Quality Instagram Content Over Vanity Metrics
If you run a business or work in marketing you've no doubt heard the news - Instagram has removed visible 'likes' in Australia, in a new trial to combat mental health issues, making the sharing of high quality Instagram content more important than ever.
What does this Instagram change mean for business?
Don't worry, it's not the game changer you may think it is. Take a step back and remember why you're marketing your business on social media. Is it so that others can see how many likes you have? No, of course it's not! It's to promote your brand, and achieve your business objectives, such as driving traffic to your website, sharing your company's culture, and selling your product and/or service.
Instagram content is still king.
When it comes to digital strategy, we always encourage our clients to focus on high quality, engaging content, over chasing vanity metrics such as cheap likes or follows.
Yes, your stats may look like they've gone down a little this month. We have seen a bit of a drop-off in engagement across the board following this platform change. But that being said, we're still seeing strong conversions across our portfolio of clients. The things that really matter, such as taps through to website, purchases on shoppable products, story views and more are as strong as they've always been.
Is removing visible ‘likes’ actually a positive for business?
It may be too early to tell, but the general consensus at Melbourne Social Co HQ is that there are some serious positives we can take from this move, particularly for small business. By removing the ability for people to see how many likes a post has achieved, smaller accounts will be able to better compete with established accounts that have built up large followings already. The focus will now shift back towards the quality of your Instagram content, and the real conversations you create with your community. Your business will now no longer have to compete with businesses who buy ‘fake’ likes for appearances sake, and you'll be able to request more transparency with the influencers you engage with, by potentially having access to their back-end analytics.
Want to chat to our team about the latest social media trends and what they mean for your business? Get in touch with our team today.
Want to learn how to master social media marketing from the comfort of your couch? Check out our social media masterclass here.
Creative Agency VS In-House Employee
Creative Agency VS In-House Employee - What is the right fit for your business?
Are you looking to recruit a marketing and social media superstar? Take a minute to consider if an in-house employee is the right fit, or if you should instead, consider hiring a creative agency.
Did you know, that the cost of working with a premium boutique agency such as Melbourne Social Co is generally equal to, or sometimes even less than, that of a junior in-house employee?
Melbourne Social Co’s team of fifteen is made up of specialist digital marketers, brand strategists, content creators, social media managers, web developers and PR gurus. Our team is increasingly sought after by businesses seeking a dedicated digital employee – because we’re able to provide the creative skills and expertise of an entire team at rates comparable to a single employee.
In our experience, it's really difficult to find one employee who can cover all aspects of the marketing and social media space, from strategy, through to creating content (photography, videography and graphic design,) managing online communities, running ad campaigns, engaging influencers, analysing results and more. (If you do happen to find this person, hold on to them!)
As part of your monthly package with Melbourne Social Co, you gain access not only to our entire team and knowledge base, but to our industry connections, our software programs, our training platform, our studio and extensive props department and more. We can also extend our service to you well beyond the traditional 9-5 confines, meaning you have coverage across the clock on social media and your brands’ digital assets.
When you engage our team, you work closely with a dedicated Account Manager, who position themselves as an extension of your team. Coffee date? Count them in. A quick text message to run an idea past them? Fire away! Weekly phone catch-ups to discuss progress? Of course! Your Account Manager will get to know your business like it’s their own, and will become a passionate advocate for your brand.
Here at Melbourne Social Co, we don’t waste time. As a creative agency, we know how to work efficiently and productively, as every hour we work is accounted for. We’re used to working in a fast-paced environment, we buzz with creativity and we love to get results. We genuinely love building relationships with our clients, and enjoy nothing more than being a part of, and celebrating their successes.
Because you only pay for the work you commission, what you won’t find us doing on your time is; sitting behind a desk in your office from 9-5, scrolling online shopping sites, taking extended lunch breaks, calling in sick every month – the list goes on! (And yes of course we scroll online shopping sites and we love to lunch in our own time, we’re Melburnians after all!)
Almost convinced? We’d love to shout you a coffee and chat further about why a creative agency is the way to go - reach out to us and we’ll pencil it in.
Why social media content must be engaging in 2018
Why creating and sharing engaging social media content is more important than ever
We are living in a day and age where our train ride to work, lunch time smoothie and evening workout are projected into the digital world. And brands have moved into the world of Instagram and Facebook as a means to further their influence and increase engagement. So much so, that our social media feeds are now flooded with ads and promotions, frustrating users to the point where there has been a decline in usage, particularly on Facebook.
