A Day In The Life Of A Digital Marketer
A Day In The Life Of A Digital Marketer
Our Director Shelley recently chatted to the team at Fashion Journal about the digital marketing industry and what a typical day looks like.
(Hint, it's not all pretty flatlays and watching cat videos.)
Want to know more about joining our team at Melbourne Social Co? Visit our careers page to see our available positions.
Inspirational Women in Business
In celebration of International Women’s Day, we’ve put together a list of inspiring women in business for you to check out. May their stories motivate and ignite the passion in you!
“Here’s to strong women. May we know them. May we be them. May we raise them” – Stacey Bendet
Emma Isaacs - Emma is the founder of Business Chicks, Australia’s largest online community for women in business wanting to connect with likeminded women. The platform strives to empower working women through the sharing of ideas, knowledge and skills. Emma is a long-time entrepreneur, having never worked for anyone else (apart from the coffee shop jobs in her teens). She started her first business at the age of 18 and had bought another four by the age of 28!
Jane Lu - At the age of just 23, Jane founded Showpo, an online clothing store. Bored of her corporate life, Jane decided to quit and started her own business which failed and saw her $60,000 in debt. Not letting that discourage her, Jane launched Showpo a month later in her parent’s garage, with just a laptop and two shelves of clothing. The company is now a multi-million-dollar fashion empire...talk about determination paying off!
Lisa Messenger - Lisa is an entrepreneur, author and magazine publisher. She founded the Messenger Group in 2001 as a publishing company. It now has 18 arms including publishing, events, marketing and consultancy. Having written 14 books herself, she definitely knows a thing or two about business! Lisa also founded Collective Hub, a business and lifestyle platform that aims to uplift and empower people to live their best life. If you’re after a good read, give her book ‘Daring & Disruptive’ a go.
Ally Watson - Ally, a female developer, was put off by the predominantly male tech events and meet-ups she attended upon moving to Australia a few years ago. She decided to start her own tech event which then turned into Code Like A Girl - a business that runs events and workshops to provide girls with support to flourish in the world of coding. Ally is all about shattering stereotypes and breaking down barriers…what a great inspiration for young women!
How did we go? Are there other women in business who inspire you? Let us know in the comments below. Also, Happy International Women’s Day ladies! Send love and empower all the women in your life, not only today but every day!
If you’re looking to expand or grow your business in 2018, our team may be able to help! Whether you’re in need of content creators, community managers, a graphic designer or photographer, we’ve got you covered. Shoot us an email to find out more!
Why Instagram Stories are a must for business in 2018
Instagram Stories are a feature that Instagram introduced last year to fight off competition from Snapchat. The feature allows users to post photos and videos that vanish after 24 hours (unless you add them as a highlight on your profile, which stay there indefinitely). Instagram Stories are proving to be very effective in getting brand engagement for those who have embraced them already. So, what are you waiting for? Get insta story creating!
Fun facts:
- 250 million people use Instagram Stories daily
- Users spend 28 minutes more on Instagram now thanks to Stories
- 33% of the most popular stories are from businesses
- 20% of stories posted by businesses result in a direct message
Here are some ways to best utilise Instagram Stories for your business:
- A look behind the scenes
As a general rule, consumers love friendly, relatable brands. Stories is informal in nature, so use this to build a rapport with your followers. Show them the process of setting up a photoshoot, the planning that goes into an event or a product launch for instance.
- Gift unique offers
Try running ‘stories only’ competitions and putting discount codes up on Instagram Stories to build brand loyalty and reward those that check out all of your content. We all love a discount code or giveaway!
- Embrace geotagging and hashtags
Posts that feature one or more hashtags receive over 12% more engagement than those without and posts with a geotagged location get a whopping 79% more engagement. Another great benefit of adding tags to your posts is that you’ll get improved visibility as your post will be included in the Story ring for that area and hashtag. So, add in that hashtag and geotag location stat!
- Create polls
Adding a ‘poll’ sticker is a fabulous way to gather opinions from your followers and also get more engagement. The poll sticker allows you to ask your followers a question and customize the answers. E.g. What’s your favourite colour? Red or Green. Polls allow the audience to feel involved with the business and decision making. You get answers and they feel involved…win win!
