Quality Instagram Content Over Vanity Metrics
If you run a business or work in marketing you've no doubt heard the news - Instagram has removed visible 'likes' in Australia, in a new trial to combat mental health issues, making the sharing of high quality Instagram content more important than ever.
What does this Instagram change mean for business?
Don't worry, it's not the game changer you may think it is. Take a step back and remember why you're marketing your business on social media. Is it so that others can see how many likes you have? No, of course it's not! It's to promote your brand, and achieve your business objectives, such as driving traffic to your website, sharing your company's culture, and selling your product and/or service.
Instagram content is still king.
When it comes to digital strategy, we always encourage our clients to focus on high quality, engaging content, over chasing vanity metrics such as cheap likes or follows.
Yes, your stats may look like they've gone down a little this month. We have seen a bit of a drop-off in engagement across the board following this platform change. But that being said, we're still seeing strong conversions across our portfolio of clients. The things that really matter, such as taps through to website, purchases on shoppable products, story views and more are as strong as they've always been.
Is removing visible ‘likes’ actually a positive for business?
It may be too early to tell, but the general consensus at Melbourne Social Co HQ is that there are some serious positives we can take from this move, particularly for small business. By removing the ability for people to see how many likes a post has achieved, smaller accounts will be able to better compete with established accounts that have built up large followings already. The focus will now shift back towards the quality of your Instagram content, and the real conversations you create with your community. Your business will now no longer have to compete with businesses who buy ‘fake’ likes for appearances sake, and you'll be able to request more transparency with the influencers you engage with, by potentially having access to their back-end analytics.
Want to chat to our team about the latest social media trends and what they mean for your business? Get in touch with our team today.
Want to learn how to master social media marketing from the comfort of your couch? Check out our social media masterclass here.
Creative Agency VS In-House Employee
Creative Agency VS In-House Employee - What is the right fit for your business?
Are you looking to recruit a marketing and social media superstar? Take a minute to consider if an in-house employee is the right fit, or if you should instead, consider hiring a creative agency.
Did you know, that the cost of working with a premium boutique agency such as Melbourne Social Co is generally equal to, or sometimes even less than, that of a junior in-house employee?
Melbourne Social Co’s team of fifteen is made up of specialist digital marketers, brand strategists, content creators, social media managers, web developers and PR gurus. Our team is increasingly sought after by businesses seeking a dedicated digital employee – because we’re able to provide the creative skills and expertise of an entire team at rates comparable to a single employee.
In our experience, it's really difficult to find one employee who can cover all aspects of the marketing and social media space, from strategy, through to creating content (photography, videography and graphic design,) managing online communities, running ad campaigns, engaging influencers, analysing results and more. (If you do happen to find this person, hold on to them!)
As part of your monthly package with Melbourne Social Co, you gain access not only to our entire team and knowledge base, but to our industry connections, our software programs, our training platform, our studio and extensive props department and more. We can also extend our service to you well beyond the traditional 9-5 confines, meaning you have coverage across the clock on social media and your brands’ digital assets.
When you engage our team, you work closely with a dedicated Account Manager, who position themselves as an extension of your team. Coffee date? Count them in. A quick text message to run an idea past them? Fire away! Weekly phone catch-ups to discuss progress? Of course! Your Account Manager will get to know your business like it’s their own, and will become a passionate advocate for your brand.
Here at Melbourne Social Co, we don’t waste time. As a creative agency, we know how to work efficiently and productively, as every hour we work is accounted for. We’re used to working in a fast-paced environment, we buzz with creativity and we love to get results. We genuinely love building relationships with our clients, and enjoy nothing more than being a part of, and celebrating their successes.
Because you only pay for the work you commission, what you won’t find us doing on your time is; sitting behind a desk in your office from 9-5, scrolling online shopping sites, taking extended lunch breaks, calling in sick every month – the list goes on! (And yes of course we scroll online shopping sites and we love to lunch in our own time, we’re Melburnians after all!)
Almost convinced? We’d love to shout you a coffee and chat further about why a creative agency is the way to go - reach out to us and we’ll pencil it in.
Four Ideas To Inspire Great Content
This Week We're Sharing Four Ideas To Inspire Great Content
Content is the driving force behind all aspects of communications. Whether it be social media, public relations, marketing campaigns; content is at the heart of every strategic approach. Coming up with content ideas is so important, but it’s no surprise that coming up with new ideas all the time can sometimes be a struggle!
