Tips for starting a creative career
The creative industry is thriving right now, with the rise of digital marketing, Instagram influencers and the world’s obsession with all things social; a creative career is the popular choice right now.
While a creative career doesn’t necessarily require academic studying, there are things you need to learn before delving into the creative world. When embarking on any career, it is important you arm yourself with as much knowledge as you can, and the same goes for starting your creative career. Here are some tips to ensure the success of your big career move!
Find a course that’s right for you!
Just because a creative career doesn’t necessarily require a university degree, doesn’t mean there’s not a lot to learn! Our sister brand The Social Co Academy has amazing online courses on offer. Their amazing courses were recently featured in Fashion Journal as a course to help kick-start your creative career. The courses will help you learn how to master social media marketing from the comfort of your home, teaching you everything you need to know!
Take inspiration from those with established creative careers!
Scroll through instagram and get inspired by the people who are doing it right. It can be hard to find the right balance on social media; so don’t be afraid to look to your fellow creators for inspiration and ideas. Establishing a creative career doesn’t come easily, so be sure to keep up with the latest trends and content appearing in your career space!
Be flexible!
Social media is ever changing, and you should be to! Learning to be flexible in any career will help you stay at the top of your game. Adapting and changing, as you need, will help keep your content and ideas fresh and ensure you stay relevant in the fast paced creative world.
Want to know more about The Social Co Academy?
Perhaps you'd like to book in a consulting session with our team?
Or, maybe you're looking for the perfect internship to get your foot in the door at a creative agency.
Four Ideas To Inspire Great Content
This Week We're Sharing Four Ideas To Inspire Great Content
Content is the driving force behind all aspects of communications. Whether it be social media, public relations, marketing campaigns; content is at the heart of every strategic approach. Coming up with content ideas is so important, but it’s no surprise that coming up with new ideas all the time can sometimes be a struggle!
Don't worry, we're here to help! This week, we've put together four helpful ideas to help inspire and stimulate your content ideas.
Check out what your competitors are doing and find opportunities to create even better content
Cut down the time you spend coming up with new ideas and look to your competitors, because they’re handing them to you! They’re your competitors for a reason, so sift through their content and find some content opportunities that you could do better!
Review what you’re currently doing and improve upon it
There is always room to improve, so be sure to always review your current and past content to see where there is room for improvement. Making sure you’re always refining and tweaking your content will keep it fresh and the best it can be.
Look at your analytics to see what content is doing well and then create more of it
This tip is important; statistics don’t lie, so trust in them and use them as a guide for what is working and what isn’t. Review the content that has done well statistically, assess why it’s been successful and apply this knowledge to future content, this will in turn ensure that your future content is engaging and well received by your audience.
Make sure you create content of significance for your audience
An obvious one, making sure your content is geared towards your audience will help your content to be valuable and specific. Keeping your audience in mind at all times will help spark idea that your audience will love!
Repackage your existing content
Make the old new again by revamping some past content! There’s no rule that says you cant reuse content, so when your lacking inspiration, sift through the archives and repackage some vintage content.
Would you like to know more about our Content Creation services? Contact us today.
Melbourne Social Co's tips to create a happier and more exciting workplace!
Here at Melbourne Social Co we've put together our top tips to create a happier and more exciting workplace!
Don’t put up with a dull workplace that stifles your creativity, considering how much time we spend at work each week. A happy and exciting workplace is important to boost productivity and workplace pleasure.
Inspirational quotes and messages
Why not surround yourself with words that inspire and motivate you to do your best. The workplace can get a little dull so adding anything that stimulates employees and pushes them to be their best is a great way to improve and strengthen a workplace. Check out some of our fave inspo quotes here at Melbourne Social Co.
Desk plants and flowers
Bring some Zen to the office! Here at Melbourne Social Co we love adding some gorgeous greenery or fresh blooms to the workplace. It's good for the soul and the mind. Studies have shown that plants can boost office productivity and happiness, so why not brighten up the workplace!