Social media can be a confusing aspect of business for many people and that’s totally okay! If you think your business would benefit from a little help when it comes to Instagram and your other social channels, shoot us an email - we’d love to chat with you about your strategy!
Why Facebook algorithm changes aren’t as scary as we think
On January 11th, Mark Zuckerberg announced a series of changes to the Facebook algorithm, designed to reduce excessive news and business related content and promote interaction between family and friends, dubbed ‘meaningful interactions.’ By returning to their social roots, the shift has alarm bells ringing for many businesses and organisations – shares in the site immediately fell four percent, effectively wiping over $3 billion from Zuckerberg’s net worth.
For news sites, this Facebook algorithm shift will also involve the prioritisation of news sources deemed ‘trustworthy’, while celebrities and influencers can also expect to see less of their posts in followers’ feeds. In terms of hard data, Zuckerberg committed to reducing news content in users’ feeds from five to four percent. The changes have been deeply concerning for organisations – entire social media strategies have been plunged into jeopardy and many businesses are searching for viable solutions.
However, Facebook algorithm changes and calls for more user tailored feeds are nothing new. In fact, Facebook made a strikingly similar commitment back in August of 2014. Back then, the site pledged to show less promotional and recycled content, causing similar uproar among content creators, businesses and influencers. However, as these previous changes have demonstrated, organisations providing quality content and genuine engagement with users have emerged unscathed from algorithm shifts.
Crucially, data shows actual page engagement declined over 20% in 2017, highlighting overall user fatigue caused by clickbait pages and duplicated, poor quality content. The removal of low quality pages from users’ feeds is therefore a positive for the site overall. By creating an environment that favours meaningful content tailored to a user’s tastes, Facebook is effectively creating a more trustworthy and reliable site for both individuals and businesses.
While the changes won’t perhaps be as catastrophic to existing marketing strategies as first thought, algorithm changes are a timely reminder as to the importance of a dynamic and meaningful content plan.
So - what can you do to make sure your business content is seen and heard in 2018?
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Quality Content
It underpins any successful marketing strategy. Users don’t want to feel spammed or overwhelmed by the pages they follow. Be mindful in the regularity of your postings and enforce a standard tone and length to your content. Remember, poorly written and untailored content is the main target of the Facebooks algorithm changes.
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Prioritise building a genuine and targeted following
By creating content which users consistently click on, you can take advantage of the new algorithm which notes who is clicking on your content, and what they're clicking on, and knowingly promotes those pages.
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Embedding Posts
Pinning key posts to your business’ page is a practical method of making sure your content isn’t lost in the fray amidst newsfeed changes. Make sure that as soon as a user clicks on your page, they are presented with the most relevant content as opposed to merely your most recent posts.
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Facebook advertising
As actual page engagement declines, the importance of exploring a paid Facebook advertising campaign is continually increasing. Banners, page promotion, email opt ins and targeted viewers – advertising with Facebook is a multifaceted means of reaching your desired audience. Crucially, the algorithm for Facebook advertising is currently not being changed in tandem with these new shifts.
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Broaden advertising to Facebook’s additional features
Increasingly, younger users are engaging less with the traditional Facebook interface in favour of the dedicated messenger app. Take advantage of changing user habits and target your advertising to within the messenger app. Similarly, Facebook live is an emerging method which promotes active user engagement, with endless opportunities for business promotion.
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Like and share… and unfollow!
Promotions and competitions imploring users to like, share and tag your posts are set to be another casualty of the Facebook algorithm changes. Data suggests such competitions are a poor means of building an engaged audience, and worse, alienate your existing audience. In fact, many such competitions actually break Facebook’s community guidelines, running the risk of post or even entire page deletion. Choose your promotions and competitions wisely.
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Influencers
According to Forbes, influencers are not currently bound by the same restrictions placed on businesses amid these new algorithm changes. For the time being at least, collaborating with influencers is more important than ever, especially if your business is currently not engaging in a paid promotion with Facebook. The key to a successful influencer collaboration is choosing an influencer that has a genuine link to your product or service or desired audience.
