Social Media Etiquette Basics
When using social media for your business there are some key rules to follow to ensure that you always represent your brand in the best way possible when interacting online.
Don't know your social media etiquette basics? Here are a few things to remember before you hit publish.
Fill out your online profiles completely:
There’s nothing worse than viewing a social media account with incomplete information about a business. Ensure you always include 'about us' info, a link to your website, contact information, and opening/closing hours if relevant.
Share information that is of value to your audience and always keep your target audience in mind:
When posting on social media, sometimes it can be easy to forget who you are actually talking to online. That’s why before you hit publish, it’s a good idea to ask yourself would my target audience be interested in this? Will this content be of value to them?
Don’t over share:
Finding time to post on social media when you don’t have a professional social media account manager can be hard and a lot of businesses fall into the trap of posting multiple things at once when they find a spare moment. This spams your audience, causing them to switch off from the content you are posting, or unfollow you. If you are having trouble finding time, or determining the perfect amount of posts to share on your social media accounts it’s best to chat to a professional social media manager who advise you on what might work best for your brand.
Check for spelling and grammatical errors:
It goes without saying! Plan your content in a word document or excel sheet beforehand to ensure you check for any mistakes.
Remember social media is public and permanent:
Before you post something for your business, remind yourself that there is the potential for everyone to see this content (including new clients or family members) so ensure it is respectful and professional and that it represents your business in the best way.
Communicate!
Social media is social after all right? Make sure you are active on social media throughout the day so you can respond to any messages or comments as they come. Fans (and potential customers) love it when you answer their questions or reply to their thoughts in a timely manner and it’s a great way to develop a two-way relationship with your customer.
Do you need help implementing the basic social media etiquette rules? Or are you struggling to find the time to manage your accounts professionally? Melbourne Social Co has an experienced team of digital marketers on hand to help your business stand out from the crowd online.
Get in touch today. [email protected]
Choosing The Right Social Media Platforms For Your Business
Most businesses today understand the importance of social media marketing, however determining which platforms are right for your business can be hard.
With everything from Twitter, Facebook to Snapchat and LinkedIn, each social media platform plays a different but integral part when it comes to your social media strategy.
So if you’re having trouble deciding on the right platforms to choose to grow your business and engage your audience, read on below for our top tips.
Determine your purpose and goals:
In order to figure out which are the best platforms to use, you have to determine what your purpose and goals on social media are. For example if your goal is to network and connect with potential clients or companies for business, then LinkedIn is great. If you would like to portray a creative and visual side of your business then Pinterest and Instagram are a must.
Identify your target audience:
The best part about social media is that you have the chance to engage one-on-one with your target audience through unique content and conversation. However, there’s no point posting content that your target audience won’t see because they don’t use that platform. That’s why it’s vital to determine who they are, what their interests are, and what platforms they use the most, so you know you will reach them.
Highlight the best parts of your business:
What is your business really about? Does it have a visual and creative product to sell, or it is more service driven? Keeping that in mind, think of the best platforms that will portray these key qualities and unique selling points of your business. By identifying your business’s strengths, you will be able to choose the best platform (as well as start to create a content strategy based on these key features.)
A few key questions to ask:
- What is the unique purpose of this social media platform?
- Will using it showcase the best parts of my business?
- Is my target audience on this platform?
Are you just getting started on social media and need some help choosing the right platforms? Or are you an established business needing to improve your current social media marketing strategy?
Melbourne Social Co has a team of experienced social media professionals ready to grow your business through digital marketing today.
Get in touch for more information: [email protected]
Using PR To Grow Your Business
Public Relations is a vital component of any business communications strategy, as it helps to build brand awareness, develop lasting relationships with media, customers and key influencers and showcase your product or service in a new way.
By using a range of PR strategies including pitching for editorial coverage, hosting influencer events, sampling campaigns and distributing media kits, you can get your business ‘out there’ and in the minds of your target audience - leading to increased awareness for your brand.
Read on for 3 ways PR can help grow your business today:
Generate media coverage:
PR is a really great way to generate media coverage about your business and share your story to your target audience through high quality content.
From blogs, magazines, newspapers, TV and radio, the options are endless with ways journalists, bloggers and key influencers can promote your business in an engaging, refreshing and interesting way.
Recent studies have shown that PR is almost 90% more effective than traditional paid advertising, as consumers trust this form of media coverage as it comes from a third party source rather than the business itself.