Don't worry, we're here to help! This week, we've put together four helpful ideas to help inspire and stimulate your content ideas.
Check out what your competitors are doing and find opportunities to create even better content
Cut down the time you spend coming up with new ideas and look to your competitors, because they’re handing them to you! They’re your competitors for a reason, so sift through their content and find some content opportunities that you could do better!
Review what you’re currently doing and improve upon it
There is always room to improve, so be sure to always review your current and past content to see where there is room for improvement. Making sure you’re always refining and tweaking your content will keep it fresh and the best it can be.
Look at your analytics to see what content is doing well and then create more of it
This tip is important; statistics don’t lie, so trust in them and use them as a guide for what is working and what isn’t. Review the content that has done well statistically, assess why it’s been successful and apply this knowledge to future content, this will in turn ensure that your future content is engaging and well received by your audience.
Make sure you create content of significance for your audience
An obvious one, making sure your content is geared towards your audience will help your content to be valuable and specific. Keeping your audience in mind at all times will help spark idea that your audience will love!
Repackage your existing content
Make the old new again by revamping some past content! There’s no rule that says you cant reuse content, so when your lacking inspiration, sift through the archives and repackage some vintage content.
Would you like to know more about our Content Creation services? Contact us today.
The importance of consistency on Social Media
The most successful brands on social media make sure their brands are consistent and professional at all times. This week we’re chatting to our Digital Marketing Specialist, Sam Gray to get her insight into the importance of consistency on social media.
-
Is it necessary to be active on all social media platforms?
Not necessarily – it’s important to establish your target audience before you start your social media strategy.
If your target audience isn’t on a particular platform, then it’s probably more beneficial to concentrate your energy and resources into a few key platforms instead of trying to master them all.
-
Tell us a few social media faux pas that affect the consistency of a brand’s online presence.
It can be easy to get caught up in regramming photos that people have taken of your product or at your venue. Everyone has their own unique flare and social media persona, so regramming too often can confuse your own theme and social media identity.
Try not to go too crazy with the filters either! Just tweaking your photos by up-ing their brightness and sharpness is all you need to do to prep them to go live on your account.
-
How important is regular posting?
A regular posting schedule is super important to maintain and build engagement rates.
Delving into your stats will help you decipher which days and times are best for you to post so you can establish a consistent posting schedule.
-
Stock images or original content? What is better for consistency?
Creating original content is the best way to maintain consistency across your social feed. If you struggle to consistently develop original content, using stock quote templates is a good way to keep up with your posting schedule, while giving you a break to get your creative juices flowing again!
What elements make for visual consistency across social media?
There’s a few elements you can implement into your social strategy to create a consistent aesthetic. Here’s a few things to consider when establishing your visual identity:
- Colour story and style guide, including key fonts and preferred colours
- Photography style
- Scheduling patterns e.g. posting a quote, flatlay then product image to keep your feed in a strict grid
-
Do you think tone and personality in text play a large role in keeping your socials consistent?
100%! Whether it’s short and snappy, full of colloquial language and slang or product focused – your copy should always stay consistent and true to your brand’s identity.
-
What links are there, if any, between engagement and consistency on social media?
It’s all about consistency! It’s important that your audience is able to identify your content, without seeing your handle! Consistency in copy, content and scheduling should be the main pillars of your social media strategy. If your audience starts to recognise and love your content, engagement will follow!
-
Quantity or quality when it comes to your social media profile?
I would say quality over quantity! If you can only manage to get a few posts up a week, make sure that they’re great posts – look at when your audience is most likely to be online and try to get them out on these days every week to help your engagement rate grow.
Want to chat to a member of our team about your digital strategy? Contact us today.
Five Common Social Media Mistakes and How to Avoid Making Them
Nobody’s perfect in the world of social media, and it’s fair to say we’ve all made mistakes! We’re here to help identify the most common social media mistakes and how to best avoid making them.
Mistake #1 – Posting quantity over quality
One incredibly commons social media mistake is choosing to focus on quantity over quality. Posting too much is overwhelming and counterproductive; it doesn’t allow users to truly take in the content before being bombarded with another post from you. Quality content as opposed to a higher quantity of it will resonate far better with an audience and benefit you in the long run.