Want to chat to our team about your Facebook strategy for 2018? Get in touch today!
4 Successful Christmas Marketing Campaigns
Should I buy a dress for Aunty Kate from Country Road or Seed? Should I get a voucher for Pop from Bunnings or Mitre 10? Christmas is a super competitive time, so it's no wonder that brands are breaking creative barriers and doing everything they can to be more innovative when it comes to their digital marketing efforts over the silly season.
Here are a few examples of Christmas digital campaigns that we think were really effective.
One of our all time favourite campaigns is Ted Baker’s “TedsElfie” campaign from 2014. Ted Baker fans were encouraged to follow @TedsElfie on Instagram to participate in the game. Ted Baker created a number of Instagram accounts for the campaign, with each account featuring hand drawn images where users had to find the seven ‘missing’ elves, in return for prizes. The brand would drop hints on where to look and encourage their fans to watch the TedsElfie hashtag to be kept in the loop. Ted Baker had over 37 thousand interactions throughout the campaign and 14.5 thousand competition entries. Amazing right?!
Another campaign we loved was Topshop’s 2013 “Dear Topshop” campaign. Run purely on Pinterest, this campaign was amazing for engagement and exposure. The campaign asked fans to create a mood board on Pinterest dedicated to the perfect Christmas day. Users could pin things like decorations, dream outfits and food. All pins had to include #DearTopshop and the best boards received shopping sprees worth up to 500 pounds ($900). You’d be crazy not to enter really!
A campaign we’ve loved this year is Spotify’s “2017 Unwrapped” campaign.
The campaign showed users their top artists and songs of 2017, as well as how many minutes of music they listed to. The brand incorporated a fun little quiz into the campaign, which engages users. Spotify also gifts users with two playlists - one featuring their top songs of 2017 and another handpicked playlist based on what music they love. The brand also encourages users to share their “2017 Unwrapped” on their social media pages, with links to do so. Spotify’s campaign builds customer loyalty and makes users feel special. Interestingly, it makes users login to access the campaign so this could definitely be a tactic to re-engage lost customers. Seems pretty great to us!
If you’re new to Christmas campaigns, a popular one to start with is the ‘12 Days of Christmas’ campaign where each day features a new giveaway, discount code or offer. For example, Broadsheet in Melbourne is currently doing their 12 Trays of Christmas where they give away a new product each day. This is great for engagement and obtaining new customers.
Do you want to incorporate some amazing digital campaigns into your social plan for the New Year? Get in touch today to book in a consulting session with our team.
Managing social media over the holidays
Managing your social media presence over the holidays: what you can do now to plan ahead!
You’ve worked hard all year...you’re craving a holiday and can’t wait to take a break from corporate life. Phone on silent, cocktail in hand, feet dipped in the pool. Sounds like a dream...can we come?! But wait...what about your social media accounts? Who will look after them while you’re busy unwinding? Social media never sleeps and consistency is key. Correct! So, we’ve come up with some tips to help you manage your social media presence over the holiday season.
Plan, plan, plan. Planning ahead is key. Sure you’ll have to work your butt off up until your holiday break begins but you’ll definitely thank yourself later! Think of what you want to do and achieve over the holiday season. How many emails will you be sending out to subscribers? Are you launching a new product? Are you planning a huge sale? Write all this information down so you know what you’re striving for.
Create content now! Content creation takes time so set aside some one-on-one time with your camera and computer to put together some amazing content your followers will love. Having a bank of images ready to caption and schedule is invaluable come holiday time. Create some short, fun little videos to engage your audience. They’ll be sick of seeing ‘SALE’ images and baubles in every second photo on their social feeds, so grab their attention by giving them something new and exciting to look at.
Schedule away! Scheduling programs will be your godsend. They make life 110% easier. Facebook is great because it allows you to schedule content on the platform itself. For other social platforms like Instagram, you’ll need to use an external scheduling program to plan your content. Some examples include; Hootsuite, Later and Buffer. You will have to spend quite a bit of time adding each piece of content to the schedule, but your future self will forever be in debt when all you have to do is press ‘publish’.