In retaliation, both Facebook and Instagram have changed their algorithm. The algorithm affects where your posts appear on the feed, who sees your content, and therefore your reach and organic engagement.
Through the altered algorithm, the social platforms intend to show content that will encourage meaningful interactions between users. The posts appearing on our social media accounts are now arranged according to the content you are most likely to interact with. This change in the algorithm penalises brands that come across as overly promotional, therefore pushing them to work harder on gaining customers and potential clients attention. Many aspects of user’s online interactions are taken into consideration within the algorithm, but ultimately, content needs to be engaging to further reach and gain followers.
So, what makes a social media post engaging? How can you influence your followers and encourage them to interact with your content? And hence, how can you grow your following and further your reach?
Know your target audience.
And work hard on providing them with content they will take an interest in.
Ensure images, captions and comments are all “thoughtful”. This is vital in maintaining an identifiable persona. “Thoughtful” content is the kind where followers can see the authenticity, value and quality within each online interaction. Your account is a reflection of your brand, consequently, your online interaction must echo your accounts personality.
Encourage interactions on your account. The more interactions occurring on a post and the longer users engage with it, the more people who will see it. Prompting users to comment on your post, through questions or content they can relate to, will encourage conversation within your account.
Utilise your social platforms. Facebook and Instagram will reward you for this and it will also add dimension to your digital identity. Create stories, send messages and comment on other account’s posts. Videos gain more engagement than images and live videos gain 6x more interactions than regular videos on Facebook.
Social media is constantly changing and evolving. Staying informed of the latest changes will help in maintaining a strong digital presence. But, perhaps most importantly, ensure your online interactions reflect the essence of your brand.
“Social media is a way that businesses can humanise their brand. By creating and sharing really engaging content, both internally and externally with your customers, you put a face to your brand which helps develop trust – be it among your team or with your customers." says our Director Shelley, in a recent article.
Make sure every post, comment and like is made with intent and speaks to who you are as a business. Genuine interaction and engagement will always follow.
Want help creating engaging content for your brand? Find out more about our content creation services by getting in touch today.
Why you should invest in Facebook advertising
Are you a bit skeptical when it comes to paid advertising on social platforms like Facebook and Instagram? Well, we’re here to show you the bright side because there are 1.3 billion active daily users out there for you to engage with! Here are some reasons why we love Facebook advertising.
Facebook ads are great because they help your business attain additional reach and exposure, and they’re also ideal for targeting purposes. Amazing right?! Another great thing about Facebook ads is the fabulous feedback you receive. You’re given important insights into your current and potential audiences, and information like this will help you craft even better ads in the future!
Facebook advertising allows you to select your audience based on location, demographics, interests and behaviours. This is the biggest drawcard of Facebook advertising by far: its targeting capabilities. For example, if you’re a skincare brand based in NSW with a young audience, you can set your Facebook ads to target those with an interest in skincare, beauty, and fashion, who are between the ages of 18 and 25 and are based within as little as 10kms of your targeted area. You can’t get much better than that!
Cheap cheap...that’s another reason we like Facebook advertising. Although traditional methods of advertising like radio ads and billboards can be successful, they often break the bank and this is not what small or new businesses want. You set the budget on your Facebook ads, whether it be $5 for a weeks promotion or $500 (hey big spender!) Facebook will work to get you the best results possible for that amount.
Do you want to know what’s big right now in the Facebook ads world? Video ads. Facebook is heavily investing in video content to try and steal time and attention away from TV and online streaming sites (*cough* Netflix). On average, 100 million hours of video is watched on Facebook every day. Crazy right? Get on that video content stat!
Another fabulous thing about Facebook is that it is the leading network when it comes to purchasing decisions. 74% of consumers rely on social networks to guide purchase decisions so having your product/service sponsored for them to see is a great advantage!
So, Facebook advertising is pretty cool right! Have we convinced you to give it a go? We hope so!
If you want to craft some amazing ads for Facebook and your other social accounts, shoot us an email and we can lend you a hand.
Building a social media audience
You've got great content, but how can you make sure it's being 'seen' and 'heard' on social media?
Your engagement rates now play a huge role in your brand's visibility on social media, but how can you go about building an engaged audience? Here are some of our top tips.
Have a good strategy in place to make sure you’re creating the right types of content, and sharing it on the right platforms (at the right time!)