Personalise your workspace
Your workplace is essentially your second home; with the amount of time spent at work it should reflect you! Add some personal touches to your workspace to make yourself more comfortable and at home.
Get an office mug that will make your day, everyday
Stop using the generic workplace provided mugs and get yourself a mug that’ll make you smile! Even something as small as having groovy mug can improve your mood at work and in turn will help to create a happier workplace.
De-clutter
Clutter creates stress, and there is no place for unnecessary stress in the workplace. Do yourself a favour and remove the clutter and mess from your workplace to ensure you can be as efficient as possible!
Want to chat to our team about your digital strategy? Or would you like to learn more about careers at Melbourne Social Co?
Get in touch today!
Is bigger better when it comes to a marketing agency?
Do you believe boutique agencies create more authentic relationships with clients? If so, why?
Absolutely! One of the major perks of business’s working with a boutique agency is that you get a much more personalised experience with our Account Managers as we have a manageable client base so we can really dedicate our time and energy to each and every one of our clients.
At Melbourne Social Co, we pride ourselves on the close relationships we have with our clients – we want them to feel like we are just an extension of their team! This kind of relationship helps us to do our best work, as we’re always communicating with our clients we get to know their business inside out so we can produce content that hits their targets and that we know they’ll love!
Is bigger better when it comes to a marketing agency?
Not at all. In fact, I think it’s very much the opposite.
Working with a boutique agency has many benefits from offering a more personalised service that can be tailored to individual clients and their needs (no more one size fits all packages!), to being more cost effective. We also have an ‘all hands on deck’ approach, which allows senior members of our team to oversee all accounts big and small and lend their input and expertise.
What’s your opinion on boutique agency, versus, one in house employee?
Working with a boutique agency is great way to get the skills of 5 or so people, for the price that’s usually equal or less than a full-time junior employee’s annual salary. When we work on our client’s accounts, we combine the skills of our content creators, copywriters, community managers, Facebook ad experts and account managers so we always have an expert working on the different elements of our client’s campaigns. It’s rare to find an employee who is an expert in all of those areas!
In recent times, larger, more traditional marketing agencies have been seen to use identical and standard marketing approaches. Do you believe that boutique agencies offer a more innovative and unique approach?
Without the confines of a larger agency, a boutique agency can remove the red tape, so we can get creative, try new and interesting ideas without having to get sign-off from various senior staff or board members. This means we can produce out-of-the-box content for our clients that is different to all the other digital marketing content and strategies on the market. This is the best way to get your business to stand out from the rest and get some serious results!
What flexibility does a boutique marketing agency offer?
A whole lot! From our packages (we tailor them to suit you!), to deadlines, to your entire digital marketing strategy. We get that your business is different from any other, and we work with you to offer you a digital marketing service that best works for you.
Do you believe that boutique agencies offer a more streamlined and responsive approach?
Certainly. As we are juggling a lesser client base and have account managers dedicated to managing only a handful of clients at a time, we are always flexible and super responsive to our clients wants and needs.
What is your favourite part of working at a boutique marketing agency?
Our clients are so varied! We have the opportunity to work with clients big, medium and small so each client and each campaign is totally different. Keeps things interesting!
Want to pencil in some time with Rebekah and the rest of our team to chat about your creative requirements? Contact us today to schedule in a session with our team.
Our Favourite Workday Hacks
We all have days at work where we feel like it’s never going end, where we feel super unproductive, unmotivated and frankly, distracted. Even if you love your job, work can be draining, but to avoid feeling down on your workday we’d like to offer you some of our wonderful workday hacks!
Organise your morning
Let’s start at the very beginning; give yourself as much time as possible in the morning to avoid bringing that rushed stress with you to work. Waking up late, skipping breakfast and other disorganised behaviours won’t benefit your workday, the stress of rushing around, being tired, will have a negative impact and set the tone for your entire day. Get organised and start your day stress free!