Yes, a dream holiday would mean zero responsibilities and ever flowing cocktails but if you’re a business owner, you may have to succumb to checking your social accounts every now and then just to check in. Respond to comments, direct messages and do a bit of good ‘ol community management. 10-15 minutes out of your day isn’t so bad hey!
We hope these tips will help in the lead up to the Christmas period where all you want to do is relax!
Do you envisage this next month being a tough one? Do you think you’d prefer to have someone else manage your social accounts? Shoot us an email; we’d love to help!
Why you should invest in Facebook advertising
Are you a bit skeptical when it comes to paid advertising on social platforms like Facebook and Instagram? Well, we’re here to show you the bright side because there are 1.3 billion active daily users out there for you to engage with! Here are some reasons why we love Facebook advertising.
Facebook ads are great because they help your business attain additional reach and exposure, and they’re also ideal for targeting purposes. Amazing right?! Another great thing about Facebook ads is the fabulous feedback you receive. You’re given important insights into your current and potential audiences, and information like this will help you craft even better ads in the future!
Facebook advertising allows you to select your audience based on location, demographics, interests and behaviours. This is the biggest drawcard of Facebook advertising by far: its targeting capabilities. For example, if you’re a skincare brand based in NSW with a young audience, you can set your Facebook ads to target those with an interest in skincare, beauty, and fashion, who are between the ages of 18 and 25 and are based within as little as 10kms of your targeted area. You can’t get much better than that!
Cheap cheap...that’s another reason we like Facebook advertising. Although traditional methods of advertising like radio ads and billboards can be successful, they often break the bank and this is not what small or new businesses want. You set the budget on your Facebook ads, whether it be $5 for a weeks promotion or $500 (hey big spender!) Facebook will work to get you the best results possible for that amount.
Do you want to know what’s big right now in the Facebook ads world? Video ads. Facebook is heavily investing in video content to try and steal time and attention away from TV and online streaming sites (*cough* Netflix). On average, 100 million hours of video is watched on Facebook every day. Crazy right? Get on that video content stat!
Another fabulous thing about Facebook is that it is the leading network when it comes to purchasing decisions. 74% of consumers rely on social networks to guide purchase decisions so having your product/service sponsored for them to see is a great advantage!
So, Facebook advertising is pretty cool right! Have we convinced you to give it a go? We hope so!
If you want to craft some amazing ads for Facebook and your other social accounts, shoot us an email and we can lend you a hand.
Build your email database through social media
Is your email list looking a little dismal? Do you desperately want to turn your social followers into subscribers who will then become loyal customers? Sounds like a dream right? Not anymore! Here we share some of our top tips to building your email database through social media.
Share an incentive for those who subscribe
Make it worth their while for signing up! Many e-commerce stores offer a discount of 10%-20% on the next purchase. Alternatively, you could offer a free sample, a coupon or exclusive content. These are great ways to encourage people to subscribe because hey, who doesn’t love a discount or freebie!
Email only offers
Supplying exclusive, premium content in exchange for an email address is a tried and tested technique. For example, offering early access to a mid-season sale or a new e-book would be perfect. This creates excitement and a need to be ‘in the know’. Current subscribers might share this with their friends and family, which will lead to more subscribers. Winning! Additionally, to make this exclusivity known, make the followers on your social channels aware that they’re missing out on amazing offers. This should entice them to sign up!
Host a competition
Hello freebies! Hosting a giveaway is a great way to grow your subscribers. If you’re thinking about running the contest on Facebook, make the call to action a sign up to the mailing list. You can promote the competition on your other social channels too; just make sure to add a link to a page where the audience can subscribe. Here is one way to run the competition; anyone who provides his or her email address will receive a competition entry. You can also encourage your followers to share the competition with their network, possibly offering them additional entries for doing so.
Implement a Facebook sign-up button
If you haven’t already, you should add a sign-up button to your business Facebook page. This call to action button will take the user to a landing page on your website where they can subscribe to your mailing list. The sign up button is near the top of the page so its easily visible to your audience and they’re more inclined to click on it!
If you’re looking for a little more help when it comes to email marketing, shoot us an email and we can give you a helping hand.