Showcase your product in a different way:
Whether you choose to host a fun event or simply want to send out beautiful media packages (featuring your product and marketing material) to bloggers, journalists and more, PR gives you the opportunity to showcase your product or service in a new and creative way that helps you stand out from the crowd.
By stepping out of the box and getting creative with your PR strategies, you can increase brand awareness and develop lasting relationship with people that will help to grow your business.
Share your own story:
Perhaps one of the most powerful things about PR is that it gives your business a voice. Through the above-mentioned strategies like media coverage, media packages, events and a whole lot more – you have the chance to share your business story in a positive and respected way that people want to listen to.
By working with PR professionals like us here at Melbourne Social Co, we can help share the great things about your business to your target audience so your business can keep on growing!
Are you ready to use PR to grow and build your business? Get in touch with Melbourne Social Co today!
e: [email protected] – m: 0439 856 522
Instagram Fast Facts
Are you thinking about using Instagram for your business? If not, you should be – as one of the most active and engaged social media platforms world-wide, Instagram could be your next great marketing tool.
By using Instagram, you can showcase your products/services in a visually appealing manner, take followers behind the scenes of your organisation, (making your business more personable) and you can take advantage of the huge audience looking for great images to like and share.
Not convinced? Here are some facts to consider:
- Instagram has 400 million active monthly users
- Instagram users have shared over 40 billion photos to date, and now share an average of 80 million photos per day
- 75 percent of Instagram users come from outside of the U.S, making it a truly global platform
- Instagram adoption is at 85 percent among top brands
- Top brands on Instagram are seeing a per-follower engagement rate of 4.21 percent
- Instagram’s per-follower engagement rate for top brands is 58 times higher than on Facebook and 120 times higher than on Twitter
Now that it’s permanently on your radar, why not start using Instagram for your business today!
Need help creating 'double tap' worthy imagery for your social media channels? Eye-catching images are key to engagement and success on Instagram, but do you have time to source and create beautiful images on a regular basis? Our creative team can take care of this for you!
Melbourne Social Co's Product Photography For Instagram Package:
As part of this service, your business will receive:
14 professionally styled product images per month. Our team will style, photograph and edit a series of product images for use on Instagram, (as well as Facebook, Pinterest and within blog posts.)
Together we will plan a look that will not only suit the aesthetic of your brand, but will push you in a new and exciting direction, showcasing your products in the best possible light.
Cost: $599 + GST per month
Want to get a feel for our style? Follow us on Instagram @melbournesocialco.
Need help managing your Instagram accounts on a daily basis? We can take care of that too.
Tailored specifically to your businesses needs and goals, our team are experts in social media strategy, content creation and audience engagement, and would be more than happy to discuss managing and building your Instagram profile on your behalf.
Contact us for more information – [email protected]
Product Photography For Instagram Package Terms and Conditions:
- These rates are only valid for clients who sign a 3 month booking with Melbourne Social Co. Month by month rates are available, please ask us about these
- Each booking will be specifically quoted after a consultation with the client
- The images created by our team will become the property of your business. We may share these on our website and social media channels from time to time, crediting your business. Please let us know if you don't want us to do so
Stats via: www.instagram.com/press/
Why Content Is King
You’d have to be living under a rock, or a very full shopping bag, to not have seen the rise of the art of content marketing.
Whether it be a blog, beautiful imagery for Instagram and Pinterest, or engaging copy for your social media channels – by now you’ve no doubt heard that content is king!
But why is creating good quality content important for your business? Here are our top three reasons why content creation is a vital part of your marketing strategy.
- It gives your brand personality and sets you apart from the crowd. If you want to create a point of difference for your business in a crowded market place, developing your brand’s personality is a great place to start and the best way to do this is through content marketing. Use blog posts, images, videos and social media interaction to connect with your customers and share your passion, knowledge and skills in a way that people want to connect with.
- It aids Search Engine Optimisation. Not only does great content give businesses a way to connect with consumers online and share information about the business and it’s services, it can also be a fantastic SEO tool and can work to improve your Google ranking.
- It provides you with engaging material to share on social media. For maximum reach on social media, we recommend businesses post online at least 2-3 times per day. This may seem like a lot of work, but when it comes to social media marketing, consistency is key. You can assume that each time you post online only 20-30% of your following will see your content – so now you see why it’s important to have a presence throughout the day to ensure visibility. By consistently creating quality content for your brand, you will have plenty of engaging material to share out to your audience online, putting your brand one step closer to social media success!