Go from worst to best
Starting off with your most dreaded task gets them out of the way and means your day can only go up from there. By doing the tasks you like the least you can look forward to the more rewarding work and know that you’ve got better things to come throughout the day!
Stay hydrated!
Now, not only is this a great life hack, but also it’s a really important workday hack as well. This may seem obvious, but it’s something many of us overlook and forget about throughout the workday. Staying hydrated helps eliminate the risk of headaches, fatigue and distraction throughout your workday, so bring a water bottle with you and keep your fluids up!
Don’t sweat the small stuff
We’re all perfectionist when it comes to our work, but it’s important not to dwell on the things we can’t control. Keep things moving throughout your workday and remind yourself not to sweat the small stuff, this will ensure your work doesn’t come to a standstill and you’re being as productive as possible.
Love what you do!
Everyone has heard the saying ‘If you love what you do you’ll never work a day in your life’ and we couldn’t agree with that more. If you enjoy your work, have a passion for it and truly love what you do then that is the biggest workday hack of them all!
Do you agree with our workday hacks? Let us know on Facebook.
Want to find out more about working with our team? Visit our careers page!
The importance of customer service on social media
It is so important in the digital landscape to understand the importance of social media customer service and its impact on brand reputation. When a brand’s social media interaction with fans and customers is less than ideal, it significantly impacts their ability to build and maintain their brand.
The importance of customer service on social media
In 2018, social media is one of the main ways current and potential customers/clients interact with businesses. Why? Because it's easy! And with more and more people taking to social media to engage with a brand or business, the expectations for timely responses is also increasing. Customers are looking for brands that place high importance on communication and are proactive in their approach to social media customer service.
In terms of responsiveness, if brands actively engage with customers/users and respond to their audience in a timely manner, it will in turn help improve brand value and reputation. Customers feel a level of satisfaction when a brand publicly and directly acknowledges them, and this is in many cases followed by increased brand loyalty.
Customer service and responsiveness on social media shouldn’t be seen as a hassle, rather, as a valuable chance to improve and build brand value and reputation. No response is the worst kind of response there is, this advice is so important when dealing with customer communication on social media. The longer a brand waits to address a customer, the more time there is for the initial issue or query to blow up into something bigger and harder to control. Leaving your audience unanswered can have major consequences for your brands' overall reputation.
To put it simply, the more time you choose to dedicate to engaging with your audience, the better your social media endeavours and overall brand reputation will be.
Need Help?
Need help managing your social media communities in a timely manner? Our local team of highly experienced community managers understand the importance of communicating on behalf of your brand. We get it, your social media manager is essentially the voice of your brand, and you don’t feel comfortable handing that off to just anybody.
Here at Melbourne Social Co, we treat your brand as if it’s our own, and handle every customer service scenario with care, even after hours.
Want to know more? Get in touch with our team today.
Teamwork makes for dream work
Our team here at Melbourne Social Co is made up of a group of amazing, supportive women (and a few men) all with unique skills. Anyone who’s been a part of a great team knows that it’s refreshing to be part of a fun, supportive group where it’s easy to get work done. Below we are detailing some reasons why teamwork makes dream work!
A team that gets along well is the ultimate dream team! There’s nothing worse than working in an environment where no one gets along – this extends to the work itself. If motivation and morale is low, the work done won’t be of the highest possible quality. Holding team building days and catch ups outside of work hours is a great way to build team spirit and foster friendships that transcend to the workplace.
If working as a team is one thing, it should be this – fun! It’s no surprise that having a laugh and sipping a couple of coffees with wonderful colleagues makes the work day that much better. Taking breaks throughout the day to have a quick chat or grab some lunch makes for a much productive day in the end. However, although being able to joke around and have fun is great, it’s important to remember to remain professional in the workplace.