Mistake #2 – Trying to master EVERY social media platform
Social media has a lot to offer, many different platforms for one to choose from. Just because you can have several different social’s doesn’t mean you should. Don’t make the mistake of trying to spread yourself across too many different platforms because you will only end up diluting your message and content. Focus on the platforms that bet suit you, and eliminate those that aren’t as beneficial.
Mistake #3 – Not using hashtags
There is a common misconception that hashtags look spammy or they clutter a post and should be avoided at all costs, don’t make the mistake of believing that. Hashtags are so beneficial, not only do they help categorise your content, and make is easier to find, they generate increased engagement and exposure. Failing to use hashtags takes away a users chance to capitalize on engagement, hashtags should not be an oversight.
Mistake #4 – Ignoring you followers
One of the biggest social media mistakes you can make is neglecting you followers. The statistics surrounding response on social are overwhelming. According to Sprout Social, 70% of people are more likely to use a brands product when they respond on social. Additionally, they reported that 65% of people have more brand loyalty. If you ignore you followers, it will impact you negatively. To avoid making this mistake, you must make your followers a priority, and always try your best to acknowledge and respond to them.
Mistake #5 – Not measuring your success/downfalls
Choosing not to measure your social media activity through some form of social listening tool is a huge mistake. If you don’t measure and assess what’s working for you and what isn’t, you could be wasting time, money and resources as well as missing out on other opportunities that measuring can afford you.
How many of these social media mistakes are you making? Want to chat to our team about the latest social media trends and how you can turn your blunders into wins?
Or perhaps you need some assistance creating amazing content for your social media feeds?
Get in touch with our team today!
Top tips for successful influencer collaborations - by an Influencer
Unless you’ve been sleeping under a technological rock (assuming one without wifi), you’ve probably heard a little about social media ‘influencers’ and the benefits that follow from collaborating with them to help endorse a particular product or service. This new avenue for content creation and distribution has been a blessing for advertising and marketing businesses, making for a unique, timely and cost effective service available to clients.
This week we're chatting to our Senior Content Creator Alice Honey about the in's and out's of influencer outreach.
As a Senior Content Creator and ‘Micro Influencer’, I find myself on both sides of the equation when it comes to understanding the logistics behind what it takes to facilitate successful influencer collaborations. Here are a few tops tips, consisting of what I consider the most important factors to be considered by an agency or business when embarking into the world of digital collaboration with influencers and online personalities.
Pick the right influencers for your brand:
Whether you’re outsourcing for a client or your own business, it’s extremely important to consider what it is you hope to achieve from your influencer collaboration. Be sure to pick an individual to work with that you feel can meet your expectations. It’s essential to consider the visual style of the influencer and whether your product or service is something their online presence/brand would convincingly align with. Managing yours or your clients expectations by reaching out to well considered individuals sets you up for success.
Make the brief clear:
Once you’ve reached out to an influencer who is willing to work with your particular product or service, write a clear and concise brief that outlines your expectations of the work they produce (if any). This can be short and sweet, or in-depth depending on the size of the project. The more detail you can provide, the easier it will be for an influencer to work with your product and reduces the risk of receiving undesirable content for your brand. Creating a seamless brand-influencer relationship can open up future opportunities between both parties and create a sense of loyalty to your brand or client.
Pay for your collaboration:
I would strongly recommend considering adequate remuneration for an influencer’s time and work, in order to get the most of out the collaboration. By paying an individual for their content creation services, you are able to be more specific as to your requirements/brief outline, and in return will receive more considered and high quality work from your influencer. A reasonable price for influencer services can usually be determined via contacting them or their management directly, however it is important to keep in mind that the more well-known or ‘influential’ they are, the higher their price will likely be.
There are always going to be variables when it comes to collaborating with digital influencers. Taking adequate steps and being professional, yet approachable is without a doubt the best way to make the most of your collaboration and solidify positive brand-consumer relationships.
Want more handy hints on influencer outreach? Read more here.
Watch Alice's top tips on how to get the perfect shot for Instagram here.
The ultimate guide to Instagram stories
Instagram continues to climb the ranks of popularity when it comes to social media platforms and it’s not hard to see why! Interestingly, more and more users are shifting their attention to Instagram stories, which means brands should be utilising the feature to help build brand awareness and increase engagement rates. We’ve put together a guide on all things Instagram stories to help you conquer this fun feature of Instagram!