Here at Melbourne Social Co, we understand that when you’re running a business, finding time to create engaging content and consistently manage your social media presence can be stressful and time consuming.
That’s where we come in.
Melbourne Social Co has a team of highly experienced content creators at our fingertips. From bloggers, to photographers and stylists – we have the right content creator to suit your business.
We will customise a content creation package to suit your business. Contact us today to find out more!
How To Build A Following On Pinterest
One of the biggest social media platforms right now, Pinterest, is an essential digital marketing tool for many businesses.
However, building a following can be hard, so it’s important to build a strategy and to implement some great techniques to amp up your Pinterest profile and to develop an engaged online community.
Read on below for tips on how to grow your following on Pinterest.
Create niche boards:
In order to stand out from the crowd on Pinterest, a great tip is to create niche boards with titles and images that are very specific. This means you have a better chance to be found and can be followed by a specific and more engaged target audience.
Post to your most popular boards:
Regardless if you are new to the Pinterest world, or an expert, if you continue to pin most of your content to your most popular boards you know you will get a great response. There’s a reason people love those boards and chances are others will continue to discover your content!
Use keywords:
Pinterest images with keywords rank highly when they are searched for on Google, so ensure that you caption all your images with keywords that describe your board, theme and business. This will not only help people find you on Google, but it will attract the right target audience to respond to your boards, pins and profile.
Advertise:
Coming soon to Australia, Pinterest advertising is the next big thing to help you grow and expand your Pinterest community. You can selected two main campaign objectives, including boosting engagement with your pins, or increasing traffic to your website. All campaigns allow you to personalise your budget and target audience and track your campaign.
Promote!
Don’t just leave your pinning to Pinterest. Promote your pinnable images on your website by adding a button that allows readers to pin your content straight from your site. Also adding in a follow section on your website, blog, email marketing and even sharing content on other social media networks will help to spread the word.
Have you got a Pinterest account that needs a boost or simply need some help getting started? Contact our expert team for some advice today.
Why You Need A Personal Brand
With over 2 million businesses currently trading in Australia, creating a point of difference for your brand and business has never been more important.
That’s why as part of your marketing strategy, you need to implement personal branding to project a relatable and engaging voice behind your business, demonstrate your expertise and ultimately separate yourself and your business from competitors.
If you’re not sure of the value of personal branding, all you have to do is think of Walt Disney, Steve Jobs and Richard Branson (to name a few) whose personal reputation and brand became a well-known asset and advantage in their business careers.
Still not convinced you need a personal brand? Here are a few more reasons why you need to implement personal branding today!
It creates a point of difference:
If you want to create a point of difference for your business in a crowded market place, developing a personal brand is a great place to start. It creates an individuality and uniqueness to your business and gives you the opportunity to share your passion, knowledge and skills in a way that people want to listen to and connect with.
It’s is a life long asset:
One thing you can rely on throughout years of business is your personal brand as it’s a powerful way to showcase what you are good at, who you are, why you are an expert and the best part? It will last a lifetime. A personal brand can create respect, trust and loyalty from your consumers which means they will keep coming back for more.
You can position yourself as an expert:
Whatever product or service you’re selling and promoting, people need to know why they should buy from you above everyone else. When you develop your personal brand you can share your personal stories of success, advice, tips and day-to-day life experiences so audiences can really believe you know what you’re promoting and therefore more likely to purchase what you are offering.
Ready to start presenting your personal brand to the world? From online reputation management to developing your personal brand from scratch, Melbourne Social Co has a variety of services to really make a difference to your career and business.
Get in touch today for more information.
The Importance of Email Marketing for Businesses
Now that the new year is upon us, it's time to make a resolution to add email marketing into your marketing strategy to generate some serious results for your business in 2016.
Email marketing has countless benefits and is one of the most effective ways to reach your consumer, giving you the chance to share news, promotions or updates and continue to stay in the minds of potential buyers.
Not convinced? Here are a few reasons why email marketing is vital for businesses:
Opportunity to share updates, promotions and news about your business:
This is one of the biggest benefits of email marketing for businesses as it allows you to share updates on your company as well as special promotions or news about your business in an engaging and permissible way. Consumers are more willing to open emails and to listen to your marketing message than many other traditional advertising and marketing mediums and with a great call-to-action can result in sales.
