, (or combination of hashtags,) will increase the reach and exposure of your content. And by making yourself more discoverable on social media, you’re increasing your chances of attracting new followers, increasing engagement, and ultimately, increasing awareness for your brand.
Not sure how to make the most of hashtags on social media?
Our friends at The Social Co Academy and sharing their top hashtag do’s and don’ts in a new eBook. Click here to download it now.
Why Facebook Live should be part of your digital marketing strategy
We’ve said it before and we’ll say it again, Facebook Live is one of key digital marketing tools for 2017 and if you haven’t already started using it for your business now is the time!
Facebook Live can help you take your social media marketing to the next level, by helping you create an engaging conversation with your followers, reach new audiences in new ways and connect with your current audience in a more personal and interactive way.
Ready to join the trend and get started?! Here are a couple of ways you can use Facebook Live as part of your business’s digital marketing strategy:
Showcase your product or service in action:
Sometimes the hardest job for marketers is to explain to their audience exactly what their service is or specific product features. That’s why Facebook Live is a great tool for showcasing these unique characteristics and benefits, in an engaging way that doesn’t rely on just imagery or text.
For example, if you offer a beauty service, why not use Facebook Live to demonstrate the beauty service in action? If you have a food or beverage product you could use Facebook Live to show off a great recipe.
Make it personal:
Facebook Live is a great tool for sharing behind the scenes content to show a more personal side to your business. You could host an interview with key members of your staff, share some great behind the scenes content of a photoshoot, live auction or tour of your office. People love seeing the ‘real’ components (and people) in your business!
Encourage interaction:
As a business owner, chances are you’re an expert in your field. Share your knowledge, showcase your expertise and answer common questions through Facebook Live and while you’re doing that, encourage your audience to interact with you!
Ask them to comment their questions and answer your commenter by addressing them by name. This is a great way to build a relationship with your consumer and keep them hooked!
Ready to get started? Here are a few top tips to try now:
- Tell fans you’re broadcasting ahead of time: Post 2 – 3 sneak peeks or previews to encourage people to tune in when you go live
- Always do a practice run
- Film in a professional setting
- Be creative!
Do you need help developing a Facebook Live strategy for your business? Contact your expert team of digital marketing gurus at Melbourne Social Co today!
Call us on: 1300 386 165 or send us an email at: info@staging.project-progress.net.
4 ways to organically build your social media following
If you’re currently using social media for your business, you would have noticed the increasing difficulty of growing your ‘likes’ or followers on social media organically. This is particularly frustrating for businesses who put time and effort into producing great content that then doesn’t get seen by the people who need to view it the most.
If you’re struggling to grow your social media following, there are a few things you can try today:
- Work with influencers:
Working with digital influencers is one of the most effective ways to grow your social media accounts. Through collaborations such as sponsored posts, influencer take-overs or competitions, you have the opportunity to tap into the thousands of followers of key influencers and in turn entice them to follow your business’s accounts.
- Host a competition:
At Melbourne Social Co, we are big fans of competitions for many great reasons! Competitions are a great way to encourage people to ‘like’ your Facebook page, or ‘follow’ your Instagram account as consumers have an added incentive of winning something. Hosting regular competitions will also help to increase your engagement rate, by encouraging comments and shares – all things that put your brand’s social media content in front of more people.
- Use the power of hashtags:
Hashtags are used for a good reason – they allow consumers interested in your business’s content, products and services to find you. The trick? Ensure you post at least 11 – 20 hashtags on every post and pick popular hashtags that potential followers could be searching. If you’re unsure where to search, try browsing through posts containing a hashtag you’re already having success with. Look to see if there is a trend of any other hashtags you could use and start using them!
- Post great content:
Along with influencer marketing, competitions and using the correct hashtags, it’s important to also post great content so that your new and existing followers want to stay connected to your business and engage with it on social media. To do this, ensure you are posting unique high-quality content that is suitable to your channels and do this on a regular basis. High-quality content could include original images, videos, flatlays and quotes that are relevant to your business and that provide value to your consumer.
Do you need help growing your social media following? Here at Melbourne Social Co, we are experts at growing your social media platforms and keeping your audience engaged with unique and high-quality content.
Contact us today to find out more about the services we offer e: info@staging.project-progress.net – P: 1300 386 165.
The rise of video marketing
If there’s one social media trend your business needs to tap into in 2017 it’s video marketing! From Facebook Live, Instagram stories to the cute and quirky Boomerangs on our Instagram feeds, the options on how to engage with your consumer on social media with video content are endless.
Ready to start including video in your digital marketing strategy? Read on below for more insight into how video content will lead the way this year:
Facebook Live:
Facebook Live is a great way to captivate your audience, create an engaging conversation with your followers and connect with them instantly. Facebook Live gives you a range of options to market to your customers, from demonstrating a product or service, answering FAQs or showcasing some great behind the scenes content. The trick? Prepare in advance, you only get one shot at going live!
It’s all about the stories:
From Snapchat to Instagram stories, businesses now have the opportunity to continue to give their customers updates on their business in ‘real time’ with content that only last 24 hours. These stories are a great way to showcase some engaging behind the scenes content including the day-to-day running of your business or an event or photoshoot. As the stories aren’t permanent, you can be as ‘real’ as you like and don’t have to focus on aesthetically perfect imagery, rather on uploading content that keeps your fans interested.
The power of multiple platforms:
Perhaps one of the best things about video content for businesses is that you can share it across all of your social media platforms! Recent statistics have shown that 85% of adults aged 18-49 use multiple devices at the same time, meaning you have the opportunity to share your video content to someone on your YouTube channel, who is also scrolling through their Instagram feed and checking Facebook all at the same time!
And the best part? Your consumers want to watch it:
There’s a reason video content is becoming so popular, and that’s because your consumers actually want to watch the content. Four times as many consumers would prefer to watch a video about a product than to read about it, which means your consumer is already open to looking at your content, you just have to captivate them!
Are you ready to start including video content into your social media marketing plan this year? Contact your team of content creators at Melbourne Social Co today.
e: info@staging.project-progress.net – P: 1300 386 165