Working together is easy peasy when the team is full of hard working, talented individuals with a mutual goal of creating amazing work! Teamwork really does make for dream work because ideas are bounced off one another and visions are supported, giving each team member the confidence to try new things and do incredible work!
A team with a diverse set of skills and strengths is a team like no other. Teams that work efficiently and effectively will be the best in the biz as they will deliver results on time and in line with expectations.
Want to know how our team of talented strategists, content creators, community mangers and social media experts could help your business get to the next level? Get in touch with us today for a consultation!
Thinking about hiring a digital agency? Read more about the benefits of working with a boutique digital marketing agency.
Should you make your Instagram feed shoppable?
Consumers have shorter attention spans than ever, so discovering a way to streamline the shopping experience from inspiration through to purchase was crucial. Without further ado, it’s time to introduce the shoppable Instagram feed!
Have you seen those posts on Instagram with a little shopping bag logo in the corner? Those posts are what we call ‘shoppable’ posts, meaning if someone taps the image, a product name and price will pop up, allowing the user to purchase the product.
Originally, shopping on Instagram was only available to businesses in the United States, but it has since expanded internationally with businesses in over 44 countries now being able to utilise the feature.
Many big-name brands have made their Instagram feeds shoppable, in order to connect with customers in a fresh, more immersive way. The shopping on Instagram feature encourages customers to follow through with their intended purchase. Many shoppers will abandon the shopping pursuit if it’s too difficult. For example, a customer sees a pair of pants on an Instagram feed and heads to the link in bio to shop it. They’re taken to the main website and have to sort through hundreds of pairs of pants. Unless they’ve fallen head over heels for the pants, they’ll most likely abandon the shop and look elsewhere. Sad face.
So, a shoppable Instagram essentials tries to prevent this from happening by making the shopping experience seamless. By tagging products in posts, you’re allowing consumers to complete the entire buyer journey from discovery to checkout, without ever leaving the Instagram app!Talk about a one stop shop!
If you have quite a large inventory with an extensive range of products, we’d strongly recommend creating a shoppable feed. This way, consumers can simply shop the look they love straight from Instagram rather than having to look through a website.
If you have a smaller stock offering, it’s completely up to you whether you want to adopt a shoppable feed or not. We definitely wouldn’t discourage the idea but go with whatever you feel comfortable with!
Still not sure whether a shoppable feed is a good fit for you and your business? Why not pencil in a chat with our team to discuss your Instagram strategy.
Want help creating the visuals for your Instagram feed? Read more here.
The Importance of a Digital Strategy
Being a digital marketing agency, it’s no secret we place great importance on digital strategy and planning. This week we're chatting with our Senior Creative Strategist, Michaela Skilney, who gives some insight into her approach to digital strategy and its significance.
- What challenges do you face when developing a digital strategy?
One of the biggest challenges I face when developing digital strategies for clients is reconciling what’s a reasonable and realistic outcome for a campaign, and what the client expects to achieve. It’s essential to set goals and aspire to reach particular objectives, however social media isn’t an exact science.
More often than not, clients are under the false illusion that an agency can guarantee what content will go viral and how many followers they can attract. The truth is, if an agency can guarantee those types of outcomes, they’ll be employing the likes of automated bots, which are completely at odds with all platform’s T&Cs (and I would be running in the opposite direction!)
What a digital strategy can guarantee is that your social media presence is the greatest reflection of your brand, your offering and what appeals to your audience.
- Does your approach differ client to client?
Every client, regardless of how similar their product, service or audience is, will have a unique set of goals, a unique promotional calendar and to be successful, unique selling points. It’s therefore impossible to adopt a one-size-fits-all-approach from client to client. It may be less efficient on paper this way, to view client’s in isolation, but that’s the difference between what you get with a boutique agency like ours versus a strategy template you can download online!
- In your opinion, is having a digital strategy as significant as a traditional marketing plan?