Tailored ways to target your audience:
Many email marketing platforms like MailChimp allow you to send different messages to various demographics in your database to get the most effective results possible. This is vital to ensure your marketing message resonates with the right people so they will continue to be engaged and responsive to your business.
Generate sales:
If you want people to purchase products from your sale, sign-up to your services or join in on a competition (and any other marketing message you are after), email marketing is key. And the best part? Templates are mobile friendly which is where most of your consumers will be opening them, so they can simply click on the content and links and be directed to your website or social media pages for seamless sales. According to a study by ExactTarget, 77% of consumers prefer to receive permission-based marketing communications through email, which means they are ready and waiting to hear your message.
Want to learn more about why email marketing is right for your business and how to leverage it to transform the way you market to your consumer?
Get in touch today e: [email protected]
The Biggest Content Marketing Trends for 2016
The New Year is fast approaching and here at Melbourne Social Co we like to stay ahead of the curve, so we’ve rounded up some of the biggest content marketing trends to look out for in 2016.
The biggest content marketing trends for 2016 are:
New publishing options available on social media:
Facebook started this trend when it introduced “Instant Articles,” which allows you as the consumer/ or us as your social media managers to publish articles directly onto the Facebook platform. Google is also going to introduce its own version of this and we bet other social networks will follow on! This trend highlights the importance of high-quality written and visual content for brands and businesses as part of any social media and marketing strategy.
Content will demand more visual mediums:
We’ve said it before and we will say it again! Visual content is king. Content on blogs and social media will rely more on adding images and videos to engage and connect with consumers. Great visual content has become a vital way to quickly grab the attention of your consumer, who are becoming more time poor and are after fast media consumption.
Mobile optimisation is key:
You can’t deny the importance of ensuring that your business website is optimised for mobile users, as the majority of your consumer will likely be accessing your website from their phones. Mobile optimisation is essential to keep visitors and potential consumers on your website and coming back for more. Make sure your mobile site is also share friendly, allowing consumers to share your content and images via their own social networks to increase engagement and to get people talking.
Buy buttons will be everywhere:
Facebook and Pinterest have added buy features to their platforms to transition their social media consumers into buyers of products and services, making it more vital than ever to be on social media and to have an effective strategy. Other social media and online platforms are sure to follow suit and the trend will only grow as buying habits change.
Need help?
Is your business set-up to adapt to these content marketing trends for 2016 so you don’t get left behind? Get in touch today to find out how we can create amazing digital content, branding, strategy and more for your business.
Contact us for more information.
4 Reasons Your Business Should Be On Pinterest
One of the fastest growing platforms, Pinterest, has become an essential part of any digital marketing strategy, with its powerful Search Engine Optimisation (SEO) benefits, ability to increase traffic to your business website and an opportunity for pinners to become creatively interactive with your business.
Not convinced? Here are 4 reasons why your business should be on Pinterest.
Your target market is using it:
A recent survey announced that more than 100 million people are on Pinterest, which means there is a large consumer base just waiting for you to connect with. The target market is typically females under 40-years-old, who have broad interests in a range of topics including pets, fashion, food, travel, fitness, creative DIY, business and more.
Pinners want to engage with businesses:
According to Pinterest, a recent study has shown that when pinners were asked if they’d rather follow a celebrity or business, 83% said they would rather follow a business. This means Pinterest encourages active audiences who are keen to know about your product or service and engage in your business inspirations and interests.
Your pins last forever:
There’s no secret that social media and content marketing is gold for Search Engine Optimisation and Pinterest is no exception. Unlike other forms of SEO strategies, your pins on Pinterest last forever. That means that as search and discovery are at the forefront of what makes pinners engaged, your content will always be there, available and searchable so they can be pinned, clicked on, liked and shared for many years to come.
Pinterest drives traffic:
If one of your main social media objectives is to get people to click through to your website, then Pinterest is the place to be. When you pin an image from your website, it allows pinners to then save that image onto their own boards, or simply click on that image to be taken to your business’s website for more information or to purchase your products or services.
Do you know how to strategically use Pinterest to boost SEO, increase website traffic and create an active online following for your business?
If not - Melbourne Social Co has a range of social media account management and training packages available for your business now.
Contact us for more information: [email protected]