Location, Mentions & Hashtags – Including hashtags, mentions or a location in your story is a great way to increase discoverability and get it seen by more people – even users that don’t follow you will be able to see it!
GIFs– These are huge right now. Everyone is having a lot of fun adding quirky GIFs to their stories whether it’s wine glasses clinking or a piece of pizza dancing. They’re something a bit different to your plain ol’ text and will make people smile so why not use them!
Polls– Who doesn’t love a good poll? Pasta or pizza? The Notebook or The Holiday? Polls are a fun way to encourage users to engage with your brand through stories. There’s a new poll feature too called the ‘emoji slider’. It allows users to decide how much they like or dislike something with the help of an animated emoji on a sliding scale.
Sharing posts to your story– An exciting new feature of Instagram Stories is that you can use it to cross-promote your content. From your profile, you can choose to share your latest post/s to your story. By doing so you can drive more engagement by encouraging your story viewers to view your post and ultimately get more eyes on your content.
Highlights – Back in the beginning, Instagram stories were ephemeral in nature as they only lasted for 24 hours. This is still the case, but Instagram created an option to extend their life and it’s called ‘highlights’. You can now save your stories and they will live permanently on your Instagram profile until you delete them. Your highlights section isa creative way to express your brand, show off products, drive traffic, or market your business!
It’s obvious that Instagram stories can benefit your business, and with Instagram introducing IGTV, we imagine a lot more people are going to migrate to Instagram and stay there. Instagram are trying to be a one stop shop for all things social, so now is the time to embrace all its affordances for your business!
If you think your business could benefit from a greater Instagram presence, and would like a little help doing so, shoot us an email – we’d love to chat with you about your digital strategy!
Our Senior Content Creators' top tips for creating social media content
Every brand wants to be seen on social media, but the key to really being heard lies in how attractive and engaging a brands' social media content is.
This week, we're chatting to our Senior Content Creator Bree Munro, to get her top tips on how to create engaging social media content that will result in success.
How important is hashtagging when it comes to engaging social media content?
Hashtagging is essentially a way for prospective customers or clients to find you on social media. If you’re just starting out, a hashtag strategy is an essential part of building an audience around your page. Posts with at least one hashtag receive 12% more likes, shares and comments versus those without them! You can have up to 30 hashtags on Instagram, but the verdict is still out on whether you should use as many as you can. I would recommend a mix of branded and relevant engagement hashtags in the 10-20 range when starting out, to avoid looking too spammy, but still ensuring your content is getting the love it deserves.
What have you found works well when trying to create engaging content?
It’s all about video! In the last year we have seen the rise of the Youtuber, Instagram Stories, and now IGTV, with content ranging from behind-the-scenes, to Boomerangs, to engaging tutorial videos and everything in between. People don’t just want highly polished and curated feeds, they want to see what is happening behind the brands. Other than that, there has been a trend towards crisp and clean studio images, and we have been incorporating a lot more edgy graphic design elements into our content.
Is there anything you’ve found that doesn’t work so well?
When we are building a strategy for clients we like to remind them that it is ‘social’ media, not ‘sales’ media. Making every post about selling your product is the equivalent of putting pamphlets in someone’s mailbox every single day! Eventually they will get a “no junk mail” sticker (or unfollow you in this case). Build a community around your product or service, encourage engagement and conversations, and this will result in long term return customers, sales, and followers.
Are there any techniques out there that people use to generate content that you don’t agree with?
Sharing content and crediting its source is part of networking on social media, but there is nothing worse than an entire feed of re-grammed images from other people! Original content is key.
When creating content where do you start? / What’s your first step?
The first step in creating content is identifying the targetaudience and putting yourself in their shoes. What do they want to see? What will they engage with? What will encourage them to act? Every market is different, and a digital content strategy should be adjusted accordingly.
How important is variety when it comes to content creation?
Extremely! While it is important to have a consistent brand and theme across your social media channels, there is nothing more boring for a consumer than the same repetitive content. Not only that, but social media is an everchanging landscape and it is important to keep up with the trends. Mix it up, put some personality into it, and most importantly – have fun!