Create, Credit, Copyright
Don’t get us wrong, the Internet is a wonderful platform that has leveraged marketing opportunities for thousands of brands and created a whole new industry for those creatively driven. However, it hasn’t come without some bad practices largely due to ignorance and laziness. If you haven’t figured it out by now, we’re talking about copyright.
Did you know that if you create something original, whether it be music, written work or a photo, your work is protected under Australian Copyright Law? This protection is instantaneous from the moment of creation and no copyright registration is required. What many people don’t realise is that this law extends to content that is posted to social media. Have you ever come across an Instagram #inspo account or seen a photo credited with ‘image via pinterest? If you have, then it’s likely you’ve come across content that is breaching federal legislation.
Social media, particularly Instagram, is a platform that encourages people to share content and inspiration. However, in some scenarios, people have taken the sharing culture a little too far by claiming other’s content as their own.
To ensure that you are following social media etiquette, we have put together a few tips that will help you to keep your feed honest, reputable and legal.
- Ask permission to regram the original content creator’s image by simply sending them a quick DM. Most people are more than happy for you to share their content as long as you tag them in the photo and credit them in the caption.
- Tag and credit! Be sure to always tag and credit the content creator in both the caption and the image tags. This way you’re never misleading anyone.
- If in doubt or you can’t find the original content creator, consider whether you really need to post that particular photo.
Why not have a go at trying to create your own content. We’ve shared plenty of handy tips and tricks in our ‘Mastering the #flatlay’ online course to help you get started.
Ten tips to leading a more productive life
Do you find yourself clicking your pen an hour after you sit down at your desk? Do you take a few too many coffee breaks just so you can escape the office? Here are ten tips to help you lead a more productive life both in the office and at home.
- To-do lists (tackle the toughest to-do first)
To-do lists help organize our chaotic lives, so start writing friends! Even better, write tomorrow’s to-do list today. Before you go to bed each night, jot down the list of jobs you want to complete tomorrow. You’ll have a head start for the following day! #winning
- Switch off
A good nights sleep is super important if you want to be a fully functioning adult the following day. Switching off your mobile phone will stop you from checking Instagram at 2am, leading to an amazing sleep. If you’re feeling daring, you could even leave your phone outside your bedroom (gasp!)
- Exercise regularly
Exercise is great because it gives us more energy (yay!) When you exercise, the brain releases serotonin, which stimulates positive moods and emotions. Exercise also increases blood flow to the brain, sharpening awareness and alertness.
- Set goals
Setting goals that are achievable yet difficult will help push you to greater success. Writing goals down on a piece of paper and making them visible everyday means you’re more likely to focus on achieving them!
- Start your day early
Okay so waking up at 5:30am might be a hard ask, but getting up when the sun does has its benefits. Completing tasks early in the day leaves you feeling accomplished by 10am and gives you the confidence to tackle the rest of the day. Not to mention you have the whole evening to relax!
- Organize your office space
Your environment is important factor when it comes to productivity. Try de-cluttering your desk, adding some plants and perhaps burning a candle. This will create an environment that makes you feel positive and creative.
- Stop multi-tasking
As much as we’d love to believe otherwise, it’s near impossible to do more than one thing at a time. Free your mind (and your desktop) of distractions so you can focus on one task at a time.
- Eat well
Eating well and drinking plenty of water is important for both our physical and mental health. A study by the British Journal of Health Psychology highlighted that the more fruits and vegetables people consumed, the happier, more engaged, and more creative they tended to be.
- Take frequent breaks
We’re all guilty of thinking we’re superhuman and that we’re able to sit at our desk working for four hours straight. Our brains can only function for so long so remember to take breaks throughout the day; stretch, grab a coffee, have a snack, or walk around the block. You’ll feel refreshed and ready to conquer the next task!
- Utilize your commute
If you use public transport to get to and from work each day, use the journey wisely. Instead of spending half an hour in the office checking emails, why not go through them on your commute. If you’re stuck in traffic driving to work, put on a podcast! Try Girlboss Radio with Sophia Amoruso.
We hope these tips help you overcome that slump of productiveness we all go through every now and then.
Do you have any productivity pointers of your own? Share them with us in the comment section below.