When planning your content, you shouldn’t necessarily be thinking about how to get it in front of everyone – it’s all about getting it in front of the right people! To do this, you must define who your audience is, what their interests are, and create content that will really speak to them. The more engaged your audience is, the more likely it is that your content will be shared.
Consistency is key! Make sure you’re posting good quality content on a regular basis.
Engage, engage, engage! Spend at least 15-30 minutes every day engaging with fans, likeminded users and influencers to build your network. The more you show interest in and support others on social, the more you’ll be supported right back!
Use hashtags, both branded and unbranded to curate your content.
And finally, think about supporting your social media content with an advertising budget through Facebook/Instagram ads.
If you’d like to learn to how master social media marketing from our team, The Social Co Academy are currently offering a very special offer.
For a limited time only redeem Coupon Code: ‘SOCIALMELB50’ at the checkout to receive 50% OFF The Social Co Academy‘s signature online course – the Social Media Masterclass!
How to use Instagram to build brand awareness
By now, we're sure you know why Instagram is a must-have tool to grow your business.
With over a third of social media users on Instagram, it’s an essential social media platform for not only connecting and engaging with existing consumers, but marketing to new people as well.
However, using Instagram to build brand awareness is so much more than creating an account and posting pretty pictures.
Need help getting started? Try these four tips:
-
Use Instagram stories:
When Instagram decided to jump on the Snapchat stories trend back in 2016, consumers got excited. Nearly 100 million people use Instagram stories daily, to showcase live updates on their personal lives, share behind the scenes content or promote products and services.
So if you haven’t already started posting stories on our business account– we’re here to tell you to join the trend! Instagram stories are a great way to get your content in front more people, tap into location stories and engage existing followers (especially since the new algorithm is making it harder for your content to be visible in the feed.) The trick? Keep consumers interested by posting useful and engaging content that isn’t too promotional or 'salesy'.
-
Host a competition:
What better way to increase awareness for your brand than by hosting a competition? Instagram competitions that use a follow and ‘tag a friend’ approach, help to get your business name and account in front of new people who are likely to also be interested in your product or service based on what you’re giving away.
Just ensure you have an engaging graphic, simple entry method and back it up with paid ads. If you're ready to take your Instagram competition to the next level, why not partner with a relevant influencer to cross promote your competition to their followers?
-
Run paid ads:
Instagram advertising is a great way get your great quality content in front of a highly-targeted audience. You can now run Brand Awareness ads through Facebook’s Ads manager which places your ad in front of people who are the most likely to recall it, and then optimises it accordingly. You don’t have to spend a fortune on these ads, as little as $5 per day can make a world of difference!
-
Collaborate collaborate collaborate!
Whether you choose gifting campaigns, influencer takeovers or sponsored collaborations, one of the most effective ways of building your brand awareness on Instagram is by tapping into the large followings of Instagram bloggers and celebrities. Just ensure you choose influencers who are suitable for your brand as their followers are likely to pay attention when they post about your business!
Do you need help building your business’s brand awareness on Instagram? Speak to our social media experts at Melbourne Social Co today!
Call us on 1300 386 165 or send us an email at info@melbournesocialco.com.au.
Creating a productive and inspiring workplace environment
We’ve all arrived at work on a Monday morning, unmotivated and uninspired to begin the working day.
That’s why it’s up to you as a business owner to create the right kind of workplace environment to encourage yourself and your team to work hard and do their best every day.
Unsure where to start? Here are our top tips for creating a productive and inspiring workplace environment:
Have the right kind of set-up:
Believe it or not, the space you work in can have a huge impact on your mental focus, productivity and workplace culture.
So why not adorn your desk with things that motivate you, whether it’s an inspirational quote, beautiful flowers or pictures of your loved ones. You spend most of your time at your desk, so you want it to be a place you enjoy working at.
Aside from your personal desk space, it’s also important to note the layout of your office to ensure it’s maximised for productivity and caters to all workers and tasks. Ensure you have an area for private work when you really need to knuckle down to business, as well as large tables for brainstorming, meetings and teamwork.
Other workplace essentials include:
- Having plenty of natural daylight
- Fresh flowers and plants
- Lots of fresh air
- Images/artwork that is inspiring and motivational
Encourage relationships:
There’s no greater support than the support from the people you work with so make sure you encourage relationships and a great team environment within your organisation.
Ways to do this include:
- Assign team work
- Have a weekly team meeting
- Organise monthly team lunches
- Plan work social events (from dinner, to bowling or the movies!)