Would you like to chat to Bree and our team of social media content creation specialists at Melbourne Social Co? Get in touch with us today by emailing info@staging.project-progress.net.
Want to check out our social media visual content monthly package? Click here.
IGTV & What It Means For Content Creators
For content creators, the biggest news of the day is the announcement of Instagram’s latest development: the launch of IGTV, a video content stream within the app. IGTV is specifically tailored to be more mobile friendly than YouTube, providing content directly from major creators currently on Instagram.
The news was delivered via Instagram’s business page, with the company saying IGTV will bring audiences “closer to the creatives they love”. IGTV has been created around the insights that audiences are increasingly straying from traditional forms of video consumption, towards consumption of online video content via mobile devices. A direct quote from the business page says:
“We're evolving with the times; these days, people are watching less TV and more digital video. By 2021, mobile video will account for 78% of total mobile data traffic. And we've learned that younger audiences are spending more time with amateur content creators and less time with professionals.”
One of the most distinctive features of IGTV is the dimensions of the content (9:16), meaning videos will be made to fit phone screens rather than traditional desktop dimensions (used by YouTube). Snapchat Discover (the closest comparison for IGTV) currently provides videos in a mobile friendly format, however the service hasn’t received the popularity originally anticipated, with several shows being cancelled due to lack of viewer interest.
IGTV will allow content up to 60 minutes long, a major development from the current 60 second video limit on the Instagram app. The app also starts playing content from the moment you open the app, and boasts it’s simplicity with regards to browsing and finding content.
There is currently no ad service within the IGTV app yet, although the brand has indicated that this will be a likely development as the app gains momentum. In the meantime, brands can have a presence on the app simply through content creation. As users become more resistant to traditional advertising, they are increasingly expecting engaging, relevant content from the brands they follow; IGTV being the newest platform for brands to experiment with long form content.
If you’d like to learn more about content creation or how we can connect your brand to your target market, contact us at info@staging.project-progress.net.
The Benefits Of A Boutique Agency
Thinking of outsourcing your brand's marketing requirements? Tossing up between working with a large or boutique agency? We're sharing a few tips on why boutique is the way to go!
When it comes to sourcing an agency to best represent your brand, its no secret there is a bit of an oversaturation in the world of marketing and social media.
More than often, it’s tempting to choose a large, well-known company to meet your marketing needs - but what about the alternatives? There HAS to be another option for value, satisfaction and success.
Here lies the secret weapon that is the Boutique Creative Marketing Agency.
With an intimate team of professionals directly at hand, the benefits of choosing a boutique agency are endless.
Direct access to the owner, specialist team members and closer client relationships
Too often the hierarchy at big agencies resembles more of a monarchy than an efficient, innovative space for creativity and client relations to flourish.
In larger businesses, strict structures and reporting protocol limit the contact and input a client can have when it comes to the services provided to them.
At a boutique agency, a smaller team of handpicked professionals can offer a more personal service and creative space for successful client relationships. Your creative team are able to position themselves as an extension of your business, leading to a more authentic content creation process.
Owners and senior members of staff have the ability to directly oversee projects within a smaller team, allowing a client’s input and best interests to be at the forefront of their minds; ultimately producing higher quality work that is the best representation of your business’ vision.
Lower Cost
Instead of the cost of overheads including extra support staff, lavish workspaces and expense accounts that you would find integrated into proposed quotes by larger agencies, outsourcing a boutique agency to market your business can be a much more cost effective option.
With a boutique agency, clients pay only for the team that actually works on a job, meaning no unjustified or hidden costs. Generally a Melbourne Social Co monthly retainer is equivalent to, or less than, the cost of a full time junior salary - a fee that gives you direct access to the experience of an entire creative team.
Faster turn around
Another major benefit when it comes to choosing a boutique agency over a larger competitor is the quick turn around time for projects and content.
Boutique agencies carefully hand-pick a manageable amount of clients they believe they can deliver genuine results to, so your project wont be put on hold or lost in the crowd. This tailored approach smaller agencies employ ensures your campaign will be given the attention and dedicate it deserves, leading to better results!
These are but a few benefits we can recommend when it comes to going ahead with a smaller, boutique marketing agency. For any queries, or additional information on how we at Melbourne Social Co can provide the very best service for your business or project, contact us today - info@staging.project-progress.net