Regardless of what medium you’re working in – traditional or digital marketing – a strategy is essential to give your efforts a sense of purpose. Without strategic thought and planning prior to the commencement of a campaign, you’re essentially setting yourself up to fail. Without the right preparation, you find you’ll always be in reactive mode and constantly behind the 8-ball!
- When developing a digital strategy, what research is involved?
There’s a ton of research involved when developing a digital strategy, predominantly around target audiences and their digital user habits. Most of the time, clients know their brands intimately and can share the history of their business off the top of their heads. What they mightn’t know, where I come in, is who their current digital audience is, and whether that marries with who they want it to be. The purpose – and outcome – of any digital content, whether that be a social media post, a blog or an EDM (electronic direct mail), is that it will reach someone and be consumed. Research at the digital strategy phase allows for your content to be targeted and seen by those you want to engage.
- Where’s the best place to start when constructing a digital strategy?
In order to create a digital strategy – a plan of attack for a brand that truly speaks to who they are and who they want to be – I need to fully immerse myself in what they do so that the end result feels as though it’s been crafted in-house. This usually begins by meeting with key business stakeholders for a complete brain dump on their part (their offering, their customer, their strengths, their weaknesses, their current digital output, their digital likes and dislikes, their projected sales etc.) as well as understanding what pre-planned promotions, product launches and events are in place for the next 3-6 months. These steps are the foundation on which I build my strategies, so you could say they’re non-negotiable!
- Do you believe every business should have some sort of a digital plan?
Embracing all things digital can be overwhelming for some brands and business owners, but it’s unavoidable. Consumer habits have changed from bricks and mortar stores to online shopping, and information gathering shifting from magazines and catalogues to social media and blogs. If you want your brand to thrive, let alone be relevant, you need to have a digital presence – and what kind of presence you have all depends on a solid digital strategy.
Want to chat to Michaela and our team about putting together a bespoke digital strategy for your brand? Contact us: [email protected] to find out more.
The ultimate guide to Instagram stories
Instagram continues to climb the ranks of popularity when it comes to social media platforms and it’s not hard to see why! Interestingly, more and more users are shifting their attention to Instagram stories, which means brands should be utilising the feature to help build brand awareness and increase engagement rates. We’ve put together a guide on all things Instagram stories to help you conquer this fun feature of Instagram!
Location, Mentions & Hashtags – Including hashtags, mentions or a location in your story is a great way to increase discoverability and get it seen by more people – even users that don’t follow you will be able to see it!
GIFs– These are huge right now. Everyone is having a lot of fun adding quirky GIFs to their stories whether it’s wine glasses clinking or a piece of pizza dancing. They’re something a bit different to your plain ol’ text and will make people smile so why not use them!
Polls– Who doesn’t love a good poll? Pasta or pizza? The Notebook or The Holiday? Polls are a fun way to encourage users to engage with your brand through stories. There’s a new poll feature too called the ‘emoji slider’. It allows users to decide how much they like or dislike something with the help of an animated emoji on a sliding scale.
Sharing posts to your story– An exciting new feature of Instagram Stories is that you can use it to cross-promote your content. From your profile, you can choose to share your latest post/s to your story. By doing so you can drive more engagement by encouraging your story viewers to view your post and ultimately get more eyes on your content.
Highlights – Back in the beginning, Instagram stories were ephemeral in nature as they only lasted for 24 hours. This is still the case, but Instagram created an option to extend their life and it’s called ‘highlights’. You can now save your stories and they will live permanently on your Instagram profile until you delete them. Your highlights section isa creative way to express your brand, show off products, drive traffic, or market your business!
It’s obvious that Instagram stories can benefit your business, and with Instagram introducing IGTV, we imagine a lot more people are going to migrate to Instagram and stay there. Instagram are trying to be a one stop shop for all things social, so now is the time to embrace all its affordances for your business!
If you think your business could benefit from a greater Instagram presence, and would like a little help doing so, shoot us an email – we’d love to chat with you about your digital strategy!