By encouraging communication and fostering relationships within the workplace, you and your employees will not only enjoy coming to work, but everyone will be more productive by easily communicating and working together to get the job done!
Embrace technology:
It’s no secret that we love technology here at Melbourne Social Co and we believe it can be great for helping workplaces to be more productive!
Instead of organising countless face-to-face meetings that eat into your day, invest in a project management system. This will help everyone to keep track of their daily, weekly and monthly tasks without the need for endless emails or meetings – yes please!
Now that you’ve got your workplace sorted, it’s time to take your business’s social media marketing to the next level. If you’re unsure where to start, contact our team of digital marketing experts today. Contact us on: e: info@melbournesocialco.com.au – P: 1300 386 165.
2017's Social Media Trends
It's the beginning of a brand new year, which means it’s the perfect time to evaluate your current digital strategy and include new social media trends into your plan for 2017.
As the social media space is ever-changing and new trends are emerging every day, we’ve rounded up some of the biggest social media trends to leverage in 2017, so you can take your business’s social media marketing to the next level!
Read on below for the top trends:
Live video
There’s no denying that video played a vital role in marketing in 2016, from Facebook Live to Instagram Stories, Snapchat and the continued growth of YouTube and its ‘mega stars’.
In 2017, expect to see more brands tapping into the power of video, through live-streaming events and seminars on their social media networks as a way to boost their social media reach and consumer engagement.
This will be predominately posted through Facebook Live and Instagram Stories, which means if you haven’t started using these great features, now is the time to integrate them into your social media marketing strategy.
One stop shop:
As consumers are spending more and more time on social media, it’s no surprise the our favourite social media channels are slowly turning into a ‘one stop shop’ for everything from accessing great content to purchasing products or services.
This is signaled by Pinterest’s buyable pins and Instagram’s newly formed shopping platform which will soon give consumers the opportunity to view pricing information on products and click a link to purchase the items of interest.
The aim is to give consumers everything they want all on one site, so they don’t have to veer away from the platform for anything else.
Facebook isn’t going anywhere!
There has been increasing doubt over the past few years about the relevance of Facebook in the digital marketing space, especially thanks to the rise of platforms like Instagram and Snapchat. However, statistics are showing that Facebook is still the most used social media platform around the globe for both end users and B2B brands which means you shouldn’t discount it from your marketing strategy.
While it’s true that consumers are using new platforms like Snapchat and Instagram, they are not replacing Facebook, rather using it in conjunction with the other platforms.
The decline of organic reach:
In 2016 we saw the increasing decline of organic reach on platforms like Facebook and Instagram, with greater preference given to accounts that use paid advertising along with producing great, authentic and quality social media posts.
This means in the New Year it’ll be even harder to get your content ‘out there’ without putting a bit of money behind your social media content. Your budget doesn’t have to be large, but any money you can put towards Facebook/Instagram advertising will really make a difference.
Do you need help tapping into these social media trends in 2017? Get in touch with your digital marketing experts Melbourne Social Co today!
e: info@melbournesocialco.com.au – P: 1300 386 165.
5 Reasons Why Your Social Media Marketing Isn’t Working
As we all know, social media marketing is an essential part of any business marketing strategy, as it’s a great way to connect with your consumers, increase brand awareness, drive sales and a whole lot more!
However, implementing social media for business takes time and effort and requires a strategy to ensure you engage your audience, build a following and direct the right people to purchase your product or service.
If your social media marketing has been a little lacklustre lately, here are 5 reasons why it may not be working:
You’re not consistent:
One of the biggest downfalls of social media marketing is not being consistent enough across all existing social media channels. Whether you’re too busy to post regularly, or your content and tone of voice isn't consistent across platforms and the rest of your branding, your social media will suffer. Consistency is required to develop trust, engage your consumer and get results! This can be done with an experienced social media manager who can create engaging content on a consistent basis and distribute it at optimal times.
You’re posting overly promotional content:
We get it! You love your business and you want the world to know about your amazing product or service, but unfortunately not everyone wants to engage in your promotional content all the time. That’s why it’s best to scale back on your promotional content and introduce content that engages and entices your audience into your communications strategy. A great question to ask yourself before posting is, “would my audience find this interesting?” Here at Melbourne Social Co we feel that if you offer your audience engaging content that adds values to their daily lives, they're going to be more likely to follow and trust your brand, and consume your sales message when you do post it.
You’re not on the right networks for your target audience:
Too often businesses think that they need to be across all social media platforms to be effective. However here at Melbourne Social Co, we believe it’s important to choose the right channels (even if it’s one or two) and to do them really well!
A digital marketing expert (like us) can help narrow down your target audience and recommend the best channels to reach that audience so you can get the best results.
You don’t have an advertising budget:
If you’ve created some amazing content but no one is engaging in it or your reach is really low, then you may need to think about your advertising budget. Recent studies have shown that only 3-6% of your audience will see your content on Facebook so it’s more important than ever to invest in advertising to get your content in front of the right people! Facebook and Instagram advertising is a low-cost advertising option that will really make a difference to your social media marketing.
You don’t have a point of difference:
The internet is flooded with businesses just like yours, so it’s vital to determine a point of difference across all of your digital marketing content. Points of difference could be beautiful imagery, unique aspirational quotes, captivating videos… the options are endless! Let your high-quality and engaging social media content separate you from the crowd.
Are you struggling to cut-through with your social media marketing? Or are you having difficulty creating consistent high quality content that engages with your target audience?
Get in touch with your digital marketing experts at Melbourne Social Co today.
e: info@melbournesocialco.com.au – P: 1300 386 165
Want to learn how to put together your own professional social media strategy?
Take our Social Co Academy Short Course
Introducing Instagram's New Business Tools
Great news for businesses! Instagram, one of the world's most popular social media platforms, will start to roll out their new business account profiles in the coming months. These new profiles will make it easier for businesses to be contacted, view insights about their content and audience and reach new customers with accessible promotion and advertising tools.
Here at Melbourne Social Co we’ve rounded up some of the biggest changes:
Contact button:
One of the most practical changes of the new business profiles is the addition of a contact button, where consumers can directly call or email a business straight from the app.
This contact functionality also has a map, where consumers can get directions to store or office locations, eliminating the need to leave the app to search for directions. The new contact button will be clearly visible and placed next to the ‘follow’ button at the top of the account page.
Insights:
For the very first time, the new business accounts will give businesses access to vital insights about their followers, including who they are (gender, age, location) popular posts, impressions, reach and even website clicks. These insights are all accessible right from your mobile phone, which makes tracking statistics easy and simple to do.
Promote:
Not only can you view these insights straight from your phone, now you can promote your most popular posts to reach even more people! This is done directly from the app simply by picking a top performing post, choosing a 'call-to-action' button, selecting your audience, budget and duration.
Another great feature of the new Instagram business accounts is that you can also continue to monitor and view the insights of your promotions in an easy and straightforward way. To do this, click on your Instagram post, click the View Insights link and all the stats are ready for you to see and use.
Stories:
New to all Instagram users (not just businesses) is the 'Stories' feature. No need to worry about oversharing, with Instagram Stories, you can share as much as you want throughout the day. Instagram has also introduced new text and drawing tools, so it's time to get creative with your stories. The photos and videos will disappear after 24 hours and won’t appear on your profile grid or in feed.
Need help creating 'double tap' worthy imagery for your social media channels? Eye-catching images are key to engagement and success on Instagram, but do you have time to source and create beautiful images on a regular basis? Our creative team can take care of this for you!
Melbourne Social Co's Product Photography For Instagram Package:
As part of this service, your business will receive:
14 professionally styled product images per month. Our team will style, photograph and edit a series of product images for use on Instagram, (as well as Facebook, Pinterest and within blog posts.)
Together we will plan a look that will not only suit the aesthetic of your brand, but will push you in a new and exciting direction, showcasing your products in the best possible light.
Cost: $599 + GST per month
Want to get a feel for our style? Follow us on Instagram @melbournesocialco.
Need help managing your Instagram accounts on a daily basis? We can take care of that too.
Tailored specifically to your businesses needs and goals, our team are experts in social media strategy, content creation and audience engagement, and would be more than happy to discuss managing and building your Instagram profile on your behalf.
Contact us for more information – info@melbournesocialco.com.au
Product Photography For Instagram Package Terms and Conditions:
- These rates are only valid for clients who sign a 3 month booking with Melbourne Social Co. Month by month rates are available, please ask us about these
- Each booking will be specifically quoted after a consultation with the client
- The images created by our team will become the property of your business. We may share these on our website and social media channels from time to time, crediting your business. Please let us know if you don't want us to do so